We never get a second chance to make a great first impression. We are seeking individuals with the keen ability to anticipate the needs of our guests, who are driven to go above and beyond every day.
Our people understand that one member’s success is the success of the whole team. Regardless of the roles we play we are united by our core values: Family, Quality, Industry, Winning, and Honesty.
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Administrative AssistantThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for an Administrative Assistant to join our team!
Are you a detail-oriented multitasker with strong administrative skills looking for an exciting one-year contract opportunity? This is the perfect job for you!
Job Description
As the Administrative Assistant, you'll be a crucial part of our operational success, with the autonomy to drive key decisions. In this role, will be responsible for supporting the hotel's daily operations by providing comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes handling a variety of tasks related to organization and communication, requiring excellent organizational skills and the ability to work independently.
Key Focuses
Operations Management
- Oversee daily hotel operations for efficiency and guest satisfaction.
- Coordinate with departments for seamless service.
- Assist with Brand Standard Audit (BSA) preparation.
Office Management
- Maintain and order office supplies.
- Manage schedules, appointments, and events.
- Ensure a clean and organized office environment.
Financial Tasks
- Code, submit, and track invoices.
- Perform daily cash counts and maintain floats.
- Calculate tips using MICROS system.
- Handle Night Audit Balancing.
Administrative Support
- Prepare and distribute reports and documents.
- Maintain records and filing systems.
- Organize hotel team’s calendar of events.
Communication
- Serve as a contact for internal and external communications.
- Handle correspondence (emails, calls, mail).
- Coordinate with hotel departments.
Coordination
- Organize hotel events and meetings.
- Participate in and minute meetings.
- Support community engagement initiatives.
- Assist with Health and Safety Committee.
Experience/Passions/Education
- Service-oriented with an eye for details
- Excellent organization skills with the ability to multi-task
- A hospitality degree or related experience is an asset but not required
- One year of office administration or hotel experience is preferred
- Knowledge of PMS Lightspeed, MICROS, and online graphic design tools is an asset but not required
- Proficient in Microsoft Office tools
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position will be based in a fast-paced environment with office hours Monday to Friday, 8:00am to 4:30pm, with the occasional weekends to support departmental functions or meetings. This position will require periods of independent work, will require the ability to multi-task and keep organized. Multiple technology applications are used in the day-to-day working environment.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Director of Sales and MarketingThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a Director of Sales and Marketing to join our team!
Are you a strategic thinker with a passion for driving sales success? Join us as our Director of Sales and Marketing and lead our team to new heights.
Job Description
As the Director of Sales and Marketing, you are responsible for creating and executing sales strategies that support the overall strategic goals of the organization. The role requires resourcefulness and drive; a natural influencer that can lead a team of high performers. You will be the champion of managing the company’s proactive sales efforts by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Sales Leadership
- Leads, mentors, and motivates the sales team to drive performance and meet/exceed sales objectives.
- Develops positive, proactive, and disciplined communication programs across the organization.
- Builds working relationships that support the achievement of organizational goals.
- Conducts weekly Sales (Hunter) Meetings to ensure fiscal revenue targets are being actively pursued and that their people are held accountable for agreed sales activities and performance against personal and team goals.
Client Relationship Management
- Cultivates and maintains strong relationships with key clients, understanding their needs and ensuring satisfaction with services.
- Identifies opportunities for upselling and cross-selling to existing clients, maximizing revenue potential.
- Conducts and structures meetings in a timely manner with a focus on building long-term value-based client relationships.
Proposal Development & Strategic Planning
- Works closely with the sales team to create compelling proposals and presentations that showcase capabilities and address clients' specific needs.
- Leads the development of strategic plans for each key account, working with each member of their Sales Team to optimize account volumes in support of overall revenue targets.
Performance Metrics & Reporting
- Works collaboratively as a member of the Revenue Management Team in developing effective revenue strategies and sets aggressive goals that drive the property's financial performance.
- Forecasts business volumes on a 30/60/90 day and rolling 12-month basis.
- Works within budgeted parameters; further, when revenues vary from budget, there is a plan in place to adjust expenses to optimize flow-through rates down to Gross Operating Profit.
Our Ideal Candidate
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
- Proven experience 5+ years in a senior sales role within the corporate hospitality industry.
- Strong leadership skills with a track record of building and managing high-performing teams
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
The Director of Sales and Marketing may be exposed to long days and travel that, at times, may include weekends and holidays. This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders at Westin Calgary Airport, with the opportunity to work from home on specific days of the workweek.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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People and Culture ManagerThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a People and Culture Manager to join our team at the Westin Calgary Airport!
Are you a people-focused leader who thrives on building strong teams, creating positive workplace experiences, and driving culture forward? Then the People & Culture Manager role at the Westin Calgary Airport is the perfect opportunity for you!
Job Description
As the People & Culture Manager, you will play a pivotal role in aligning and enhancing people practices at the Westin Calgary Airport. Your primary focus will be on attracting, training, and retaining exceptional talent to ensure that high standards of service excellence and operational efficiency. You will work closely with the leadership teams to develop and implement strategic initiatives that promote a positive work environment, support employee growth, and foster a strong sense of community and belonging.
Key Focuses
Recruitment and Staffing
- Supports the recruitment process from job posting through to new hire onboarding and orientation.
- Assists with screening resumes, coordinating interviews, and facilitating hiring and onboarding activities in collaboration with managers.
- Maintains accurate reporting metrics to understand staffing trends.
- Develops and updates job descriptions and task lists as needed.
- Maintains Organization Charts as engineered by the Corporate team.
Employee Relations and Engagement
- Serves as a point of contact for employee inquiries and concerns.
- Facilitates conflict resolution and maintains a positive work environment.
- Implements employee engagement programs and initiatives.
Performance Management
- Supports the Performance Feedback process and ensures managers complete timely and effective feedback conversations.
- Provides support to managers in conducting performance reviews and managing employee performance.
Training and Development
- Owns the new employee onboarding experience.
- Identifies training needs and organizes training programs to enhance employee skills and knowledge.
- Monitors and evaluates the effectiveness of training initiatives.
Benefits and Compensation
- Assists with the employee benefits program & Health Insurance open enrollment and answers employee queries regarding benefits.
HR Compliance
- Ensures all HR practices comply with provincial and federal regulations. When in doubt, partners with Corporate People & Culture.
- Maintains up-to-date knowledge of HR laws and regulations.
- Manages and maintains employee records and documentation.
Health & Safety
- Supports the development and enforces health and safety policies in compliance with local regulations.
- Conducts regular safety audits and organizes health and safety training for employees.
Administration
- Responsible for coordinating and executing all administrative tasks related to People and Culture operations.
- Handles end-to-end People and Culture administration, documentation, and process coordination.
Our Ideal Candidate
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Bachelor's degree in Human Resources, Business Administration, or related field (or an equivalent of 2 years of proven)
- Proven experience in HR or people operations roles, preferably within the hospitality or wellness
- Strong understanding of HR functions and best
- Excellent communication and interpersonal
- Proficient in HRIS systems and Microsoft Office
- Ability to handle sensitive and confidential
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This includes a combination of office-based work, meetings with team members and leadership. Works closely with the General Manager. This is a fast-paced working environment with high levels of interaction with employees and other stakeholders. The People & Culture Manager will spend time multitasking competing priorities, effectively supporting employees, solving problems and fostering a culture of service excellence.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Connection Centre GuideGuest Contact Center
Calgary, Alberta Canada
We are looking for a Connection Guide to join our team!
As a Guide, you are more than a reservation specialist — you are the first point of contact in a guests wellness journey. You create a simple, welcoming path to wellness, helping guests access meaningful moments of connection with nature, themselves, and others.
Key Responsibilities
Create Effortless Access
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Guide guests through resort and spa bookings with clarity and care across phone and email channels.
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Make the experience simple and seamless from first inquiry to confirmed reservation.
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Anticipate needs and remove friction before it arises.
Foster Genuine Connection
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Listen with intention to understand each guest’s unique wellness goals.
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Offer personalized recommendations aligned with their preferences and comfort.
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Hold space for questions, concerns, and special requests with empathy and confidence.
Be a Trusted Wellness Resource
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Develop a deep understanding of our spa experiences, environments, and philosophy.
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Speak naturally and authentically about what makes our approach to wellness unique.
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Help guests choose experiences that support rest, connection, and renewal.
Contribute to Shared Success
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Support individual and team goals through thoughtful guidance and service excellence.
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Accurately document guest interactions to ensure continuity of care.
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Uphold privacy, compliance, and operational standards with integrity.
Who You Are
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Warm, grounded, and naturally welcoming.
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A clear communicator who makes complex information feel simple.
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Passionate about wellness, hospitality, and creating meaningful experiences.
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Comfortable guiding conversations toward booking decisions without pressure.
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Motivated by contributing to a collaborative, supportive team environment.
Experience in hospitality, spa, wellness, or contact centres is an asset — but your ability to connect authentically matters most.
Working Environment
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Day, afternoon, or evening shifts, including weekends and statutory holidays.
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Office-based role in downtown Calgary.
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A collaborative team culture rooted in respect, trust, and shared success.
If you are passionate about making wellness accessible, welcoming, and meaningful, we invite you to apply and become the first point of connection in our guests’ experience.
Please submit your resume for consideration.
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Assistant ControllerThe Westin Calgary Airport
Calgary, Alberta Canada
We Are Looking for an Assistant Controller to Join Our Team! If you are a detail-oriented professional with a passion for numbers, leadership, and the hospitality industry, this job is perfect for you!
As an Assistant Controller, you will pay a key role in overseeing the financial health of our hotel, ensuring accuracy in reporting, compliance with regulations, and providing valuable insights to support operational and strategic decisions. This role involves managing financial statements, audits and cost control measures to maximize profitability while maintaining financial integrity. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Key Focuses
Financial Management & Reporting
-
- Oversee daily financial operations including:
- Review of daily sales journals
- Review of Guest Ledger, City Ledger and Advance Deposits
- Review the Coding of invoices and submission for payment
- Prepare bank reconciliations
- Overseeing the timely billing of account receivable as well as collection efforts
- Oversee inventory management and finalizing the month-end inventories
- Responsible for approving credit applications for the Property
- Prepare all journal entries, adhering to stipulated closing deadlines and schedules
- Preparation of monthly P&L and balance sheet
- Reconcile and monitor balance sheet accounts monthly
- Assist with preparation of KPI reporting weekly such as cashflow
- Assist in the hiring, training, development, and motivation of accounting team
- Assist Corporate Controller with external auditors for annual audit/review engagements and any other reports or tasks as required
- Budget & Cost Control
- Develop and manage the annual budget in collaboration with department heads
- Assist with monthly forecast preparation to support nimble strategic decision-making
- Monitor revenue and expenses, identifying opportunities for cost savings
- Conduct variance analysis and provide recommendations for financial improvements
Experience/Passions/Education
- Strong knowledge of LightSpeed, Micros and Sage300
- Bachelor’s degree in Accounting, Finance or related field
- Ability to communicate effectively between all hotel departments
- Ability to work effectively within the designated timeline
- Minimum 3 years of accounting experience at a supervisory/managerial level
- Minimum 2 year of accounting/finance in hospitality
Amazing Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days (about 3 months) of continued full-time employment
- Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Pomeroy Stay Travel Program
- Food and Beverage discounts at the Botanicus Kitchen + Bar
Working Conditions
As an Assistant Controller, you will spend the majority of the time working business hours Monday to Friday. However, you may also experience long days and/or weekends to meet periodic upturns in business demands or meet deadlines during budgeting and audits. This position is set in a fast-paced environment, requiring strong multitasking skills, the ability to meet strict deadlines, and proficiency in multiple technology applications.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Lead BartenderThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a Lead Bartender to join our team!
If you thrive in a fast-paced, dynamic environment and have a passion for delivering exceptional guest experiences, this is the perfect opportunity for you!
Job Description
As a Lead Bartender, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.
Key Focuses
- Ensures the bar, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
- Welcomes each guest sitting at the bar in a prompt and courteous manner.
- Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
- Ensure precision and attention to detail when taking guest orders and entering information into the POS system.
- Prepares itemized cheques and collects payments from tables.
- Adheres to all regulations governing the service of food and alcohol.
- Create and update annual and seasonal bar menus, manage promotions, and oversee the Spirits, Wine, and Beverage List to ensure quality and accuracy.
- Oversee all Beverage Brand programs, including liquor ordering, stock control, and inventory management, ensuring consistency, quality, and accurate reporting.
- Expertly mix and serve a wide selection of alcoholic and non-alcoholic beverages—including cocktails, beers, wines, and soft drinks—while following established recipes and standards.
Experience/Passions/Education
- Minimum of two years of bartending experience in a hotel or upscale establishment is required.
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- Valid ProServe certification is required.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Restaurant Server - Night ShiftChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada

Restaurant & Gaming Server - Night Shift
$18.25 per Hour
Part-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will be a part of a team that delivers unforgettable guest experiences - whether it's serving a delicious meal, mixing a refreshing drink, or ensuring players feel valued while enjoying their time on the gaming floor.
Qualifications:
- A passion for delivering exceptional guest service in both food & beverage (restaurant, banquets) and gaming environments
- The ability to multitask in a fast-paced, high-energy atmosphere
- Strong communication and interpersonal skills to connect with guests and teammates
- A professional, friendly, and approachable attitude - making every guest feel like a winner
- Flexibility to work evenings, weekends, and holidays (those with open availability will be given priority)
Skills, Knowledge, & Abilities Required:
- Previous experience in restaurant service, bartending, or hospitality preferred
- Serving It Right certification (or ability to obtain)
- Ability to obtain a Gaming License (GPEB)
- Cash handling experience an asset
- Team player mindset with a focus on creating a fun and safe environment
Duties and Responsibilities:
- Greet and engage guests with warmth and professionalism
- Take food and beverage orders, ensuring accuracy and timely service
- Deliver menu items with a focus on quality and presentation
- Assist guests with gaming floor service, maintaining compliance with all policies and regulations
- Handle transactions and cash-outs accurately and efficiently
- Maintain a clean, organized, and welcoming environment

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Restaurant Server - Day ShiftChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada

Restaurant & Gaming Server - Day Shift (10:30 - 2:30)
$18.25 per Hour
Part-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will be a part of a team that delivers unforgettable guest experiences - whether it's serving a delicious meal, mixing a refreshing drink, or ensuring players feel valued while enjoying their time on the gaming floor.
Qualifications:
- A passion for delivering exceptional guest service in both food & beverage (restaurant, banquets) and gaming environments
- The ability to multitask in a fast-paced, high-energy atmosphere
- Strong communication and interpersonal skills to connect with guests and teammates
- A professional, friendly, and approachable attitude - making every guest feel like a winner
- Flexibility to work evenings, weekends, and holidays (those with open availability will be given priority)
Skills, Knowledge, & Abilities Required:
- Previous experience in restaurant service, bartending, or hospitality preferred
- Serving It Right certification (or ability to obtain)
- Ability to obtain a Gaming License (GPEB)
- Cash handling experience an asset
- Team player mindset with a focus on creating a fun and safe environment
Duties and Responsibilities:
- Greet and engage guests with warmth and professionalism
- Take food and beverage orders, ensuring accuracy and timely service
- Deliver menu items with a focus on quality and presentation
- Assist guests with gaming floor service, maintaining compliance with all policies and regulations
- Handle transactions and cash-outs accurately and efficiently
- Maintain a clean, organized, and welcoming environment

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Line Cook - Night ShiftChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada

Line Cook - Night Shift
Full-Time & Part-Time Opportunities
$19.25 - $21.00 per hour
Our Full Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Critical Illness, Medical, (for example: Prescription Drugs, Chiropractic, Massage)
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
Our Part Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will work to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests. You will execute a culinary program that matches the brand experience, ensuring the quality delivered every time and making decisions focused on upholding the highest standards in guest service.
Duties and Responsibilities:
- Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the practice of all food items for a la carte and buffet menus according to recipes and standards
- Assists Executive Chef with menu ordering, inventory, and daily production planning
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment strictly to Health and Safety SOP. Is conscious and actively involved in maintaining a safe work environment for all team members
- Follow kitchen policies, procedures and service standards and gives direction to the culinary team
- Maintains complete knowledge of all menu items, daily features and promotions. Can manage quality standards from creation to table service
Skills, Knowledge, & Abilities Required:
- One or more years of related cooking experience
- Proficient English skills
- Must be highly Health and Safety conscious and dedicated to maintaining a safe work environment.
Education & Experience:
- Journeyman's papers or international equivalent is a strong asset
- Valid FoodSafe certification or advanced (Level 2) Food Safety certification is preferred
- Diploma Certification in a Culinary discipline, an asset

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Banquet ServerChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada

Banquet Servers
Casual/Seasonal Opportunities
$18.25 per hour
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.
Duties and Responsibilities:
- Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
- Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
- Serves food and beverages to guests promptly, courteously, and professionally.
- Assists in the assembly and breakdown of all banquet displays and decorations.
- Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
- Adheres to all regulations governing the service of food and alcohol.
Skills, Knowledge, & Abilities Required:
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- Serving it Right (SIR) certification is an asset but not required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.


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Line Cook - Day ShiftChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada

Line Cook - Night Shift
Full-Time & Part-Time Opportunities
$19.25 - $21.00 per hour
Our Full Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Critical Illness, Medical, (for example: Prescription Drugs, Chiropractic, Massage)
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
Our Part Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will work to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests. You will execute a culinary program that matches the brand experience, ensuring the quality delivered every time and making decisions focused on upholding the highest standards in guest service.
Duties and Responsibilities:
- Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the practice of all food items for a la carte and buffet menus according to recipes and standards
- Assists Executive Chef with menu ordering, inventory, and daily production planning
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment strictly to Health and Safety SOP. Is conscious and actively involved in maintaining a safe work environment for all team members
- Follow kitchen policies, procedures and service standards and gives direction to the culinary team
- Maintains complete knowledge of all menu items, daily features and promotions. Can manage quality standards from creation to table service
Skills, Knowledge, & Abilities Required:
- One or more years of related cooking experience
- Proficient English skills
- Must be highly Health and Safety conscious and dedicated to maintaining a safe work environment.
Education & Experience:
- Journeyman's papers or international equivalent is a strong asset
- Valid FoodSafe certification or advanced (Level 2) Food Safety certification is preferred
- Diploma Certification in a Culinary discipline, an asset

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Casino Shift ManagerChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada

Casino Shift Manager
$52,000 - $65,000 / Year
Full-Time Opportunity
Our Benefits include:
Bonus Program after 90-days of employment
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Critical Illness, Medical, (for example: Prescription Drugs, Chiropractic, Massage). Some restrictions may apply
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino Team. Fort St. John is the largest urban centre in Northeast British Columbia, situated along the Alaska Highway, with a population of approximately 21,000. The community offers a diverse range of cultural, recreational, and outdoor experiences, along with a strong sense of regional connection and opportunity.
FSJ is a resource-based community supported by oil and gas, forestry, agriculture, and related industries. The city is known for its younger workforce demographic, comparatively affordable housing relative to many major BC centres, and short average commute times that contribute to an excellent quality of life.
In this role, you will oversee all areas of the gaming floor and provide operational support across departments as required. You will lead the day-to-day gaming operations and work closely with your team to deliver exceptional guest experiences while achieving operational and financial performance objectives.
Success in this role requires strong leadership, sound decision-making, professionalism, and a commitment to operational excellence. We are committed to providing the training, tools, support, and feedback necessary to help you succeed and grow within the organization.
Duties & Responsibilities:
- Serves as a dynamic and energetic leader, fostering teamwork, employee morale, motivation and open communication
- Continuously provides ideas to expand the business or develop new business and ensure casino team and guest retention
- Establish, adhere, and support all policies, procedures and guidelines of Chances Casino FSJ, BCLC, and IGCO
- Demonstrate leadership and a professional image to all guests, associates, local community representatives, vendors, competitors and governing agencies while maintaining company standards for quality assurance and asset protection
- Oversee all aspects of the Table Games Department
Skills, Knowledge, & Abilities Required:
- Strong communication skills
- Proven leadership abilities
- Proven to be detail-oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
- Strong ability to follow policies, procedures and practices
- Must enjoy entertaining and communicating with the public
Experience, Training, Certification, & Education:
- Minimum 3 years in a casino environment required (including Table Games). Supervisor level or higher is an asset.
- Proficient with MS Office
- Outstanding customer service & interpersonal skills
- To obtain an Independent Gaming Control Office (IGCO) license
- Must be able to work a flexible schedule, including holidays, weekends and evenings when needed
This position description is intended to describe the general nature and level of work being performed. Duties, responsibilities, and reporting relationships may be revised, assigned, or amended from time to time in response to operational requirements and organizational needs.
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Front Desk AgentPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Front Desk Agent to join our team!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
- Food and Beverage Discounts at Pomeroy owned restaurants based on location.
- Recognition Program.
- Engaging Work Environment.
- Work Life Balance.
- Community & Event Access.
- Access to Golf Membership locally based on location.
Key Focuses
- Provides friendly, attentive, and professional service to all guests and responds effectively to guest concerns and complaints.
- Maintains a clean, organized, and welcoming front desk, lobby, and guest entrance to ensure strong first impressions.
- Welcomes and registers guests, answers phones, issues room keys, and manages high call volumes and multiple guest requests in a fast-paced environment.
- Coordinates arrivals, departures, in-house activity, and VIP amenities while communicating effectively with other departments.
- Books, modifies, and cancels guest reservations by phone, in person, or online using hotel reservation and POS systems.
- Processes check-ins and check-outs, balances transactions, and accurately handles payments including room charges, cash, debit, credit, and checks.
- Maintains knowledge of room types, rate plans, promotions, and hotel and community amenities to support guest inquiries.
- Completes administrative tasks and required checklists independently while maintaining attention to detail and accuracy.
- Adheres to safety procedures and promptly reports hazards or incidents to the supervisor on duty.
- Demonstrates professionalism, integrity, and teamwork in alignment with Pomeroy Lodging’s Core Values of Quality, Honesty, and Family.
Experience/Passions/Education
- Post-Secondary education in hotel/hospitality management or events planning required
- Minimum 1 year of experience in a Front Desk Position or similar guest service role in the hotel industry preferred
- Opera PMS experience and knowledge of Lightspeed PMS is an asset
- Technically Proficient
Hourly Pay Range
Starting at $18.00 to $22.00 per hour
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting up to 30 lbs. and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Events ManagerPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for an Events Manager to join our team!
If you excel at building strong client relationships, thrive on detailed coordination, and are driven to deliver seamless, memorable events with exceptional responsiveness, this role is for you!
Achieving Excellence
The Event Manager serves as the primary point of contact and trusted representative for all clients planning events at the hotel. This role is responsible for ensuring prompt communication, detailed event coordination, accurate contract execution, and flawless event delivery. All inquiries must be responded to the same business day to uphold the hotel's commitment to exceptional service and responsiveness. The Event Manager plays a pivotal role in creating memorable experiences and driving client satisfaction and repeat business.
Key Focuses
- Creating long-term relationships with customers to ensure repeat business.
- Processing all details of the event from beginning to end, processing all the information pertaining to the booking and distributed to all appropriate departments.
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment.
- Achieving a target of 50% conversion ratio on all incoming inquiries.
- Conduit and Liaison working on behalf of the customer to ensure all needs are met by communicating to the operations team the details of the event and room block, also working with accounting to ensure all appropriate billing and credit details are accommodated.
- Provide market and client feedback to support pricing decisions.
- Negotiate with suppliers for the provision of materials and supplies.
- Acts and behaves in a manner that is aligned with the Organization’s Core Values and as team member realizes they are held to a high standard by all stakeholders. Takes on other job related tasks as assigned.
- Handle all inquiries, site tours, proposals, and contracts for events including weddings, corporate functions, social gatherings, and meetings.
- Lead internal pre-event briefings when needed to align hotel departments with client expectations.
- Prepare and distribute accurate Banquet Event Orders (BEOs) and ensure all internal departments are informed and aligned.
- Act as the face of the hotel for all event clients—providing a welcoming, professional, and detail-oriented experience.
- Attend the start of any social functions or meetings to meet with the convenor and ensure a smooth event.
- Resolve client complaints.
- Achieve group rooms and catering revenue targets as determined by the annual budget.
- Support preparation of budgets and monitor revenues.
- Attend and run all BEO meetings weekly or as needed and attend all required F&B meetings.
- Attend local events for Chamber of Commerce, Tourism Association or other trade shows that allow the opportunity to promote the hotel and its services.
Lives the Core Values
- Understands that their people are their customers and does not fail to keep promises. Personal communication, interactions, and behaviour support all five of the organization's core values.
- Deliverables are executed in a manner that requires little or no follow-up in terms of scope, timeliness and quality.
Experience/Passions/Education
- Post-Secondary education in a Hospitality/Tourism related field
- Minimum 3 years’ experience in hotel catering/sales, additional experience in the hospitality industry an asset.
- Food and beverage experience and proven ability to plan and execute events effectively with a strong sense of detail.
- Knowledge of current hospitality industry trends.
- Good sales skills with overall attention to detail and organization.
- Some experience on the convention/banquet floor is also an asset.
- Detail orientated and able to multi-task and handle multiple priorities effectively.
- Strong presentation and communication skills.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Eligible for gratuities.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Annual Performance Feedback Meetings with merit-based increase.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
- Food and Beverage Discounts at Pomeroy owned restaurants based on location.
- Recognition Program.
- Cell Phone Allowance.
- Engaging Work Environment.
- Work Life Balance.
- Community & Event Access.
- Access to Golf Membership locally based on location.
Salary Range
$63,000.00 to $72,000 per annum
Working Conditions
This position will be based in a fast-paced office environment. It will demand the ability to multitask and keep organized with the main focus being on incoming calls. Office hours will be Monday to Friday starting at 8am. Occasional weekends as required to meet business needs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Banquet Server (Seasonal Overnight Setup)Pomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for Banquet Server to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you! This seasonal position runs from October through January, with overnight shifts scheduled between 12:00 a.m. and 8:00 a.m. Candidates must be available to work weekends.
Job Description
As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
- Eligible to participate in the gratuity pool.
Key Focuses
- Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
- Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
- Serves food and beverages to guests promptly, courteously, and professionally.
- Assists in the assembly and breakdown of all banquet displays and decorations.
- Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
- Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- ProServe certification is required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Outlet SupervisorPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Food & Beverage Supervisor to join our team!
If you are a person who enjoys leading a team and thrives in a fast-paced and exciting work environment, this is the perfect job for you!
Job Description
As a Food & Beverage Supervisor, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will lead your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
- Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
- Maintains high standards of guest service by monitoring staff, addressing guest concerns, and ensuring efficient service delivery.
- Welcomes guests entering the restaurant in a prompt and courteous manner.
- Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
- Ensures responsible service of both food and alcohol. Follows all local and provincial health & safety, food handling, alcohol service and video lottery terminal laws.
Experience/Passions/Education
- 6 months of hands-on experience in a serving position.
- Tech savvy.
- Previous supervisory experience is an asset.
- ProServe certification is required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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First CookPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a 1st Cook to join our team!
Do you have a strong eye for detail? The ability to thrive while multitasking? This is the perfect job for you! We also offer top-of-market wages and excellent perks.
Job Description
As the 1st Cook, you are authorized to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Prepares and cooks a variety of dishes according to established recipes while ensuring quality, taste, and presentation.
- Assists Executive Chef with menu ordering, inventory, and daily production planning.
- Oversees kitchen operations during their shift to ensure smooth workflow, timely execution, and adherence to established standards.
- Ensures the cleanliness and maintenance of all work areas, utensils, and equipment with strict adherence to Health and Safety SOP’s.
- Maintains full knowledge of menu items, daily features, and promotions while managing all creation to service quality standards.
- Assists in the planning and execution of special events, such as banquets.
Experience/Passions/Education
- Two years of culinary experience.
- Previous leadership experience in the culinary field.
- Journeyman’s papers or international equivalent required.
- Valid Foodsafe certificate or advanced (Level 2) Food Safety certification is preferred.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Seasonal Banquet BartenderPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Bartender to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you!
Job Description
As a Bartender, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Ensures the bar, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
- Welcomes each guest sitting at the bar in a prompt and courteous manner.
- Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
- Maintains accuracy and attention to detail when taking guest orders and entering information into the POS system.
- Prepares itemized cheques and collects payments from tables.
- Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- ProServe certification is required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Seasonal Banquet Server Pomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Banquet Server to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you!
Job Description
As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
- Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
- Serves food and beverages to guests promptly, courteously, and professionally.
- Assists in the assembly and breakdown of all banquet displays and decorations.
- Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
- Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- ProServe certification is an asset but not required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Night AuditFront Office
Kananaskis Village, Alberta Canada

Night Auditor
Rate of Pay: $20.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Night Auditor with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role responsibilities are to ensure the proper balancing and control of hotel revenue, the accuracy of generated daily reports, processing systems backup, and responsible for guest and employee safety and security. You will have knowledge of all Front Office responsibilities. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department and using strong and effective communication with all other hotel departments.
Job Duties:
- Ensures the proper balancing and control of Hotel revenue & the Daily Sales Journal.
- Responsible for the accuracy of Night Audit generated daily reports.
- Ensuring the highest levels of guest service while exceeding the expectations of our guests during the night shift.
- Actively seek feedback from guests and employees, following up and taking action to improve GSAT.
- Developing close and effective working relationships with all supporting departments - Food & Beverage Outlets and Accounting.
- Ownership of balancing room inventory to maximize hotel profitability while ensuring guest satisfaction.
- Complete all daily reports for management.
Employment Experience and Educational Requirements:
- Minimum 1 year of experience in the hospitality industry.
- Will act as a leader during the nighttime in the absence of Senior Leadership at the property.
- Highest level of attention to detail as it relates to not only task-oriented functions but also to cleanliness of work and guest areas i.e. “Be the eye of the guest”
- Knowledge of reading Night Audit reports and the knowhow of how to balance Daily Sales is required.
- Computer literacy is imperative including applications in Opera, CloudPM, Windows, MS Word and MS Excel.
- Experience in handling guest feedback tactfully via email, telephone, guest feedback portals and in person.
- You must be self-directed and have previous cash handling experience.
- A Degree/Diploma in Hospitality Administration from a recognized institute would be an asset.
- Must be calm under pressure, assertive, honest, and discreet.
- Excellent communication skill, both oral and written.
- Must have a class 5 Driver's License or equivalent and be able to drive both standard and automatic.
Physical Demands:
- Required to alternate seamlessly between extended periods of seated audit work and standing guest engagement at the Front Desk.
- Prolonged use of hotel operating systems to complete nightly financial reconciliation, revenue reporting, and system balancing with a high degree of accuracy and analytical focus.
- Repetitive hand, wrist, and finger movements associated with detailed data entry, payment processing, and preparation of guest documentation and key materials.
- Capacity to remain alert, poised, and service-focused throughout overnight hours while maintaining Four Diamond service standards.
- Frequently reaching and extending arms to provide guests with key cards, invoices, and other documents.
- Regular bending, light crouching, and twisting to access drawers, printers, office supplies, and guest amenities.
- Occasional lifting, carrying, pushing, or pulling of light to moderate items (e.g., guest luggage, guest packages or office supplies.
- Verbal communication requiring clear speaking and active listening for extended periods in a fast-paced, guest-facing environment both in person and over the phone.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Nordic Spa ConciergeKananaskis Nordic Spa
Kananaskis Village, Alberta Canada

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Simple. Inclusive. Natural. Social We are hiring for the role of Nordic Spa Concierge Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined. View our Experience: https://vimeo.com/user83317660/workforkns Achieving Excellence: Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Spa Concierge is critical to delivering on this promise. You will achieve excellence by making business decisions that are focused on upholding all 4 of our brand standards; while delivering against key financial goals. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you. Qualifications:
Work Perks
Education & Experience:
Working Conditions: Due to 365-day-a-year operations, this position may be exposed to long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence. |
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Stewarding SupervisorStewarding
Kananaskis Village, Alberta Canada

Stewarding Supervisor
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located a 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
We are recruiting for a Stewarding Supervisor (NOC 62020). This position is full-time 30-40 hours per week, permanent with an hourly rate of $20.00 - $22.00. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for incentives or bonuses.
The Role:
We are looking for an excellent team player with strong organizational skills to join our stewarding team. Knowledge of hotel operations would be a great asset to the success of this individual. You have a strong internal drive to succeed and can work independently to manage your stewarding team. Our top candidate will have strong organizational skills along with the ability to manage multiple areas, delivering quick decisions while maintaining an efficient and safe workplace.
As the stewarding supervisor, you will use your leadership skills to ensure the success of each shift. You will be responsible for training new employees, focusing on the importance of stewarding’s supportive function to all of food & beverage, while ensuring safe and proper use of all chemicals. You will lead by example and make sure all tasks of the stewarding department are complete. This includes start-up & shut down of all machines, tidiness of all kitchens, and ensuring all plating function set-ups are complete. As a leader in the department, you will also responsible for controlling labour costs.
Job duties:
- Ensure policies of the Lodge are enforced, addressing them with stewarding management as necessary
- Monitor all attendants during shift ensuring dishes get cleaned and organized properly
- Ensure stewarding area is clean at all times especially tables, walls and machines
- Ensure all areas within Stewarding’s scope of service is organized for efficiency daily and aid in the completion of the quarterly inventory of glassware, china & silverware
- Ensure BEO function set-ups are done the morning or day before the function is to go out
- Monitor staffing levels to ensure adequate amount of staff available for each function
- Ensure china room and pail room is clean and tidy daily
- Ensure completion of all stewarding duties
- Aid in the completion of Stewarding Attendant Reviews, communicating the information to the stewarding management team for probationary reviews & annual reviews
- Other duties as assigned
Employment Experience and Educational Requirements:
- Excellent organizational skills
- Excellent interpersonal skills
- Self-motivated
- Previous stewarding and night cleaning experience
- Previous supervisory experience an asset
Amazing Perks
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Nordic Spa Lead ConciergeKananaskis Nordic Spa
Kananaskis Village, Alberta Canada

Simple. Inclusive. Natural. Social
Reports to: Spa Front Desk Manager
Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence Statement:
The Lead Spa Concierge is responsible for supporting and leading excellent guest service interactions among the Concierge team. In collaboration with the Spa Concierge Supervisor and Spa Front Desk Manager, the Lead provides day-to-day leadership and fosters a culture rooted in wellness and connection. By leading with confidence and empathy, you’ll inspire your team to create memorable, stress-free moments for our guests.
Key Focuses
- Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed
- Strictly enforce the privacy and confidentiality of all guest information
- Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed
- Act as a Spa Concierge and lead the team when required to (filling in for shifts, staying later, quality checking, etc.)
- Monitor and maintain the physical environment, always ensuring cleanliness and organization
- Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
- Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
- Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail
- Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor
- Acknowledge all guests, anticipate their needs, and respond promptly
- Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns
- Communicate with all departments within Kananaskis Nordic Spa to ensure effective and efficient management of operations
- Have complete understanding of and adhere to all company policies, procedures, and standards
- Champion excellent guest interactions and act as an example for all Concierge members
- Other duties as assigned
Experience/Passions/Education
- Leadership experience within the hospitality or spa industry is an asset.
- Prior experience in spa, hospitality, guest service, and/or retail sales is preferred.
- Must be highly self-motivated and proactive in a dynamic environment.
- Demonstrates a genuine passion for guest service and a natural inclination toward health and wellness.
- Excellent communication skills, both verbal and written.
- Must present a polished, professional, and well-groomed appearance at all times.
Working Conditions
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. The role requires flexibility to work a variety of shifts, including early mornings, late evenings, weekends, and holidays, and may involve extended hours during periods of high business demand. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues, and leading a culture of service excellence.
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Nordic Spa Administrator Kananaskis Nordic Spa
Kananaskis Village, Alberta Canada
Nordic Spa Administrator
Kananaskis Nordic Spa | Kananaskis, Alberta
Full-Time, Hourly | Reports to the General Manager
The Opportunity
Great guest experiences depend on a strong team behind the scenes. At the Kananaskis Nordic Spa, our Administrator keeps information accurate, systems organized and important deadlines on track giving our operational leaders the support they need to focus on their people and our guests.
Reporting to the General Manager, you will support financial administration, daily revenue reconciliation, payroll coordination and day-to-day administrative needs. If you enjoy working with numbers, bringing order to busy days and following details through to completion, we would love to hear from you.
What You’ll Do
Financial & Payroll Administration
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Complete daily revenue audits and reconcile cash, credit card, point-of-sale and other transactions.
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Investigate discrepancies and resolve or escalate them promptly.
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Process invoices, expenses and supporting financial documentation accurately and on time.
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Support payroll administration, including coordinating required information and employee changes with leaders and People & Culture.
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Prepare financial and operational reports and support month-end accounting requirements.
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Assist with expense tracking and budget monitoring, maintaining organized records for reporting and audits.
Operational Support
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Provide responsive administrative support to the General Manager and department leaders.
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Maintain accurate, accessible and current administrative records, files and systems.
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Coordinate office supplies, purchasing, receiving and administrative inventory as required.
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Track deadlines and follow up on outstanding information, approvals and documentation.
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Anticipate administrative issues and help resolve them before they affect daily operations.
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Identify practical ways to simplify processes, improve accuracy and reduce unnecessary costs.
Team Collaboration
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Work closely with spa departments, People & Culture and Corporate support teams.
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Handle guest, employee and business information with confidentiality and discretion.
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Communicate clearly and help make administrative processes easy for employees and leaders to navigate.
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Follow through on commitments, ensuring teams have the information and support they need.
What You Bring
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Previous administrative experience, ideally in hospitality, wellness or another service-focused environment.
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Strong financial aptitude, attention to detail and confidence working with numbers.
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Excellent organizational skills and the ability to manage competing priorities and deadlines.
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Clear, professional written and verbal communication.
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Sound judgment when handling sensitive and confidential information.
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Proficiency with Microsoft Office and a willingness to learn new technology.
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Experience with point-of-sale, payroll, accounting, property management or similar business systems is an asset.
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A collaborative approach, strong problem-solving skills and reliable follow-through.
Schedule & Work Environment
This full-time, hourly position generally follows regular business hours, with occasional flexibility required to meet payroll, month-end, audit and reporting deadlines.
You will work primarily in an indoor office environment, with regular interaction with leaders, employees and business partners and movement throughout the spa. Duties include extended computer use, sitting, standing, walking, bending, reaching, using stairs and carrying routine office supplies and files. When moving through operational areas, you may encounter changing temperatures, humidity, steam and wet or slippery surfaces.
Your accuracy creates confidence. Your organization helps teams stay focused. Your follow-through keeps the day running smoothly.
Bring your skills to the Kananaskis Nordic Spa and help support an exceptional experience for our guests and our people.
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Executive Lounge Attendant - Black Diamond ClubFront Office
Kananaskis Village, Alberta Canada

Executive Lounge Attendant - Black Diamond Club
Rate of Pay: $18.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As an Attendant at our Black Diamond Club in the Rooms Division, you will play a key role in providing the highest quality of service to our guests by working alongside and supporting all Black Diamond service team. The primary responsibilities are interacting with guests, taking orders, serving food and drinks to guests, presenting bills in a timely fashion, dealing with guest allergies, keeping a clean workplace, and making sure our guests have elevated and positive experiences. Your role will also include greeting and seating guests, running food and drinks, glassware replenishment and polishing, clearing tables, setting tables, taking payments, and replenishing service stations. You will also be stocking, doing some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Black Diamond Manager.
Job Duties:
- Provide outstanding guest service by anticipating needs, addressing them promptly, and ensuring a welcoming and positive experience.
- Adhere to daily checklist and duties assigned
- Provide support in all areas of the dining experience, including but not limited to delivering food, maintaining tables, and assisting with beverage service.
- Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
- Ensure service stations are properly equipped and set up before operations.
- Maintain comprehensive knowledge of menu items, including ingredients, garnishes, preparation methods, and offerings across all food and beverage venues on the property.
- Actively engage in monthly departmental sales promotions.
- Manage time effectively to complete all assigned side work based on shift demands.
- Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
- Assists with stewarding and dishwashing tasks to support smooth kitchen operations, as needed.
- Adhere to all relevant health department rules/regulations and all customer service guidelines
- All other duties as assigned.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service.
- Excellent grooming and professional presentation.
- Well organized during both slow and busy periods.
- Demonstrated knowledge of food and beverage operations including dining reservations.
- Top candidates possess excellent communication and organizational skills, fluency in English (other languages considered and asset).
- Self-motivated and are able to produce accurate work and provide exceptional guest service.
- Must have a valid Alberta ProServe certificate and have experience in a similar role.
Physical Demands:
- Requires continuous standing and walking throughout the shift within the hotel lounge and adjacent service areas
- Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
- Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Food and Beverage Server - ForteRestaurants
Kananaskis Village, Alberta Canada

Food & Beverage Server
Rate of Pay: $15.00 per hour + Gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Server in our restaurant outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are interacting with guests, taking orders, serving food and drinks to guests, presenting bills in a timely fashion, dealing with guest allergies, keeping a clean workplace, and making sure our guests have very positive experiences. Your role will also include greeting and seating guests, running food and drinks, glassware replenishment and polishing, clearing tables, setting tables, taking payments, and replenishing service stations. You will also be stocking, doing some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Food and Beverage Manager.
Job duties:
- Provide excellent guest service.
- Greet guests and provide dining options.
- Make suggestions based on guest preferences.
- Take and serve food/drinks orders.
- Up-sell when appropriate.
- Arrange table settings.
- Keep tables clean and tidy at all times.
- Provide guests with their receipt and collect payment.
- Cooperate and communicate with all serving and kitchen staff.
- Adhere to all relevant health department rules/regulations and all customer service guidelines.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service.
- Well organized during both slow and busy periods.
- High attention to detail with the ability to remain calm under pressure while working in a fast-paced environment.
- Have strong communication and excellent organizational skills.
- Must be able to work in a team environment.
- Excellent grooming and professional presentation.
- Must be able to work varied shifts, weekends, holidays and evenings.
- Have a valid Alberta ProServe certificate.
- Previous hospitality experience considered an asset.
- As a Food and Beverage Server your attitude and attention to detail are crucial in creating a positive and memorable dining experience for our guests.
Physical Demands:
- Requires continuous standing and walking throughout the shift within the restaurant and adjacent service areas while supervising dining room operations.
- Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
- Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
- Work efficiently in a fast-paced environment while maintaining professional posture and presentation.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Work Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Gratuities: Earn additional income through gratuities from satisfied guests
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Receiving AttendantStores/Receiving Department
Kananaskis Village, Alberta Canada

Receiving Attendant
Rate of Pay: $18/hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
We are looking for an immediate permanent receiver. Working in our Shipping/Receiving area, you will enjoy being part of a team that creates an atmosphere of supporting our Food & Beverage division and the rest of the hotel. Your responsibilities include preparing and issuing all requests for food and beverage outlets, conducting weekly and month-end inventories for food and beverage.
Job Duties:
- Includes but not limited to receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports.
- Stage merchandise by department, mark appropriately for placement in resort, and deliver merchandise to appropriate department.
- Verify and track received inventory and complete inventory reports and logs.
- Reconcile shipping invoices and receiving reports to ensure count accuracy.
- Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages.
Employment Experience and Educational Requirements:
- Possession of an Alberta Class 5 Motor Vehicle Operator’s License is required.
- Required to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Be able to move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, stooping, and be in good physical condition.
- Perform other reasonable job duties as requested by the Sstore Manager.
Physical Demands:
- Able to stand and walk for extended periods throughout the shift, including frequent movement between loading docks, storage areas, and other departments in the hotel.
- Physically capable of lifting, carrying, and handling deliveries, boxes, and hotel supplies (up to 50 lbs, and heavier items with assistance).
- Repetitive pushing and pulling of carts, dollies, pallet jacks, and supply bins throughout the property.
- Frequent bending, twisting, crouching, kneeling, and reaching when receiving, sorting, storing, and distributing goods.
- Ability to safely handle bulky or awkward items while maintaining balance, coordination, and safe lifting practices.
- Comfortable working in back-of-house environments, including exposure to loading dock conditions, outdoor weather, and varying temperatures such as coolers and freezers
- Ability to work at a fast pace during high-volume service while maintaining service standards and safety awareness.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
#P
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Laundry AttendantHousekeeping
Kananaskis Village, Alberta Canada

Laundry Attendant
Rate of Pay: $21.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Laundry Attendant is responsible for the daily cleaning, processing, and handling of hotel linens, towels, uniforms, and guest laundry. This role ensures all laundry is cleaned to hotel standards, delivered on time, and handled safely and efficiently. The attendant supports smooth laundry operations by maintaining equipment, following procedures, and keeping the work area clean and organized.
Job Duties:
Operational Responsibilities
- Sort, wash, dry, fold, and iron linens, towels, uniforms, and guest laundry following established procedures.
- Inspect all items for stains, damage, and cleanliness; report missing or damaged items to the Laundry Supervisor.
- Ensure proper use and dosage of chemicals, detergents, and equipment according to safety and brand standards.
- Load and unload laundry machines safely and efficiently.
- Maintain workflow to meet daily production targets and hotel operational needs.
- Assist in handling guest laundry, including tagging, washing, drying, pressing, and packaging.
- Deliver processed linens to designated storage areas or floors as directed.
- Follow proper departmental standards, policies and procedures.
Workplace Cleanliness & Safety
- Keep all laundry areas clean, organized, and free of hazards.
- Follow all health, safety, and hygiene standards, including chemical-handling and equipment safety procedures.
- Report equipment issues, maintenance needs, or safety hazards promptly to the Laundry Supervisor or Manager.
- Participate in safety training, including emergency and chemical-handling procedures.
- Ensure proper use of personal protective equipment (PPE).
Equipment & Inventory Support
- Operate all laundry equipment (washers, dryers, ironers, folders) safely and properly.
- Perform basic daily care and cleaning of equipment.
- Help monitor linen quantities and report shortages or unusual damage.
- Assist with linen inventories as required.
Employment Experience and Educational Requirements:
- Post-secondary degree or diploma.
- Previous laundry or housekeeping experience an asset.
- Ability to operate laundry machinery or learn quickly with training.
- Good understanding of fabric care and stain treatment.
- Ability to follow instructions, work independently, and maintain quality standards.
- Basic communication and teamwork skills.
- Ability to lift, push, and move heavy loads and stand for long periods.
- Ability to work in a warm, fast-paced environment.
Physical Demands:
- Ability to stand, walk, and remain on one’s feet for the entirety of the shift.
- Lifting, carrying and handling heavy loads of laundry, towels and other items. Must be able to lift and carry up to 50lbs. Repetitive lifting laundry in and out of machines.
- Must be able to push and pull up to 100 lbs.
- Exposure to cleaning chemicals with PPE.
- Ability to work flexible shifts including evenings, weekends and holidays.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Housekeeping AttendantHousekeeping
Kananaskis Village, Alberta Canada

Room Attendant (NOC 65310)
Rate of Pay: $ 18.20 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Room Attendant, you are expected to look at each room that you service through the eyes of the guest and using attention to detail meet or exceed the required cleanliness standards. All this is achieved with health and safety also being top of mind. The positions are full-time 30-40 hours per week. The position may work night shifts as a public area cleaning attendant, which includes a shift premium. This position may be eligible for incentives or bonuses.
Job duties:
- Ensure that the guest rooms are exceptionally clean and comfortable; surpassing our strict set of quality standards.
- Identify and communicate maintenance deficiencies and opportunities to the appropriate department.
- Greet guests with a smile in a warm and courteous manner and consistently providing genuinely hospitable guest service
- Respond to guest requests promptly
- Work as a team player
- Handle Lost and Found items
- Ensure quality and guest satisfaction
- Clean and disinfect all bathroom fixtures and surfaces
- Change and make beds
- Sweep and mop floors and/or vacuum carpet
- Dust and polish all furniture
- Empty all refuse containers
- Spot clean any walls, trim, moldings, door frames as needed
- Replenish all amenity supplies and linen
- Organize and maintain adequate supply of relevant items on the cart and in the stock room
Employment Experience and Educational Requirements:
- Housekeeping or professional cleaning experience an asset
- WHMIS Training an asset
Physical Demands:
- Able to lift and carry items up to 10 lbs., including linens, amenities, garbage, and cleaning supplies.
- Required to stand and walk for extended periods throughout the shift.
- Frequent bending, kneeling, crouching, and squatting to clean bathrooms, floors, and low-level surfaces.
- Repetitive hand, wrist, and arm movements while wiping, scrubbing, dusting, and sanitizing guest rooms.
- Frequent reaching, including reaching above shoulder height to clean mirrors, windows, shelves, and high-touch areas.
- Frequent pushing and pulling up to 50 lbs. of housekeeping carts, vacuums, and supply bins throughout the property.
- Exposure to cleaning chemicals and disinfectants, including strong odours, with required PPE.
- May be required to use stairs frequently depending on building layout and elevator access.
- Ability to work flexible shifts including evenings, weekends and holidays.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Maintenance SupervisorEngineering
Kananaskis Village, Alberta Canada

Maintenance Supervisor
Rate of Pay: Hourly
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Engineering Department’s employees are the keepers of maintaining the hotel. You are responsible for repairing and maintaining the hotel’s physical structure in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, guest satisfaction, safety and of course acknowledging guests with a smile and an “I can make it happen attitude”.
We are seeking a Maintenance Supervisor with building maintenance experience and a solid understanding of HVAC, plumbing, electrical systems, and general repairs, along with proven leadership, communication, and organizational skills.
Job Duties:
Reporting to the Maintenance Manager, the primary responsibilities are:
- Assist in the day-to-day operation and maintenance of the buildings, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
- Supervise and direct maintenance employees within the engineering division who support daily building operations and maintenance activities.
- Support the implementation and ongoing execution of a comprehensive preventative maintenance program.
- Maintain accurate and up-to-date documentation and records of all equipment and systems.
- Ensure assigned tasks are completed efficiently, safely, and to the highest quality standards in a fast-paced hotel environment.
- Assist in maintaining buildings to the highest standards through proper use of approved, qualified, and quality-oriented suppliers and contractors.
- Identify maintenance priorities and communicate operational needs and improvement opportunities to the Maintenance Manager.
- Support the recruitment, onboarding, training, and development of maintenance team members.
- Assist with scheduling, timekeeping, daily labor tracking, purchase orders, and operational reporting as required.
- Ensure compliance with disciplinary procedures and documentation in accordance with Standard and Local Operating Procedures (SOPs and LSOPs), in coordination with the Maintenance Manager.
- Act as a point of contact for maintenance operations during assigned shifts and provide leadership coverage as required.
- Be available for on-call support as scheduled or directed by the Maintenance Manager.
- Assist with preventative maintenance planning, service contract monitoring, and coordination of vendor work.
- Maintain a hands-on, lead-by-example approach, actively participating in daily maintenance tasks and special projects as required.
Employment Experience and Educational Requirements:
- 1–2 years of experience working in building maintenance or engineering, with some experience leading or assisting others.
- Basic knowledge of building systems such as HVAC, plumbing, electrical, and general repairs.
- Post-secondary education or trade training is an asset but not required.
- Power Engineer certification (4th or 5th Class) is an asset but not mandatory.
- Some experience or understanding of preventative maintenance, workplace safety, and fire and life safety systems.
- Good communication and people skills, with the ability to work well with a team.
- Must be reliable, organized, and able to take direction from the Maintenance Manager.
- Willingness to learn, train, and help develop other team members.
- Basic computer skills (email, work orders, simple reports).
Physical Demands:
- Ability to stand and walk for prolonged periods throughout the property, including guest areas, mechanical rooms, outdoor areas, and service corridors.
- Occasional climbing of stairs, ladders, or step stools to access equipment, fixtures, or storage areas.
- Frequent lifting, carrying, pushing, and pulling of tools, equipment, and supplies.
- Ability to safely lift and carry items up to 50 lbs (23 kg).
- Regular bending, stooping, kneeling, crouching, and reaching, including overhead reaching.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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Nordic Spa AttendantKananaskis Nordic Spa
Kananaskis Village, Alberta Canada

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Attendant.
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an experience in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Nordic Spa Attendant is essential in delivering on our promise to provide exceptional guest experiences. In your role, you consistently exceed expectations by creating “picture perfect” moments for every guest. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Key Focuses
- Monitor and maintain the physical environment, always ensuring cleanliness and organization
- Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
- Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
- Ensures locker rooms are consistently spotless and fully stocked at all times throughout shift; with a focus on turning lockers over efficiently and as quickly as possible
- Conducts scheduled walk throughs to maintain cleanliness of pool deck, relaxation spaces and fire pit walk through to ensure cleanliness and standards are always maintained; Completes deep cleaning tasks as assigned
- Refills and restocks guest amenities and laundry items in a timely manner
- Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers
- Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
- Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal
- Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance
- Other duties as assigned
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Previous Spa or Hospitality experience preferred
- First Aid Certificates (including CPR) preferred
- Excellent guest service, communication, and organizational skills
- Able to lift, move, and handle cleaning chemicals responsibly
- Passion for people and wellness
- Ability to focus on attention to detail, always remaining professional and courteous
- Must be highly self-motivated
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
Working Conditions
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will require you to work a variety of shifts including early mornings, late evenings, weekends and holidays and may involve extended hours during periods of high business demand. A significant portion of the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30°C to +30°C. The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps. The employee must be able to lift up to 30 lbs as required.
#P
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Two Trees Bistro Food and Beverage AttendantKananaskis Nordic Spa
Kananaskis Village, Alberta Canada

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Two Trees Bistro Food & Beverage Attendant.
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
As the Nordic Spa Two Trees Bistro Food & Beverage Attendant, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest's impression of quality service throughout our hotel. From providing an efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest requests and complaints.
- Ensures the restaurant, public areas, server, service stations, and storage areas are “picture perfect” for optimal first impressions.
- Understands that effective and cohesive communication between departments is vital to the operation.
- Welcomes and seats guests entering the restaurant in a prompt and courteous manner.
- Creates and maintains the flow of guests into the restaurant to ensure our culinary team and servers can deliver exceptional service.
- Maintains an organized reservation system and keeps track of table availability and wait times.
- Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
- Maintains accuracy and attention to detail when taking and delivering guest orders.
- Adheres to all regulations governing the service of food and alcohol.
- Protects self, co-workers, and guests against safety hazards; reports immediately to the supervisor on duty.
- Collaborate with front and back of house departments to ensure a smooth flow of service
- Other duties as assigned
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Previous experience in a hotel position is an asset.
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
- Excellent communication skills, ability to multi-task and organize, produce accurate work and guest service
- Excellent listening and comprehension skills required
- Knowledge of local alcohol laws and regulations
- ProServe certification required
Working Conditions
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will require you work a variety of shifts including early mornings, late evenings, weekends and holidays and may involve extended hours during periods of high business demand. A portion of the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30°C to +30°C. The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps. The employee must be able to lift up to 30 lbs as required.
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First CookKitchen
Kananaskis Village, Alberta Canada

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: FIRST COOK (NOC 63200)
We are recruiting for 1 First Cook. The First Cook position is full-time 30-40 hours per week, permanent with an hourly rate range of $20.60 - $22.70. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for property-level incentives and bonus programs.
Job duties:
- Prepare and cook complete meals, individual dishes and foods.
- Plan and direct food preparation and cooking activities in a restaurant establishment.
- Maintain inventory and records of food, supplies and equipment.
- Supervise activities of 2nd and 3rd
- May create new recipes with assistance of Chef de Partie.
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
- Monitoring portion and waste control to maintain profit margins.
- Ensure that the production, preparation and presentation of food are of the highest quality at all times.
- Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
- Follow good preservation standards for the proper handling of all food products at the right temperature.
- Flexible shift hours will be required.
Employment Experience and Educational Requirements:
- 1-2 years of commercial cooking experience.
Physical Demands:
- Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
- Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
- Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
- Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
- Manual handling of heavy cookware, including full stock pots, sheet pans, and hotel pans.
- Exposure to temperature fluctuations (hot cooking line, walk-in coolers, freezers)
- Ability to maintain focus and physical stamina during high-volume production and time-sensitive service periods
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Assistant Executive HousekeeperHousekeeping
Kananaskis Village, Alberta Canada

Assistant Executive Housekeeper
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As Assistant Executive Housekeeper, you will assist leading Housekeeping team taking guest experience within our guest rooms to a new level. Reporting to the Executive Housekeeper, the main responsibilities within this role are to assist in affectively managing employee and housekeeping leader relations, through recruitment, performance reviews, recognition, incentive programs, development plans, and employee engagement & retention. Being aware and focused on the goals of the department through the quality of room cleanliness, productivity, guest service interactions, hallway and public area presentation at all times is key to the success of the incumbent within the role. You are driven by results, as well as being proactive with employee relations and cross departmental communication. You will be held accountable for the safety and security of all associates and their work areas.
Job duties:
Reporting to the Executive Housekeeper and the Rooms Division Manager, the primary responsibilities are:
- Assists with monthly forecasting of labour and expenses for the department
- Holds monthly communication meetings
- Maintains GSS, ESS and engagement within the department to Marriott/hotel standards
- Held accountable for the cleanliness of all guest rooms and public areas within the hotel
- Assists in affectively managing employee and housekeeping leader relations, through recruitment, performance reviews, recognition, incentive programs, development plans, and employee engagement & retention.
- Handles guest communication and follows through on any follow-up needed
- Monitor and provide feedback to all of the housekeeping leaders in achieving departmental goals.
- Follow trends within housekeeping and hospitality to enhance the guest experience and guest rooms
- Inspect guest rooms when required
- All other duties as assigned
Employment Experience and Educational Requirements:
- Minimum 2 years previous experience within housekeeping or front office leadership
- Able to motivate and influence large teams
- Very organized and good with time management
- Highly conscious of health and safety within the workplace
- Computer skills with proficiency in word, excel, MSI and opera
- Excellent communication skills both written and verbal
- Proactive individual, being results oriented
- Health and Safety is a top priority, including managing a modified work program
Physical Demands:
- Able to lift and carry items up to 10 lbs., including linens, amenities, garbage, and cleaning supplies.
- Required to stand and walk for extended periods throughout the shift.
- Frequent bending, kneeling, crouching, and squatting to clean bathrooms, floors, and low-level surfaces.
- Repetitive hand, wrist, and arm movements while wiping, scrubbing, dusting, and sanitizing guest rooms.
- Frequent reaching, including reaching above shoulder height to clean mirrors, windows, shelves, and high-touch areas.
- Frequent pushing and pulling up to 50 lbs. of housekeeping carts, vacuums, and supply bins throughout the property.
- Exposure to cleaning chemicals and disinfectants, including strong odours, with required PPE.
- May be required to use stairs frequently depending on building layout and elevator access.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Guest Activities AttendantFamily Programs
Kananaskis Village, Alberta Canada

Guest Activities Attendant
Rate of Pay: $18.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Guest Activities Attendant is enthusiastic, creative, positive and outgoing. This individual is passionate about providing exceptional service for guests of all ages through a wide variety of activities. The successful candidate will be welcoming, engaging, and empowering. They are open to change, and quick to adapt to varying needs of hotel clientele.
Job Duties:
- Responsible for organizing and coordinating activities to engage our family guests of all ages.
- Exceptional organizational skills, ability to plan, organize, and facilitate age-appropriate activities and games to keep children entertained and engaged throughout the day.
- Ability to work independently and unsupervised.
- Be attentive to guests needs and issues, and proactively offer solutions or suggestions to enhance their experience.
- Be comfortable to handle guest issues or complaints without assistance.
- Facilitate activities for our guests including but not limited to campfires, movie nights, and holiday celebrations.
- Oversee and provide attentive care to children participating in day camps, ensuring their safety and well-being.
- Maintaining cleanliness of guest activities areas including kids center, campfires, and waterpark area.
- Covering Pool Attendant shifts; responsible for creating a great guest experience and welcoming service while maintaining a clean, comfortable and inviting environment.
Employment Experience and Educational Requirements:
- The successful candidate will have 1+ years’ experience in a similar role within a resort.
- The Ideal candidate will have previous experience working with children.
- Passionate about creating “Above and Beyond” experiences for our guests.
- Has their Alberta Pro Serve Certificate.
- Comfortable working outdoors in temperatures ranging from -30 to +35 degrees Celsius.
- Communicate comfortably with all individuals of all ages groups and levels of authority.
Physical Demands:
- Required to remain on their feet for the majority of the shift while leading and supporting both children and adult programming.
- Frequent walking across resort grounds, working indoors and outdoors in a variety of weather conditions, i.e. Sun, rain, snow, wind.
- Ability to bend, crouch, kneel, reach and repetitive use of hands and arms when setting up activity spaces, preparing program materials and supervising children.
- Must be able to lift, carry, push, and pull equipment and supplies, such as activity bins, sports gear, signage, tables, chairs, coolers, and portable program materials (often up to 25–50 lbs).
- Able to respond quickly in dynamic environments, including moving efficiently between program areas, maintaining safe supervision of guests and managing high energy activities.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Park Pass
Apply Now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Sous ChefKitchen
Kananaskis Village, Alberta Canada

Sous Chef
Salary: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The primary responsibility of the Sous Chef is to offer expertise in the area of Culinary & Stewarding as it relates to all areas within the hotel. This person will provide leadership and management to the culinary and stewarding team members within the property delivering on the service promise and continuity of the culinary team’s activities. In addition, the Sous Chef will work in fostering and developing new partnerships and relationships with suppliers and the community in order to create efficiencies in relation to value and service.
Job Duties:
Reporting to the Executive Sous Chef and Executive Chef the primary responsibilities are:
- Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
- Training of individuals on job duties and sanitation and safety procedures
- Instruct and Supervise cooks in preparation, cooking, garnishing and presentation of food.
- Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays.
- Lead the implementation of new menus as well as the production and standardization of those menus.
- Create new recipes.
- Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area.
- Estimate food requirement and may estimate food and labor costs.
- Assist with recruitment of culinary team members.
- Arrange for equipment purchases and repairs when necessary.
- Ability to manage and complete all administration shift duties and reports.
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
- Monitoring portion and waste control to maintain profit margins.
- Attend training courses and seminars as and when required.
- Ensure that the production, preparation and presentation of food are always of the highest quality.
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization. May requisition food and kitchen supplies
- Flexible shifts hours will be required.
- Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
Employment Experience and Educational Requirements:
- 2-5 years’ experience in a similar position within a resort setting
- Minimum 5 years of cooking experience
- Proven leadership skills with the ability to “coach” a team
- Cook’s trade certification, which is available in all provinces and territories, or equivalent credentials, training and experience preferred
- Completion of Secondary school required
- Team player and strong hands on individual
- Former education in Food and Beverage or Hospitality Management an asset
- Understand the basic structure of labor and cost controls and be able to adhere to those plans.
Physical Demands:
- Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
- Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
- Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
- Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
- Manual handling of heavy cookware, including full stock pots, sheet pans, and hotel pans.
- Exposure to temperature fluctuations (hot cooking line, walk-in coolers, freezers)
- Ability to maintain focus and physical stamina during high-volume production and time-sensitive service periods
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Building EngineerEngineering
Kananaskis Village, Alberta Canada

Building Engineer
Rate of Pay: $28-30 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Engineering Department’s employees are the keepers of maintaining the mechanical systems for the hotel. You are responsible for repairing and maintaining the hotel’s physical structure in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, guest satisfaction, safety and of course acknowledging guests with a smile and an “I can make it happen attitude”.
Job Duties:
- Ensure all machinery and mechanical equipment operate at optimal efficiency by completing preventive maintenance requirements.
- Troubleshoot, diagnose and repair equipment malfunctions and replacements.
- Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.
- Use a variety of power and hand tools to perform job functions
- Comfortable working at heights and on ladders.
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations
- Boiler and heating systems, including guest rooms, public spaces, and back of the house areas for needed preventative maintenance.
- Repairs to carpentry, plumbing, electrical and painting.
- You are responsible for records and reports of completed repairs and items that need further attention.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by your Leaders.
Employment Experience and Educational Requirements:
You will be considered for this role if you have all the following experience:
- A Class 4 Power Engineering Certificate would be considered and asset.
- 2 years minimal experience and knowledge in one or more of the Building Trades
- Knowledge of Plumbing, Electrical and HVAC systems.
- Ability to walk, stand, and lift heavy objects for an extended period of time
- Excellent written and verbal communication skills
Physical Demands:
- Ability to stand and walk for prolonged periods throughout the property, including guest areas, mechanical rooms, outdoor areas, and service corridors.
- Occasional climbing of stairs, ladders, or step stools to access equipment, fixtures, or storage areas.
- Frequent lifting, carrying, pushing, and pulling of tools, equipment, and supplies.
- Ability to safely lift and carry items up to 50 lbs (23 kg).
- Regular bending, stooping, kneeling, crouching, and reaching, including overhead reaching.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Second CookKitchen
Kananaskis Village, Alberta Canada

Second Cook
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: SECOND COOK (NOC 63200)
We are recruiting for (2) Second Cook positions. The positions are full-time 30-40 hours per week, permanent with an hourly rate range of $18.00 - $19.90. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for property-level incentives and bonus programs.
Job duties:
- Prepare and serve food in one of our many sections of the kitchen, including a la carte and banquets
- Operate individual station within the kitchen, under the supervision of first cooks, and/or CDP
- Report to the kitchen CDP and First Cooks
- Work according to menu specifications
- Control food waste in your section
- Follow and ensure compliance with safe food handling policies, including personal hygiene procedures
- Report maintenance needs, accidents, injuries, and unsafe work conditions to leadership
- Protecting company assets and ensure uniform and personal appearance are clean and professional
- Supporting our employee culture, speak with others using clear and professional language, listening and responding appropriately to the concerns of other employees
- Develop and maintain positive working relationships with other departments
- Support your team to reach common goals, ensuring adherence to quality expectations and standards.
Employment Experience and Educational Requirements:
- Minimum 1 year of commercial cooking experience.
Physical Demands:
- Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
- Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
- Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
- Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
- Manual handling of heavy cookware, including full stock pots, sheet pans, and hotel pans.
- Exposure to temperature fluctuations (hot cooking line, walk-in coolers, freezers)
- Ability to maintain focus and physical stamina during high-volume production and time-sensitive service periods
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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General Maintenance AttendantEngineering
Kananaskis Village, Alberta Canada

General Maintenance Attendant
Rate of Pay: $19.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Engineering Department’s employees are the keepers of maintaining the hotel. You are responsible for repairing and maintaining the hotel’s physical structure in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, guest satisfaction, safety and of course acknowledging guests with a smile and an “I can make it happen attitude”.
As a Maintenance Attendant, the right candidate needs to have expertise in multiple types of Home/Hotel repair, maintenance and remodeling. You must have basic construction skills, be organized, and effectively communicate with others with a positive attitude. We are looking for craftsmen (and women!) to join our team.
Job Duties:
- Respond to guest room calls
- Minor drywall repairs/painting
- Changing light bulbs
- Minor Plumbing and Repairs
- Minor electrical repairs
- Troubleshooting TV issues
- Troubleshooting guest door lock issues
- Routine rounds of mechanical rooms and equipment
- Other duties as required.
Employment Experience and Educational Requirements:
You will be considered for this role if you have all of the following experience:
- General carpentry (rough and finish)
- Painting interior and exterior, drywall repair (patching and caulking)
- Minor plumbing and minor electrical knowledge
- Flooring repair and installation, handyman, general home repairs and maintenance work
- Strong attention to detail
Physical Demands:
- Ability to stand and walk for prolonged periods throughout the property, including guest areas, mechanical rooms, outdoor areas, and service corridors.
- Occasional climbing of stairs, ladders, or step stools to access equipment, fixtures, or storage areas.
- Frequent lifting, carrying, pushing, and pulling of tools, equipment, and supplies.
- Ability to safely lift and carry items up to 50 lbs (23 kg).
- Regular bending, stooping, kneeling, crouching, and reaching, including overhead reaching.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Switchboard AgentFront Office
Kananaskis Village, Alberta Canada

Switchboard Agent
Rate of Pay: Starting at $18/hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Switchboard Agent with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department.
In this highly visible role, the Switchboard Agent is responsible for answering phone calls in a professional manner and helping guest with any questions they might have. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery. The switchboard agent is responsible for the room assignment of hotel inventory, as well as, coordinating with the housekeeping department for arrivals and departures.
Job Duties:
- Answering internal & external phone calls in professional manner.
- Provide courteous, professional and attentive guest service at all times.
- Promote the Lodge and surrounding area and activities.
- Maintain a good working relationship with all departments.
- Establishing a personal rapport with the guest in order to learn about their needs and expectations.
- Actively seek feedback from guests, following up and taking action to exceed guest expectations, whether that is to wow the guest, or in service recovery.
- A personalized touch during all guest interactions to ensure they feel welcome and special.
- Must be able to work a variety of shifts as this a 24-hour operation.
- Strong and effective communication with all other departments, and strong teamwork required between all inter-related departments (Housekeeping, Sales, Reservations, Food and Beverage, etc.)
- In-depth knowledge of the Kananaskis Valley and surrounding area, to Share the Adventure and create the unrivalled Kananaskis guest experience.
- Room assignment and inventory management for all guests, including groups, tours and VIP guests.
- Good knowledge to handle cash/debit/credit transactions. Help guest with any billing inquires they have from their past or future stay.
Employment Experience and Educational Requirements:
- Previous experience working within a Front Office environment is an asset.
- Degree or Diploma in Hospitality or Hotel/Resort Management is preferred.
- Dynamic, enthusiastic individual who thrives under pressure and is able to perform multiple tasks simultaneously.
- Previously demonstrated commitment to exceeding guests' expectations at all times.
- Must be computer literate, with experience in Outlook, Excel, Opera and MS Cloud.
- Professional in presentation and demeanor.
- Self-motivated, excellent organizational skills and the proven ability to work well under pressure.
Physical Demands:
- Ability to maintain focus and concentration while managing multiple incoming calls and requests.
- Multitasking and working under pressure in a fast-paced environment.
- Visual demands include, extended screen time and reading detailed information accurately.
- Prolonged periods of sitting at a workstation throughout the shift.
- Frequent use of hands and fingers for operating a multi-line telephone system, keyboard, and computer,
- Able to work a variety of shifts, including mornings, evenings, weekends, and holidays.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
#P
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Guest Service AgentFront Office
Kananaskis Village, Alberta Canada

Guest Service Agent
Starting Rate of Pay: $18/hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Guest Service Agent (GSA) with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. In this highly visible role, the GSA is responsible for the first and last impression, the check in and check out process, communication of information and delivering authentic hospitality to each and every guest. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery.
Job duties:
- Checking guests into the hotel, checking out guests from the hotel and provide service whenever required
- Provide courteous, professional and attentive guest service at all times
- Establishing a personal rapport with the guest in order to learn about their needs and expectations
- Actively seek feedback from guests, following up and taking action to exceed guest expectations, whether that is to wow the guest, or in service recovery
- A personalized touch during all guest interactions to ensure they feel welcome and special
- Must be able to work a variety of shifts mornings, afternoons, evenings and holidays
- Strong and effective communication with all other departments, and strong team work required between all inter-related departments (Housekeeping, Conference Services, Tours, Accounting, etc)
- In-depth knowledge of the Kananaskis Valley and surrounding area, to Share the Adventure and create the unrivalled Kananaskis guest experience.
Employment Experience and Educational Requirements:
- In order to be considered for this role, you have experience with POS systems, Excel and Outlook
- You are able to work well under pressure in a fast-paced environment
- Previous hotel front office experience or education completed within hospitality sector required
- Degree or Diploma in Hospitality is preferred but not required
- Professional in presentation and demeanor
- Self-motivated, excellent organizational skills and the proven ability to work well under pressure
Physical Demands:
- Required to stand for extended periods throughout the shift.
- Ability to sit for extended periods while operating the switchboard and completing administrative tasks.
- Repetitive hand, wrist, and finger movements (typing, data entry, processing payments, handling key cards, operating office equipment).
- Frequently reaching and extending arms to provide guests with key cards, invoices, and other documents.
- Regular bending, light crouching, and twisting to access drawers, printers, office supplies, and guest amenities.
- Occasional lifting, carrying, pushing, or pulling of light to moderate items (e.g., guest luggage, guest packages or office supplies.
- Verbal communication requiring clear speaking and active listening for extended periods in a fast-paced, guest-facing environment both in person and over the phone.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
#P
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Safety and Security GuardSafety & Security
Kananaskis Village, Alberta Canada

Safety and Security Guard
Rate of Pay: $21 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
Reporting directly to the Manager of Safety and Security, the Safety & Security Guard’s role is to assist the resort in maintaining the security and safety of all facilities, 1,000+ guests and 300+ employees in three properties, a Spa facility, four residence complexes, and one leased public building. The Safety & Security Guard role will include, property foot patrols, vehicle patrols, compiling daily shift reports, acting as a designated first aid provider, and enforcing hotel and residence rules and regulations.
As a safety and security guard, you will also act as first responder on site to any & all emergencies, working in coordination with other departments and outside agencies to resolve threats to the safety of guests, staff, and visitors within Kananaskis Village. Due to the wide variety of guest and staff calls that may occur, it is imperative that you possess superior first-aid skills.
Although safety is always the number one priority, this role acts as an ambassador to our guests regarding all aspects of customer service. Conveying a friendly, positive demeanor at all times is essential for this role.
Job Duties:
- Conducting routine foot and vehicle patrols
- Providing first aid to guests and staff
- Acting as a member of the emergency response team
- Participating in Health and Safety meetings and fire training sessions
- Conducting monthly audits for first aid kits, AED’s, eye wash stations and fire extinguishers
- Completing incident, first aid and daily hotel and residence reports
- Interacting with guests and staff on a daily basis
Employment Experience and Educational Requirements:
You will be considered for this role if you have all of the following experience:
- Must be licensed in Alberta with the Solicitor General as a Security professional
- Must have a Class 5 Drivers License or equivalent
- Must have a valid Standard (Intermediate) first aid with level C CPR certificate from an accredited Canadian agency (St. John Ambulance or Red Cross). Priority will be given to candidates who hold a higher level of training from a Canada accredited program such as Advanced First Aid or EMR
- High school diploma. Post secondary education is desirable
- 2 – 3 years prior security experience, ideally in a public setting
- Must be computer literate, preference given to individuals with strong knowledge of Microsoft Office, Word and Excel
- The below soft skills will be an asset for the role:
- Prior experience with conflict resolution
- Ability to stay calm under pressure or in high pressure situations
- Exceptional interviewing techniques, note taking, and report writing
- Must possess excellent interpersonal and communication skills, both written and verbal
- Ability to communicate in a second language is an asset
Physical Demands:
- Ability to safely perform regular foot patrols throughout a large resort property and respond promptly to emergency situations
- Ability to walk or stand for the majority of a shift
- Ability to work indoors and outdoors, including exposure to cold, snow, ice and heat and other seasonal weather conditions
- Ability to bend, stoop, crouch, push and pull while responding to incidents
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly renovated
- staff accommodations including an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Resort Booking Agent - Calgary OfficeReservations
Kananaskis Village, Alberta Canada

Resort Booking Agent
Rate of Pay: $20.00 per hour
THIS JOB IS LOCATED IN CALGARY
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
This position is based out of our Calgary office. You will be required to work weekday and weekend shifts that could be morning, afternoon or evenings. As a Resort Booking Agent, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, every shift. Your role is vital in determining what impression the guest has of the Pomeroy Kananaskis Mountain Lodge and the Kananaskis Nordic Spa. Our top candidate will have strong organizational skills along with the ability to manage multiple tasks, delivering quick decisions while maintaining an efficient and safe workplace.
Onboarding and training will be required for your first couple of days, onsite in Kananaskis, at the Pomeroy Kananaskis Mountain Lodge.
To be considered for this role, you will have previous experience working as a Reservations or Front Desk Agent, ideally in a similar setting.
Job duties:
- Handle guest calls and e-mails regarding reservations, rooms, dining, Kananaskis Nordic Spa and general inquiries.
- Responsible for handling incoming calls, inquiries and guest correspondence.
- Qualify and upsell reservations where appropriate to achieve hotel and individual financial goals.
- Support group reservations through, ensuring all details (rooming lists, billing, comments, special requests are recorded accurately.
- Set up comments, details and billing for all transient reservations.
- Provide timely and accurate responses to client & guest queries, requests, changes to the reservation.
- Ensure packages, VIP and special attention guests are taken care of.
- Process deposits.
- General Department Tasks.
Employment Experience and Educational Requirements:
- Knowledge of Opera, Chorum Cloud, Marriott Systems, Marsha, CI/TY, is an asset.
- Be self-motivated and have excellent organizational, technological and interpersonal skills.
- Able to manage tasks independently with attention to detail and customer service focus.
- Able to take initiative and solve problems.
- Knowledge of Kananaskis, Hotels and surrounding area is an asset.
- Professional phone manners and communication skills (verbal and written)
- Competency in basic computer skills along with the ability to type 35-40 words per minute.
- Business or Hospitality degree an asset.
Physical Demands:
- Primarily sedentary type work with the ability to remain seated for extended periods.
- Frequent use of computer, keyboard, mouse and other office equipment requiring hand and finger dexterity to complete tasks.
- Ability to view a computer screen for prolonged periods.
- Occasional lifting of office items such as file boxes typically between 10 – 20lbs.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Regional Sales ManagerSales
Kananaskis Village, Alberta Canada

REGIONAL SALES MANAGER (Pomeroy Kananaskis Mountain Lodge, Kananaskis, Alberta, or, Alyeska Resort, Girdwood, Alaska)
The Regional Sales Manager is responsible for driving profitable revenue growth across Pomeroy Resorts' two destination resort properties: Alyeska Resort in Girdwood, Alaska, and Pomeroy Kananaskis Mountain Lodge in Kananaskis, Alberta. Representing both properties under the Pomeroy Resorts portfolio, this role develops new business, manages existing accounts, and builds strategic relationships within assigned geographic and market segments.
The Regional Sales Manager serves as a unified market representative for both resorts, positioning each property individually while leveraging the combined strength, experiences, and capabilities of the Pomeroy Resorts portfolio. The role combines proactive prospecting, account management, presentations, site tours, FAMs, market analysis, forecasting, and cross-property coordination to deliver strong financial results and exceptional client and guest experiences.
The Role:
Sales Strategy and Business Development
- Develop and execute a regional sales plan aligned with the strategic priorities, revenue goals, target markets, and need periods of both Alyeska Resort and Pomeroy Kananaskis Mountain Lodge.
- Identify and pursue new business opportunities through prospecting, client outreach, sales calls, referrals, networking, tradeshows, and industry events.
- Maintain a robust and qualified sales funnel, converting leads into profitable business and ensuring a consistent pipeline of future opportunities.
- Develop proposals, presentations, and sales solutions that clearly communicate the distinct value of each resort, identify cross-property opportunities, and respond to each client's business needs.
- Conduct sales calls and presentations and represent both resort properties, under the Pomeroy Resorts portfolio, at industry events, tradeshows, market activations, and client functions.
Account and Relationship Management
- Manage and grow assigned accounts, ensuring high levels of client satisfaction, retention, and share of business.
- Build long-term relationships with key decision-makers, travel partners, corporate clients, meeting planners, and industry stakeholders, serving as the primary market contact for both resort properties.
- Organize and execute familiarization trips, client visits, and site tours that showcase the accommodations, meeting spaces, dining, wellness, mountain, and destination experiences available across both resort properties.
- Serve as a trusted resort contact throughout the sales process and ensure commitments are clearly documented and communicated to operational teams.
Revenue and Market Performance
- Achieve established revenue, room night, activity, and account production goals for both properties while maintaining rate integrity, profitability, and an appropriate balance of business across the portfolio.
- Prepare accurate property-specific and consolidated sales forecasts, activity reports, account plans, and pipeline updates; monitor performance against each resort's budget and adjust strategies as required.
- Monitor market trends, competitor activity, client needs, and economic conditions to identify risks, opportunities, and changes in demand.
- Maintain accurate and timely account, contact, activity, and opportunity information within resort sales systems.
Cross Functional Collaboration and Guest Experience
- Work closely with the Sales and Marketing, Revenue Management, Reservations, Banquets, Food and Beverage, Rooms, Finance, and operational teams at both resorts to align sales commitments, market activity, and service delivery.
- Provide complete and timely client information to support contracting, group planning, site inspections, arrivals, and service delivery.
- Uphold high standards of client and guest service, ensuring every interaction reflects the quality, hospitality, and reputation of Pomeroy Resorts and both destination properties.
- Participate in training, coaching, and professional development; share market insights and sales best practices to strengthen team performance.
Living the Core Values
- Demonstrate Pomeroy Resorts' values of Honesty, Quality, Industry, Winning, and Family in all interactions with team members, guests, clients, and partners across both properties.
- Model integrity, accountability, and sound financial stewardship in client relationships, negotiations, and decision-making.
- Approach opportunities and challenges with a proactive, collaborative, and solutions-oriented mindset.
Employment Experience and Educational Requirements:
- Experience: Minimum five years of experience in sales and marketing, event management, food and beverage, or a related professional field; current hotel or resort sales experience strongly preferred. Ski industry experience is an asset.
- Education: Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field preferred; an equivalent combination of education and relevant professional experience will be considered.
- Sales and Commercial Acumen: Demonstrated success generating new business, managing accounts, building a sales pipeline, and achieving revenue goals. Strong analytical, planning, forecasting, budgeting, and financial skills.
- Communication and Relationship Management: Excellent presentation, negotiation, written, and verbal communication skills with the ability to build credibility and long-term relationships with diverse clients and stakeholders.
- Organization and Execution: Ability to manage multiple priorities, meet deadlines, maintain attention to detail, and coordinate client commitments across departments in a fast-paced resort environment.
- Systems and Industry Knowledge: Advanced proficiency with Microsoft Office; experience with OPERA and hotel sales systems is an asset. Working knowledge of the resort and travel industries, current market trends, and economic factors.
- Location and Travel: The preferred location is within reasonable access of either Alyeska Resort or Pomeroy Kananaskis Mountain Lodge. A remote arrangement may be considered for the right candidate based in a major business hub with strong access to target accounts and efficient air service to both properties. Regular travel to Alyeska Resort, Pomeroy Kananaskis Mountain Lodge, client markets, and industry events is required.
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect, and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.
Physical demands and work environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: This position primarily involves standard office work, including sitting for extended periods, using a computer, typing, writing, and telephone communication. The role also requires occasional lifting of up to 25 pounds, bending, stooping, walking, and standing for extended periods.
Work Environment: This role may be based at Alyeska Resort, remotely within a reasonable distance of Pomeroy Kananaskis Mountain Lodge, or from another approved major business hub. The position requires flexibility across time zones and regular travel to both properties and assigned client markets. Extended hours, evenings, weekends, and holidays may occasionally be required to support clients, peak business periods, site tours, and special events. The role operates in a dynamic, fast-paced, guest-centric environment with frequent interaction with team members, guests, clients, and stakeholders.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at all our dining outlets
- Growth and development opportunities, both personal and professional
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Health and Wellness benefits program (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 6% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Kananaskis Park Pass
If you’re interested in a company that rewards you for your dedication and commitment, then Pomeroy Kananaskis Mountain Lodge and Alyeska Resort is the right place to further your career!
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Pomeroy Kananaskis Mountain Lodge reserves the right to amend these offers based on availability & season
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Chef de PartieKitchen
Kananaskis Village, Alberta Canada

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: CHEF DE PARTIE
We are recruiting for 6 Chefs de Partie (NOC 62200). This position is full-time 30-40 hours per week, permanent with an hourly rate of $25.40 - $28.00. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for property-level incentives and bonus programs.
Job duties:
- Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit
- Training of individuals on job duties and sanitation and safety procedures
- Instruct and Supervise First Cooks in preparation, cooking, garnishing and presentation of food
- Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays
- The Chef de Partie will be assist with the implementation of new menus as well as the production and standardization of those menus
- Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area
- Estimate food requirement and may estimate food and labour costs
- May Recruit and hire junior staff and apprentices
- Arrange for equipment purchases and repairs when necessary
- Ability to manage and complete all administration shift duties and reports
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety
- Monitoring portion and waste control to maintain profit margins
- Attend training courses and seminars as and when required
- Ensure that the production, preparation and presentation of food are of the highest quality at all times
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization. May requisition food and kitchen supplies
- Follow good preservation standards for the proper handling of all food products at the right temperature
- Flexible shifts hours will be required
- Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards
- Makes assessments as to production methods for menu items and communicates these recommendations to the Sous Chef
Employment Experience and Educational Requirements:
- Proven leadership skills with the ability to coach a team
- 3 to 5 years of cooking experience
- Completion of Secondary school required
- Formal education in Food and Beverage or Hospitality Management an asset
- Understand the basic structure of labour and cost controls and be able to adhere to those plans.
Benefits:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations including an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Health and Wellness benefits (some restrictions may apply)
- Kananaskis Park Pass
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now!
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106834/location/132551
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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Nordic Spa Registered Massage Therapist Kananaskis Nordic Spa
Kananaskis Village, Alberta Canada

Simple. Inclusive. Natural. Social
Reports to: RMT Supervisor
We are hiring for the role of Registered Massage Therapist.
Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity; our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Registered Massage Therapist is critical to delivering on this promise. You are responsible for providing our guests with therapeutic and personalized massage experiences that enhance their state of wellness and relaxation. You will be the champion of wellness using massage therapy as a true benefit for both one's mind and body. We commit to giving you the resources and support to be successful; achieving excellence is up to you.
Key Focuses
- Completes work processes and checklists in a manner that supports our Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicate, interact, and conduct themselves in alignment with the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contribute to a collaborative workplace the supports the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
- Complete thorough consultation with every guest to review relevant health information and understand their preferences and needs before beginning treatment.
- Provide massage treatments and bodywork individualized to each guest’s needs.
- Offer homecare recommendations and highlight additional spa services or retail products that may support the guest’s wellness.
- Maintain confidentiality of all guest information, at all times.
- Monitor and maintain their treatment room and spa environment, ensuring cleanliness, organization and readiness.
- Follow all health and safety policies and procedures, ensuring the safety of guests and colleagues. Immediately reporting any health or safety concerns.
- Demonstrate a commitment to continuous learning and professional development by staying current with massage techniques and industry best practices.
Experience/Passions/Education
- Graduate from an accredited School Of Massage Therapy
- Successful completion of a 2200 hour massage therapy program
- Registered and remain an active member in good standing with the Massage Therapist Association of Alberta (MTAA)
- Minimum one year of work experience as a Registered Massage Therapist
- Excellent verbal communication skills are essential
- Demonstrated passion for guest service, health, and wellness.
- Commitment to continuous learning, professional ethics, and exceptional guest care.
- In depth knowledge of anatomy, physiology, and a wide range of massage modalities.
Working Conditions:
This role supports a 365-day-a-year operation and therefore will require flexibility and availability to work a variety of shirts, including early mornings, evenings, weekends and holidays. This position involves long periods of standing and physical movement. Employees in this position will be required to work in both indepependent and team settings. This role operates in a dynamic, fast-paced spa environment with frequent collaboration across departments and interaction with guests and employees. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.
#P
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Nordic Spa Registered Massage Therapist - Part-TimeKananaskis Nordic Spa
Kananaskis Village, Alberta Canada

Simple. Inclusive. Natural. Social
Reports to: RMT Supervisor
We are hiring for the role of Part Time Registered Massage Therapist.
Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity; our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Part Time Registered Massage Therapist is critical to delivering on this promise. You are responsible for providing our guests with therapeutic and personalized massage experiences that enhance their state of wellness and relaxation. You will be the champion of wellness using massage therapy as a true benefit for both one's mind and body. We commit to giving you the resources and support to be successful; achieving excellence is up to you.
Key Focuses
- Completes work processes and checklists in a manner that supports our Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicate, interact, and conduct themselves in alignment with the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contribute to a collaborative workplace the supports the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
- Complete thorough consultation with every guest to review relevant health information and understand their preferences and needs before beginning treatment.
- Provide massage treatments and bodywork individualized to each guest’s needs.
- Offer homecare recommendations and highlight additional spa services or retail products that may support the guest’s wellness.
- Maintain confidentiality of all guest information, at all times.
- Monitor and maintain their treatment room and spa environment, ensuring cleanliness, organization and readiness.
- Follow all health and safety policies and procedures, ensuring the safety of guests and colleagues. Immediately reporting any health or safety concerns.
- Demonstrate a commitment to continuous learning and professional development by staying current with massage techniques and industry best practices.
Experience/Passions/Education
- Top wages in the industry
- Automatic gratuities on every massage
- Flexible hours and work weeks
- Resort-wide and travel discounts
- Commuter Allowance
- Discounts on Retail Products and Spa Services
- Graduate from an accredited School Of Massage Therapy
- Successful completion of a 2200 hour massage therapy program
- Registered and remain an active member in good standing with the Massage Therapist Association of Alberta (MTAA)
- Minimum one year of work experience as a Registered Massage Therapist
- Excellent verbal communication skills are essential
- Demonstrated passion for guest service, health, and wellness.
- Commitment to continuous learning, professional ethics, and exceptional guest care.
- In depth knowledge of anatomy, physiology, and a wide range of massage modalities.
Working Conditions:
This role supports a 365-day-a-year operation and therefore will require flexibility and availability to work a variety of shirts, including early mornings, evenings, weekends and holidays. This position involves long periods of standing and physical movement. Employees in this position will be required to work in both indepependent and team settings. This role operates in a dynamic, fast-paced spa environment with frequent collaboration across departments and interaction with guests and employees. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.
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Banquet ServerBanquets
Kananaskis Village, Alberta Canada

Banquet Server
Rate of Pay: $15.00 per hour + gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
We are looking for an excellent team player with 4-star characteristics and experience. As a server in our food and beverage departments, you are expected to exceed guest expectations and maximize food & beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service.
Job Duties:
- Offer great customer service by creating a warm and welcoming atmosphere for guests and responding to their requests in a courteous and friendly manner.
- Responsible for several types of meal services from buffet to plated style breakfast, lunch and dinners.
- Physical setup and teardown of event functions.
- Communicating with the culinary team and liaison with the audio-visual team.
- Perform other duties as requested by Management.
- Ensure guest satisfaction throughout the function.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service.
- Well organized during both slow and busy periods.
- High attention to detail with the ability to remain calm under pressure while working in a fast-paced environment.
- Have strong communication and excellent organizational skills.
- Must be able to work in a team environment, helping out in other departments when scheduled or needed.
- Ability to remain on their feet for extended periods of time and lift up to 30lbs.
- Excellent grooming and professional presentation.
- Have a valid ProServe certificate.
- Previous serving experience required.
Physical Demands:
- Requires prolonged standing and walking throughout the shift.
- Frequent lifting, carrying, and handling of banquet trays, tables, chairs, linen bundles, and service equipment (up to 50 lbs)
- Repetitive bending, reaching, twisting, and stooping during room setup, service, and teardown.
- Able to push and pull heavy carts, racks, and equipment over varying floor surfaces and distances.
- Ability to work at a fast pace during high-volume service while maintaining service standards and safety awareness.
- Physical endurance to complete long shifts, including consecutive events.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Restaurant ServerPomeroy Inn & Suites Olds Management
Olds, Alberta Canada
We are looking for a Server to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you!
Job Description
As a Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
- Welcomes guests entering the restaurant in a prompt and courteous manner.
- Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
- Maintains accuracy and attention to detail when taking guest orders and entering information into the POS system.
- Prepares itemized cheques and collects payments from tables.
- Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- ProServe certification is required.
- Bartending experience
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Housekeeping attendant ( Part Time)Pomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
- Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
- Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
- Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
- Understands and practices all emergency procedures for the hotel.
Experience/Passions/Education
- Previous experience in housekeeping or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Attention to detail and pride in a job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Breakfast AttendantPomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
We are looking for a Breakfast Attendant to join our team!
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!
Job Description
As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
- Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
- Welcomes guests entering the breakfast room in a prompt and courteous manner.
- Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
- Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
- Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.
Experience/Passions/Education
- Previous experience in a hotel position is an asset.
- Food Safe Certificate.
- Excellent Customer Service.
- Strong communication and interpersonal skills.
Working Conditions
This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Front Desk AttendantPomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
We are looking for a Front Desk Agent to join our team!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Answers phones and welcomes guests in a prompt and courteous manner.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education
- Previous experience in front desk or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Tech-savvy.
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Housekeeping AttendantPomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
- Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
- Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
- Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
- Understands and practices all emergency procedures for the hotel.
Experience/Passions/Education
- Previous experience in housekeeping or in a hotel is a must.
- Strong communication and interpersonal skills.
- Attention to detail and pride in a job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Housekeeping Attendant Pomeroy Inn & Suites Chetwynd
chetwynd, British Columbia Canada
We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
- Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
- Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
- Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
- Understands and practices all emergency procedures for the hotel.
Experience/Passions/Education
- Previous experience in housekeeping or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Attention to detail and pride in a job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Breakfast Attendant- Full TimePomeroy Inn & Suites Chetwynd
chetwynd, British Columbia Canada
We are looking for a Breakfast Attendant to join our team!
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!
Job Description
As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
- Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
- Welcomes guests entering the breakfast room in a prompt and courteous manner.
- Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
- Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
- Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.
Experience/Passions/Education
- Previous experience in a hotel position is an asset.
- Food Safe Certificate.
- Excellent Customer Service.
- Strong communication and interpersonal skills.
Working Conditions
This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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