We never get a second chance to make a great first impression. We are seeking individuals with the keen ability to anticipate the needs of our guests, who are driven to go above and beyond every day.
Our people understand that one member’s success is the success of the whole team. Regardless of the roles we play we are united by our core values: Family, Quality, Industry, Winning, and Honesty.
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Assistant ControllerThe Westin Calgary Airport
Calgary, Alberta Canada
We Are Looking for an Assistant Hotel Controller to Join Our Team! If you are a detail-oriented professional with a passion for numbers, leadership, and the hospitality industry, this job is perfect for you!
As an Assistant Hotel Controller, you will pay a key role in overseeing the financial health of our hotel, ensuring accuracy in reporting, compliance with regulations, and providing valuable insights to support operational and strategic decisions. This role involves managing financial statements, audits and cost control measures to maximize profitability while maintaining financial integrity. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Key Focuses
Financial Management & Reporting
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- Oversee daily financial operations including:
- Review of daily sales journals
- Review of Guest Ledger, City Ledger and Advance Deposits
- Review the Coding of invoices and submission for payment
- Prepare bank reconciliations
- Overseeing the timely billing of account receivable as well as collection efforts
- Oversee inventory management and finalizing the month-end inventories
- Responsible for approving credit applications for the Property
- Prepare all journal entries, adhering to stipulated closing deadlines and schedules
- Preparation of monthly P&L and balance sheet
- Reconcile and monitor balance sheet accounts monthly
- Assist with preparation of KPI reporting weekly such as cashflow
- Assist in the hiring, training, development, and motivation of accounting team
- Assist Corporate Controller with external auditors for annual audit/review engagements and any other reports or tasks as required
- Budget & Cost Control
- Develop and manage the annual budget in collaboration with department heads
- Assist with monthly forecast preparation to support nimble strategic decision-making
- Monitor revenue and expenses, identifying opportunities for cost savings
- Conduct variance analysis and provide recommendations for financial improvements
Experience/Passions/Education
- Strong knowledge of LightSpeed, Micros and Sage300
- Bachelor’s degree in Accounting, Finance or related field
- Ability to communicate effectively between all hotel departments
- Ability to work effectively within the designated timeline
- Minimum 3 years of accounting experience at a supervisory/managerial level
- Minimum 2 year of accounting/finance in hospitality
Amazing Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days (about 3 months) of continued full-time employment
- Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Pomeroy Stay Travel Program
- Food and Beverage discounts at the Botanicus Kitchen + Bar
Working Conditions
As a Hotel Controller, you will spend the majority of the time working business hours Monday to Friday. However, you may also experience long days and/or weekends to meet periodic upturns in business demands or meet deadlines during budgeting and audits. This position is set in a fast-paced environment, requiring strong multitasking skills, the ability to meet strict deadlines, and proficiency in multiple technology applications.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Night AuditorThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a Night Auditor to join our team!
Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!
Job Description
As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches.
- Completes daily auditing, balancing, and closing procedures accurately and efficiently.
Experience/Passions/Education
- Previous experience in front desk, night audit, or in a hotel is an asset.
- Advanced math and bookkeeping skills.
- Strong communication and interpersonal skills.
- Tech-savvy.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Banquet ServerThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a Banquet Server to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you!
Job Description
As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.
Key Focuses
- Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
- Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
- Serves food and beverages to guests promptly, courteously, and professionally.
- Assists in the assembly and breakdown of all banquet displays and decorations.
- Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
- Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- ProServe certification is required.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Restaurant Host/ Hostess The Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a Restaurant Host/ Hostess to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you!
Job Description
As a Restaurant Host/ Hostess, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.
Key Focuses
- Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
- Welcomes and seats guests entering the restaurant in a prompt and courteous manner.
- Creates and maintains the flow of guests into the restaurant to ensure our culinary team and servers can deliver exceptional service.
- Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
- Maintains accuracy and attention to detail when taking guest orders and entering information into the POS system.
- Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- ProServe certification is required.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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People and Culture ManagerThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a People and Culture Manager to join our team at the Westin Calgary Airport!
Are you a people-focused leader who thrives on building strong teams, creating positive workplace experiences, and driving culture forward? Then the People & Culture Manager role at the Westin Calgary Airport is the perfect opportunity for you!
Job Description
As the People & Culture Manager, you will play a pivotal role in aligning and enhancing people practices at the Westin Calgary Airport. Your primary focus will be on attracting, training, and retaining exceptional talent to ensure that high standards of service excellence and operational efficiency. You will work closely with the leadership teams to develop and implement strategic initiatives that promote a positive work environment, support employee growth, and foster a strong sense of community and belonging.
Key Focuses
Recruitment and Staffing
- Supports the recruitment process from job posting through to new hire onboarding and orientation.
- Assists with screening resumes, coordinating interviews, and facilitating hiring and onboarding activities in collaboration with managers.
- Maintains accurate reporting metrics to understand staffing trends.
- Develops and updates job descriptions and task lists as needed.
- Maintains Organization Charts as engineered by the Corporate team.
Employee Relations and Engagement
- Serves as a point of contact for employee inquiries and concerns.
- Facilitates conflict resolution and maintains a positive work environment.
- Implements employee engagement programs and initiatives.
Performance Management
- Supports the Performance Feedback process and ensures managers complete timely and effective feedback conversations.
- Provides support to managers in conducting performance reviews and managing employee performance.
Training and Development
- Owns the new employee onboarding experience.
- Identifies training needs and organizes training programs to enhance employee skills and knowledge.
- Monitors and evaluates the effectiveness of training initiatives.
Benefits and Compensation
- Assists with the employee benefits program & Health Insurance open enrollment and answers employee queries regarding benefits.
HR Compliance
- Ensures all HR practices comply with provincial and federal regulations. When in doubt, partners with Corporate People & Culture.
- Maintains up-to-date knowledge of HR laws and regulations.
- Manages and maintains employee records and documentation.
Health & Safety
- Supports the development and enforces health and safety policies in compliance with local regulations.
- Conducts regular safety audits and organizes health and safety training for employees.
Administration
- Responsible for coordinating and executing all administrative tasks related to People and Culture operations.
- Handles end-to-end People and Culture administration, documentation, and process coordination.
Our Ideal Candidate
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Bachelor's degree in Human Resources, Business Administration, or related field (or an equivalent of 2 years of proven)
- Proven experience in HR or people operations roles, preferably within the hospitality or wellness
- Strong understanding of HR functions and best
- Excellent communication and interpersonal
- Proficient in HRIS systems and Microsoft Office
- Ability to handle sensitive and confidential
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This includes a combination of office-based work, meetings with team members and leadership. Works closely with the General Manager. This is a fast-paced working environment with high levels of interaction with employees and other stakeholders. The People & Culture Manager will spend time multitasking competing priorities, effectively supporting employees, solving problems and fostering a culture of service excellence.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Director of Sales and MarketingThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a Director of Sales and Marketing to join our team!
Are you a strategic thinker with a passion for driving sales success? Join us as our Director of Sales and Marketing and lead our team to new heights.
Job Description
As the Director of Sales and Marketing, you are responsible for creating and executing sales strategies that support the overall strategic goals of the organization. The role requires resourcefulness and drive; a natural influencer that can lead a team of high performers. You will be the champion of managing the company’s proactive sales efforts by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Sales Leadership
- Leads, mentors, and motivates the sales team to drive performance and meet/exceed sales objectives.
- Develops positive, proactive, and disciplined communication programs across the organization.
- Builds working relationships that support the achievement of organizational goals.
- Conducts weekly Sales (Hunter) Meetings to ensure fiscal revenue targets are being actively pursued and that their people are held accountable for agreed sales activities and performance against personal and team goals.
Client Relationship Management
- Cultivates and maintains strong relationships with key clients, understanding their needs and ensuring satisfaction with services.
- Identifies opportunities for upselling and cross-selling to existing clients, maximizing revenue potential.
- Conducts and structures meetings in a timely manner with a focus on building long-term value-based client relationships.
Proposal Development & Strategic Planning
- Works closely with the sales team to create compelling proposals and presentations that showcase capabilities and address clients' specific needs.
- Leads the development of strategic plans for each key account, working with each member of their Sales Team to optimize account volumes in support of overall revenue targets.
Performance Metrics & Reporting
- Works collaboratively as a member of the Revenue Management Team in developing effective revenue strategies and sets aggressive goals that drive the property's financial performance.
- Forecasts business volumes on a 30/60/90 day and rolling 12-month basis.
- Works within budgeted parameters; further, when revenues vary from budget, there is a plan in place to adjust expenses to optimize flow-through rates down to Gross Operating Profit.
Our Ideal Candidate
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
- Proven experience 5+ years in a senior sales role within the corporate hospitality industry.
- Strong leadership skills with a track record of building and managing high-performing teams
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
The Director of Sales and Marketing may be exposed to long days and travel that, at times, may include weekends and holidays. This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders at Westin Calgary Airport, with the opportunity to work from home on specific days of the workweek.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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BartenderThe Westin Calgary Airport
Calgary, Alberta Canada
We are looking for a Lead Bartender to join our team!
Are you passionate about mixology, customer service, and have a flair for creating unforgettable experiences? This is the perfect job for you!
Job Description
As a Lead Bartender, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.
Key Focuses
- Partner with the Food & Beverage Manager to ensure the smooth and efficient operation of the bar and restaurant.
- Lead by example in delivering exceptional guest service, creating a welcoming and memorable bar experience.
- Prepare beverages and fulfill all bar orders for servers in a timely and consistent manner.
- Support the development and execution of creative, locally inspired, and seasonal cocktail menus.
- Oversee bar inventory, including monthly counts, tracking usage trends, and coordinating timely replenishment.
- Maintain a clean, organized, and fully stocked bar area, ensuring all health, safety, and hygiene standards are met.
- Accurately process cash and cashless transactions using the POS system.
- Support daily bar preparation, including crafting house-made syrups, garnishes, and other ingredients.
- Contribute to team success by assisting with training, coaching, and maintaining high service standards.
- Demonstrate strong attention to detail, accountability, and a proactive approach to daily operations.
Experience/Passions/Education
- Excellent customer service and communication skills.
- Ability to work in a fast-paced, high pressure environment without sacrificing quality.
- Minimum of two years of bartending experience in a hotel or upscale establishment is required.
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- Valid ProServe certification is required.
- Knowledge of local alcohol laws and regulations.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Housekeeping ManagerPomeroy Inn & Suites Grande Prairie
Clairmont, Alberta Canada
Achieving Excellence
As a Housekeeping Manager, you have the authority to exceed guest expectations through the mentorship of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Key Focuses
- Visible in operations throughout the day; supporting quality first impressions at the front desk, lobby, and guest entrance.
- Mentors and ensures that their team is creating “picture-perfect” guest experiences to ensure optimal first impressions.
- Develops and maintains positive working relationships and communication with all departments and team members, supports the hotel and each team within it to reach their goals.
- Manages all aspects of the Clean Team, including staff supervision, inventory control, and performance management.
- Conducts regular inspections to verify compliance with established procedures and quality guidelines.
- Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
- Creates schedules that meet peak demand periods while delivering budgeted labour costs. Manages expense lines within budgeted parameters.
- Provides commentary on the performance of their area(s) daily, weekly, monthly, quarterly, and annually.
- Supports recruitments; maintains a work environment and processes that attracts and retains quality employees.
- Executes assigned deliverables in a manner that requires little or no follow-up; both in terms of timeliness, scope, and quality.
- Ensures compliance with safety regulations and provides training on safety protocols and ensures staff follows proper handling and storage of cleaning chemicals and equipment.
- Uses problem-solving and interpersonal skills to solve guest issues and complaints effectively.
- Champions all emergency procedures for the hotel to protect the privacy and security of guests, themselves, and colleagues.
- Communicates, interacts, behaves, and empowers their team in supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Builds a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Minimum of 2–3 years of supervisory or leadership experience in housekeeping within a hospitality environment.
- Excellent listening, communication, and multi-tasking skills.
- Technically Proficient.
- Strong communication and interpersonal skills.
- Attention to detail and pride in a quality job done well.
- Experience with renovations is considered an asset.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Annual Performance Feedback Meetings with merit-based increase.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
- Recognition Program.
- Incentives - subject to change based on Company needs
- Cell Phone Allowance.
- Engaging Work Environment.
- Work Life Balance.
- Community & Event Access.
- Access to Golf Membership locally based on location.
- Quarterly bonuses - subject to change
Hourly Pay Range
Starting at $25.00 to $33.00 per hour
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Housekeeping AttendantPomeroy Hotel Fort McMurray
Fort McMurray, Alberta Canada
We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
- Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
- Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
- Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
- Understands and practices all emergency procedures for the hotel.
Experience/Passions/Education
- Previous experience in housekeeping or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Attention to detail and pride in a job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Casino Shift ManagerChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada

Casino Shift Manager
$52,000 - $65,000 / Year
Full-Time Opportunity
Our Benefits include:
Bonus Program after 90-days of employment
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Critical Illness, Medical, (for example: Prescription Drugs, Chiropractic, Massage). Some restrictions may apply
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino Team. Fort St. John is the largest urban centre in Northeast British Columbia, situated along the Alaska Highway, with a population of approximately 21,000. The community offers a diverse range of cultural, recreational, and outdoor experiences, along with a strong sense of regional connection and opportunity.
FSJ is a resource-based community supported by oil and gas, forestry, agriculture, and related industries. The city is known for its younger workforce demographic, comparatively affordable housing relative to many major BC centres, and short average commute times that contribute to an excellent quality of life.
In this role, you will oversee all areas of the gaming floor and provide operational support across departments as required. You will lead the day-to-day gaming operations and work closely with your team to deliver exceptional guest experiences while achieving operational and financial performance objectives.
Success in this role requires strong leadership, sound decision-making, professionalism, and a commitment to operational excellence. We are committed to providing the training, tools, support, and feedback necessary to help you succeed and grow within the organization.
Duties & Responsibilities:
- Serves as a dynamic and energetic leader, fostering teamwork, employee morale, motivation and open communication
- Continuously provides ideas to expand the business or develop new business and ensure casino team and guest retention
- Establish, adhere, and support all policies, procedures and guidelines of Chances Casino FSJ, BCLC, and IGCO
- Demonstrate leadership and a professional image to all guests, associates, local community representatives, vendors, competitors and governing agencies while maintaining company standards for quality assurance and asset protection
- Oversee all aspects of the Table Games Department
Skills, Knowledge, & Abilities Required:
- Strong communication skills
- Proven leadership abilities
- Proven to be detail-oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
- Strong ability to follow policies, procedures and practices
- Must enjoy entertaining and communicating with the public
Experience, Training, Certification, & Education:
- Minimum 3 years in a casino environment required (including Table Games). Supervisor level or higher is an asset.
- Proficient with MS Office
- Outstanding customer service & interpersonal skills
- To obtain an Independent Gaming Control Office (IGCO) license
- Must be able to work a flexible schedule, including holidays, weekends and evenings when needed
This position description is intended to describe the general nature and level of work being performed. Duties, responsibilities, and reporting relationships may be revised, assigned, or amended from time to time in response to operational requirements and organizational needs.
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Events ManagerPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for an Events Manager to join our team!
If you excel at building strong client relationships, thrive on detailed coordination, and are driven to deliver seamless, memorable events with exceptional responsiveness, this role is for you!
Achieving Excellence
The Event Manager serves as the primary point of contact and trusted representative for all clients planning events at the hotel. This role is responsible for ensuring prompt communication, detailed event coordination, accurate contract execution, and flawless event delivery. All inquiries must be responded to the same business day to uphold the hotel's commitment to exceptional service and responsiveness. The Event Manager plays a pivotal role in creating memorable experiences and driving client satisfaction and repeat business.
Key Focuses
- Creating long-term relationships with customers to ensure repeat business.
- Processing all details of the event from beginning to end, processing all the information pertaining to the booking and distributed to all appropriate departments.
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment.
- Achieving a target of 50% conversion ratio on all incoming inquiries.
- Conduit and Liaison working on behalf of the customer to ensure all needs are met by communicating to the operations team the details of the event and room block, also working with accounting to ensure all appropriate billing and credit details are accommodated.
- Provide market and client feedback to support pricing decisions.
- Negotiate with suppliers for the provision of materials and supplies.
- Acts and behaves in a manner that is aligned with the Organization’s Core Values and as team member realizes they are held to a high standard by all stakeholders. Takes on other job related tasks as assigned.
- Handle all inquiries, site tours, proposals, and contracts for events including weddings, corporate functions, social gatherings, and meetings.
- Lead internal pre-event briefings when needed to align hotel departments with client expectations.
- Prepare and distribute accurate Banquet Event Orders (BEOs) and ensure all internal departments are informed and aligned.
- Act as the face of the hotel for all event clients—providing a welcoming, professional, and detail-oriented experience.
- Attend the start of any social functions or meetings to meet with the convenor and ensure a smooth event.
- Resolve client complaints.
- Achieve group rooms and catering revenue targets as determined by the annual budget.
- Support preparation of budgets and monitor revenues.
- Attend and run all BEO meetings weekly or as needed and attend all required F&B meetings.
- Attend local events for Chamber of Commerce, Tourism Association or other trade shows that allow the opportunity to promote the hotel and its services.
Lives the Core Values
- Understands that their people are their customers and does not fail to keep promises. Personal communication, interactions, and behaviour support all five of the organization's core values.
- Deliverables are executed in a manner that requires little or no follow-up in terms of scope, timeliness and quality.
Experience/Passions/Education
- Post-Secondary education in a Hospitality/Tourism related field
- Minimum 3 years’ experience in hotel catering/sales, additional experience in the hospitality industry an asset.
- Food and beverage experience and proven ability to plan and execute events effectively with a strong sense of detail.
- Knowledge of current hospitality industry trends.
- Good sales skills with overall attention to detail and organization.
- Some experience on the convention/banquet floor is also an asset.
- Detail orientated and able to multi-task and handle multiple priorities effectively.
- Strong presentation and communication skills.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Eligible for gratuities.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Annual Performance Feedback Meetings with merit-based increase.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
- Food and Beverage Discounts at Pomeroy owned restaurants based on location.
- Recognition Program.
- Cell Phone Allowance.
- Engaging Work Environment.
- Work Life Balance.
- Community & Event Access.
- Access to Golf Membership locally based on location.
Salary Range
$63,000.00 to $72,000 per annum
Working Conditions
This position will be based in a fast-paced office environment. It will demand the ability to multitask and keep organized with the main focus being on incoming calls. Office hours will be Monday to Friday starting at 8am. Occasional weekends as required to meet business needs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Front Desk SupervisorPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Front Desk Supervisor to join our team!
If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!
Job Description
As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
- Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
- Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
- Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
- Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.
Experience/Passions/Education
- Previous experience in front desk or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Tech-savvy.
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Breakfast AttendantPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Breakfast Attendant to join our team!
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!
Job Description
As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
- Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
- Welcomes guests entering the breakfast room in a prompt and courteous manner.
- Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
- Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
- Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.
Experience/Passions/Education
- Previous experience in a hotel position is an asset.
- Food Safe Certificate.
- Excellent Customer Service.
- Proficient in English.
Working Conditions
This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Front Desk AgentPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Front Desk Agent to join our team!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
- Food and Beverage Discounts at Pomeroy owned restaurants based on location.
- Recognition Program.
- Engaging Work Environment.
- Work Life Balance.
- Community & Event Access.
- Access to Golf Membership locally based on location.
Key Focuses
- Provides friendly, attentive, and professional service to all guests and responds effectively to guest concerns and complaints.
- Maintains a clean, organized, and welcoming front desk, lobby, and guest entrance to ensure strong first impressions.
- Welcomes and registers guests, answers phones, issues room keys, and manages high call volumes and multiple guest requests in a fast-paced environment.
- Coordinates arrivals, departures, in-house activity, and VIP amenities while communicating effectively with other departments.
- Books, modifies, and cancels guest reservations by phone, in person, or online using hotel reservation and POS systems.
- Processes check-ins and check-outs, balances transactions, and accurately handles payments including room charges, cash, debit, credit, and checks.
- Maintains knowledge of room types, rate plans, promotions, and hotel and community amenities to support guest inquiries.
- Completes administrative tasks and required checklists independently while maintaining attention to detail and accuracy.
- Adheres to safety procedures and promptly reports hazards or incidents to the supervisor on duty.
- Demonstrates professionalism, integrity, and teamwork in alignment with Pomeroy Lodging’s Core Values of Quality, Honesty, and Family.
Experience/Passions/Education
- Post-Secondary education in hotel/hospitality management or events planning required
- Minimum 1 year of experience in a Front Desk Position or similar guest service role in the hotel industry preferred
- Opera PMS experience and knowledge of Lightspeed PMS is an asset
- Technically Proficient
Hourly Pay Range
Starting at $18.00 to $22.00 per hour
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting up to 30 lbs. and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Stewarding SupervisorStewarding
Kananaskis Village, Alberta Canada

Stewarding Supervisor
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located a 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
We are recruiting for a Stewarding Supervisor (NOC 62020). This position is full-time 30-40 hours per week, permanent with an hourly rate of $20.00 - $22.00. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for incentives or bonuses.
The Role:
We are looking for an excellent team player with strong organizational skills to join our stewarding team. Knowledge of hotel operations would be a great asset to the success of this individual. You have a strong internal drive to succeed and can work independently to manage your stewarding team. Our top candidate will have strong organizational skills along with the ability to manage multiple areas, delivering quick decisions while maintaining an efficient and safe workplace.
As the stewarding supervisor, you will use your leadership skills to ensure the success of each shift. You will be responsible for training new employees, focusing on the importance of stewarding’s supportive function to all of food & beverage, while ensuring safe and proper use of all chemicals. You will lead by example and make sure all tasks of the stewarding department are complete. This includes start-up & shut down of all machines, tidiness of all kitchens, and ensuring all plating function set-ups are complete. As a leader in the department, you will also responsible for controlling labour costs.
Job duties:
- Ensure policies of the Lodge are enforced, addressing them with stewarding management as necessary
- Monitor all attendants during shift ensuring dishes get cleaned and organized properly
- Ensure stewarding area is clean at all times especially tables, walls and machines
- Ensure all areas within Stewarding’s scope of service is organized for efficiency daily and aid in the completion of the quarterly inventory of glassware, china & silverware
- Ensure BEO function set-ups are done the morning or day before the function is to go out
- Monitor staffing levels to ensure adequate amount of staff available for each function
- Ensure china room and pail room is clean and tidy daily
- Ensure completion of all stewarding duties
- Aid in the completion of Stewarding Attendant Reviews, communicating the information to the stewarding management team for probationary reviews & annual reviews
- Other duties as assigned
Employment Experience and Educational Requirements:
- Excellent organizational skills
- Excellent interpersonal skills
- Self-motivated
- Previous stewarding and night cleaning experience
- Previous supervisory experience an asset
Amazing Perks
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Food and Beverage Host - ForteRestaurants
Kananaskis Village, Alberta Canada

Food & Beverage Host
Rate of Pay: $17.00 per hour + gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, clearing tables, setting tables, and replenishing buffet lines and service stations. You may also work in-room dining serving shifts, where you will be responsible to take food orders from guest rooms, prepare the room service tray, and deliver orders to our guest rooms and take payment.
Job Duties:
- Creates a warm and inviting first impression to guests of the Outlets as well as a farewell that is thankful and invites a return.
- Assigns sections to servers.
- Monitors and controls the flow of guests into the Outlets and each server’s section.
- Take dining reservations and maintain the integrity of the reservation book.
- Seats guests according to established standards and operating procedures including ensuring guest name usage.
- Maintains the entrance of the restaurant including host stand, and surrounding areas.
- Assists in preparing tables for new guests.
- Provide information about the restaurant, hotel and surrounding area to guests.
- Maintain a team focused, positive and productive relationship with all co-workers.
- All other duties as may be required from time to time to ensure a high level of service and operational excellence are achieved at all time.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service.
- Excellent grooming and professional presentation
- Well organized during both slow and busy periods.
- Demonstrated knowledge of food and beverage operations including dining reservations.
- Self-motivated. Excellent communication skills, fluency in English (other languages considered and asset).
Physical Demands:
- Requires continuous standing and walking throughout the shift within the restaurant and adjacent service areas.
- Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
- Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Switchboard AgentFront Office
Kananaskis Village, Alberta Canada

Switchboard Agent
Rate of Pay: Starting at $18/hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Switchboard Agent with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department.
In this highly visible role, the Switchboard Agent is responsible for answering phone calls in a professional manner and helping guest with any questions they might have. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery. The switchboard agent is responsible for the room assignment of hotel inventory, as well as, coordinating with the housekeeping department for arrivals and departures.
Job Duties:
- Answering internal & external phone calls in professional manner.
- Provide courteous, professional and attentive guest service at all times.
- Promote the Lodge and surrounding area and activities.
- Maintain a good working relationship with all departments.
- Establishing a personal rapport with the guest in order to learn about their needs and expectations.
- Actively seek feedback from guests, following up and taking action to exceed guest expectations, whether that is to wow the guest, or in service recovery.
- A personalized touch during all guest interactions to ensure they feel welcome and special.
- Must be able to work a variety of shifts as this a 24-hour operation.
- Strong and effective communication with all other departments, and strong teamwork required between all inter-related departments (Housekeeping, Sales, Reservations, Food and Beverage, etc.)
- In-depth knowledge of the Kananaskis Valley and surrounding area, to Share the Adventure and create the unrivalled Kananaskis guest experience.
- Room assignment and inventory management for all guests, including groups, tours and VIP guests.
- Good knowledge to handle cash/debit/credit transactions. Help guest with any billing inquires they have from their past or future stay.
Employment Experience and Educational Requirements:
- Previous experience working within a Front Office environment is an asset.
- Degree or Diploma in Hospitality or Hotel/Resort Management is preferred.
- Dynamic, enthusiastic individual who thrives under pressure and is able to perform multiple tasks simultaneously.
- Previously demonstrated commitment to exceeding guests' expectations at all times.
- Must be computer literate, with experience in Outlook, Excel, Opera and MS Cloud.
- Professional in presentation and demeanor.
- Self-motivated, excellent organizational skills and the proven ability to work well under pressure.
Physical Demands:
- Ability to maintain focus and concentration while managing multiple incoming calls and requests.
- Multitasking and working under pressure in a fast-paced environment.
- Visual demands include, extended screen time and reading detailed information accurately.
- Prolonged periods of sitting at a workstation throughout the shift.
- Frequent use of hands and fingers for operating a multi-line telephone system, keyboard, and computer,
- Able to work a variety of shifts, including mornings, evenings, weekends, and holidays.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
#P
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Village Maintenance AttendantEngineering
Kananaskis Village, Alberta Canada

Village Maintenance Attendant
Starting salary is $19.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The outdoor maintenance employees are the keepers of the outdoor spaces and impact the guest arrival experience. They are responsible for all the landscaping needs and snow removal, keeping areas clear and safe for guests to enjoy the outdoors of the property, in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, and guest satisfaction, all while acknowledging guests with a smile and an “I can make it happen attitude”.
Job Duties:
- The right candidate needs to have expertise in multiple types of equipment operations, snow removal, lawn care and related functions
- Ability to do general maintenance on areas that require painting, and minor repairs.
- You must have basic construction skills, be organized, and effectively communicate with others with a positive attitude.
- We are looking for craftsmen (and women!) to join our team in maintaining our beautiful property.
Employment Experience and Educational Requirements:
- Snow removal, lawn care and machine operations, painting and upkeep projects.
- Good mechanical knowledge of outdoor equipment: snowplow operations, snowblower
- Small engine operations and maintenance is a plus.
- You must have a valid driver’s license.
- Must be able to work mornings and afternoon be comfortable working in extreme weather conditions, and be able to lift 30lb icemelt.
Physical Demands:
- Ability to safely lift, carry, push, and pull materials, tools, equipment, and supplies, with loads up to approximately 50 lbs. independently and heavier items with assistance.
- Regular bending, kneeling, crouching, reaching, digging, raking, and shoveling while performing grounds maintenance duties.
- Repetitive movements involving the hands, arms, shoulders, and back during maintenance, repairs, and groundskeeping tasks.
- Operation of groundskeeping and maintenance equipment, including mowers, trimmers, blowers, snow removal equipment, and hand tools.
- Ability to work outdoors for prolonged periods in varying weather conditions, including sun, rain, wind, snow, and fluctuating temperatures.
- Physical stamina to complete assigned tasks efficiently across a large resort setting while adhering to safety standards and operational expectations.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass*
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Executive Lounge Attendant - Black Diamond ClubFront Office
Kananaskis Village, Alberta Canada

Executive Lounge Attendant - Black Diamond Club
Rate of Pay: $18.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As an Attendant at our Black Diamond Club in the Rooms Division, you will play a key role in providing the highest quality of service to our guests by working alongside and supporting all Black Diamond service team. The primary responsibilities are interacting with guests, taking orders, serving food and drinks to guests, presenting bills in a timely fashion, dealing with guest allergies, keeping a clean workplace, and making sure our guests have elevated and positive experiences. Your role will also include greeting and seating guests, running food and drinks, glassware replenishment and polishing, clearing tables, setting tables, taking payments, and replenishing service stations. You will also be stocking, doing some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Black Diamond Manager.
Job Duties:
- Provide outstanding guest service by anticipating needs, addressing them promptly, and ensuring a welcoming and positive experience.
- Adhere to daily checklist and duties assigned
- Provide support in all areas of the dining experience, including but not limited to delivering food, maintaining tables, and assisting with beverage service.
- Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
- Ensure service stations are properly equipped and set up before operations.
- Maintain comprehensive knowledge of menu items, including ingredients, garnishes, preparation methods, and offerings across all food and beverage venues on the property.
- Actively engage in monthly departmental sales promotions.
- Manage time effectively to complete all assigned side work based on shift demands.
- Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
- Assists with stewarding and dishwashing tasks to support smooth kitchen operations, as needed.
- Adhere to all relevant health department rules/regulations and all customer service guidelines
- All other duties as assigned.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service.
- Excellent grooming and professional presentation.
- Well organized during both slow and busy periods.
- Demonstrated knowledge of food and beverage operations including dining reservations.
- Top candidates possess excellent communication and organizational skills, fluency in English (other languages considered and asset).
- Self-motivated and are able to produce accurate work and provide exceptional guest service.
- Must have a valid Alberta ProServe certificate and have experience in a similar role.
Physical Demands:
- Requires continuous standing and walking throughout the shift within the hotel lounge and adjacent service areas
- Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
- Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Nordic Spa AttendantKananaskis Nordic Spa
Kananaskis Village, Alberta Canada

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Attendant.
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an experience in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Nordic Spa Attendant is essential in delivering on our promise to provide exceptional guest experiences. In your role, you consistently exceed expectations by creating “picture perfect” moments for every guest. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Key Focuses
- Monitor and maintain the physical environment, always ensuring cleanliness and organization
- Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
- Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
- Ensures locker rooms are consistently spotless and fully stocked at all times throughout shift; with a focus on turning lockers over efficiently and as quickly as possible
- Conducts scheduled walk throughs to maintain cleanliness of pool deck, relaxation spaces and fire pit walk through to ensure cleanliness and standards are always maintained; Completes deep cleaning tasks as assigned
- Refills and restocks guest amenities and laundry items in a timely manner
- Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers
- Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
- Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal
- Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance
- Other duties as assigned
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- Previous Spa or Hospitality experience preferred
- First Aid Certificates (including CPR) preferred
- Excellent guest service, communication, and organizational skills
- Able to lift, move, and handle cleaning chemicals responsibly
- Passion for people and wellness
- Ability to focus on attention to detail, always remaining professional and courteous
- Must be highly self-motivated
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
Working Conditions
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will require you to work a variety of shifts including early mornings, late evenings, weekends and holidays and may involve extended hours during periods of high business demand. A significant portion of the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30°C to +30°C. The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps. The employee must be able to lift up to 30 lbs as required.
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Group Reservation CoordinatorSales
Kananaskis Village, Alberta Canada

Groups Reservation Coordinator
Rate of Pay: $22.00 per hour
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Groups Reservation Coordinator is responsible for handling group reservations, ensuring a smooth and efficient booking process for all group inquiries. This role involves managing communications with group clients, coordinating with various departments within the organization. The Groups Reservation Coordinator serves as the primary contact for group reservations, providing exceptional customer service, accurate record-keeping, and effective communication to meet the needs of clients and the business.
Job Duties:
- Build group blocks in Property Management Systems.
- Action group reservation inquiries via email.
- Update and manage the group reservations, ensuring all details (rooming lists, billing, comments, special requests are recorded accurately.
- Collaborate with other departments such as Sales & Events, Front Desk, Accounting to ensure the smooth execution of group bookings.
- Serve as the main point of contact for all group bookings, maintaining excellent customer service.
- Provide timely and accurate responses to client queries, requests, changes to the reservation.
- Maintain accurate and up-to-date group reservation records, contracts, and communications.
- Prepare reports for management on group reservation trends, occupancy levels from group bookings.
*This role is hybrid between our Calgary Corporate Office and Pomeroy Kananaskis Mountain Lodge.
Employment Experience and Educational Requirements:
- High school diploma or equivalent required. A degree in Hospitality Management, Business Administration, or a related field is a plus.
- Minimum 1-2 years of experience in reservations, hotel bookings, or a related role within the hospitality industry.
- Knowledge of Opera, Chorum Cloud, Marriott Systems, Marsha, CI/TY, is an asset.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Problem-solving abilities and attention to detail.
- Ability to multitask and handle a high-volume workload.
- Customer-focused with a service-oriented attitude.
Physical Demands:
- Primarily sedentary type work with the ability to remain seated for extended periods.
- Frequent use of computer, keyboard, mouse and other office equipment requiring hand and finger dexterity to complete tasks.
- Ability to view a computer screen for prolonged periods.
- Occasional lifting of office items such as file boxes typically between 10 – 20lbs.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Nordic Spa Housekeeping Supervisor Kananaskis Nordic Spa
Kananaskis Village, Alberta Canada

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Housekeeping Supervisor.
Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are designed to be as individual as each of our guests. Rather than an experience in structure and conformity, our guests will feel that our spa is a space that is thoughtfully restful and physically comfortable. Your role as Nordic Spa Housekeeping Supervisor plays a vital role in delivering on this promise. You will lead and support the Spa Attendant Team in providing exceptional quality, cleanliness, and safety across all Nordic Spa facilities. Your leadership and commitment to wellness will inspire your team to provide outstanding service while maintaining that the facility remains picture perfect. We commit to giving you the training and resources to be successful; achieving excellence is up to you.
Key Focuses
- Direct and lead the day-to-day operations of the housekeeping team, ensuring daily tasks are assigned, priorities communicated and standards are consistently met.
- Demonstrate pride in your work by leading by example and fostering a positive, engaged, and collaborative team culture that reflects Nordic Spa values.
- Work closely with Nordic Spa Housekeeping Manager to support departmental goals, operational excellence, guest satisfaction and overall success.
- Identify training and development opportunities and provide ongoing support to ensure team members maintain quality, technical, and safety standards.
- Demonstrate accountability and ownership by completing assigned responsibilities accurately and on time with minimal follow-up required.
- Maintain understanding of company policies, standards, and safety requirements, and support team adherence.
- Support inventory and supply management by monitoring stock levels and communicating replenishment needs to ensure uninterrupted operations. (if applicable to the role)
- Promote a safe work environment by following and upholding health and safety practices and procedures.
- Exercise sound judgment, adaptability, and effective prioritization in a fast-paced environment.
- Ensure all areas of the facility remain clean, well-maintained, and fully stocked through regular walk-throughs, proactively identifying areas of focus and maintenance concerns.
- Support the staff on shift including break coverage, monitoring attendance, and communicating operational staffing requirements.
- Provide day-to-day support and leadership to Housekeeping team members, to ensure Nordic Spa standards and expectations are consistently met.
- Respond to operational, guest and team incidents during your shift by promptly addressing concerns, resolving issues where appropriate, and escalating matters as necessary.
- Other duties as assigned.
- Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education
- One year of leadership experience within the hospitality, spa or housekeeping industry is preferred
- Previous housekeeping experience is an preferred
- Excellent guest service, communication, and organizational skills
- Passion for wellness and providing exceptional guest experiences
- Strong attention to detail with the ability to always remain professional and courteous
- Dynamic and enthusiastic individual who thrives under pressure and excels in a fast-paced environment while managing multiple priorities and responsibilities
- Detail-oriented leader who can identify training opportunities, performance gaps and areas for continued team development
- Demonstrates professionalism, leads by example, turns challenges into positive outcomes, and embodies our Core Values
- Health and safety conscious, with a commitment to maintaining a safe work environment
- First Aid and CPR certification is considered an asset
Working Conditions
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will require you to work a variety of shifts including early mornings, late evenings, weekends and holidays and may involve extended hours during periods of high business demand. A significant portion of the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30°C to +30°C. The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps. The employee must be able to lift up to 30 lbs as required.
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Bartender - BlacktailRestaurants
Kananaskis Village, Alberta Canada

Bartender
Rate of Pay: $15/Hour + Gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
We are looking for an excellent team player with 4* characteristics and experience. As a bartender in our food and beverage outlets, you are expected to exceed guest expectations and maximize food and beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service.
Job duties:
Reporting to the Restaurant Leadership Team, the primary responsibilities are:
- Greeting and providing exceptional guest service to our guests at the bar while creating an amazing guest experience.
- Fulfilling all servers’ bar orders
- Maintain a clean and organized bar area, including regular cleaning of glassware, bar tools, and surfaces to meet hygiene and safety standards.
- Monitor and manage bar inventory, restock supplies, keep track of popular drinks and plan for inventory replenishment.
- Handle cash and non-cash transactions accurately and process payments on the POS system.
- You will be tasked to occasionally serve tables, run food in your outlet and assist in the overall success of our two outlets.
- Detail-oriented, customer-focused, and always follow through with all tasks with a strong drive to succeed!
- Take part in daily Bar-Prep, assisting in crafting our house made syrups and garnishes.
Physical Demands:
- Required to stand and walk for extended periods throughout the shift.
- Able to reach, bend, and crouching to access supplies, glassware, and bar equipment.
- Lift, carry, and move items such as cases of liquor, kegs, ice buckets, glass racks, and bar supplies up to 25 lbs.
- Ability to work in a fast-paced environment with continuous movement during peak service periods.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Employment Experience and Educational Requirements:
- Minimum of two years of bartending experience in an upscale establishment
- Have a valid ProServe certification
- Knowledge of local alcohol laws and regulations.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced, high-pressure environment without sacrificing quality.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Gratuities: Earn additional income through gratuities from satisfied guests
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Park Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Maintenance SupervisorEngineering
Kananaskis Village, Alberta Canada

Maintenance Supervisor
Rate of Pay: Hourly
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Engineering Department’s employees are the keepers of maintaining the hotel. You are responsible for repairing and maintaining the hotel’s physical structure in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, guest satisfaction, safety and of course acknowledging guests with a smile and an “I can make it happen attitude”.
We are seeking a Maintenance Supervisor with building maintenance experience and a solid understanding of HVAC, plumbing, electrical systems, and general repairs, along with proven leadership, communication, and organizational skills.
Job Duties:
Reporting to the Maintenance Manager, the primary responsibilities are:
- Assist in the day-to-day operation and maintenance of the buildings, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
- Supervise and direct maintenance employees within the engineering division who support daily building operations and maintenance activities.
- Support the implementation and ongoing execution of a comprehensive preventative maintenance program.
- Maintain accurate and up-to-date documentation and records of all equipment and systems.
- Ensure assigned tasks are completed efficiently, safely, and to the highest quality standards in a fast-paced hotel environment.
- Assist in maintaining buildings to the highest standards through proper use of approved, qualified, and quality-oriented suppliers and contractors.
- Identify maintenance priorities and communicate operational needs and improvement opportunities to the Maintenance Manager.
- Support the recruitment, onboarding, training, and development of maintenance team members.
- Assist with scheduling, timekeeping, daily labor tracking, purchase orders, and operational reporting as required.
- Ensure compliance with disciplinary procedures and documentation in accordance with Standard and Local Operating Procedures (SOPs and LSOPs), in coordination with the Maintenance Manager.
- Act as a point of contact for maintenance operations during assigned shifts and provide leadership coverage as required.
- Be available for on-call support as scheduled or directed by the Maintenance Manager.
- Assist with preventative maintenance planning, service contract monitoring, and coordination of vendor work.
- Maintain a hands-on, lead-by-example approach, actively participating in daily maintenance tasks and special projects as required.
Employment Experience and Educational Requirements:
- 1–2 years of experience working in building maintenance or engineering, with some experience leading or assisting others.
- Basic knowledge of building systems such as HVAC, plumbing, electrical, and general repairs.
- Post-secondary education or trade training is an asset but not required.
- Power Engineer certification (4th or 5th Class) is an asset but not mandatory.
- Some experience or understanding of preventative maintenance, workplace safety, and fire and life safety systems.
- Good communication and people skills, with the ability to work well with a team.
- Must be reliable, organized, and able to take direction from the Maintenance Manager.
- Willingness to learn, train, and help develop other team members.
- Basic computer skills (email, work orders, simple reports).
Physical Demands:
- Ability to stand and walk for prolonged periods throughout the property, including guest areas, mechanical rooms, outdoor areas, and service corridors.
- Occasional climbing of stairs, ladders, or step stools to access equipment, fixtures, or storage areas.
- Frequent lifting, carrying, pushing, and pulling of tools, equipment, and supplies.
- Ability to safely lift and carry items up to 50 lbs (23 kg).
- Regular bending, stooping, kneeling, crouching, and reaching, including overhead reaching.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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Director of Front OfficeFront Office
Kananaskis Village, Alberta Canada

Director of Front Office
Rate of Pay: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge, Autograph Collection by Marriott; located 60 minutes from west of Calgary International Airport. Start a new Adventure while working for an Autograph Collection by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As Director of Front Office, you will have oversight of our Front Desk, Bell Team, Switchboard, Concierge and Inhouse Reservations. This role reports to the Director of Rooms and is accountable for the people, quality and financial results of the Front Office Department. Delivering positive results with our Guest Services scores is paramount to the success of this position. The Director of Front Office position is considered a Department Head position within the hotel with a strong background in managing leaders, and several departments are required to be successful in this role. We commit to giving you the authority and resources required to be successful; achieving excellence is up to you.
Job Duties:
- Oversee daily Front Office operations, including room assignments, billing accuracy, cashier balancing, credit compliance, and direct billing processes. Ensure Standard Operating Procedures (SOPs) are current, team members are trained, and standards are consistently executed. Act as Manager on Duty during peak periods or in the absence of senior leadership.
- Demonstrate a strong understanding of operational demands across all Front Office departments by proactively planning labor schedules based on occupancy, group activity, business trends, and guest flow, ensuring the operation is consistently prepared to meet service expectations and changing business needs.
- Support upselling initiatives throughout the guest journey, ensuring team members are trained to identify opportunities that enhance the guest experience, drive incremental revenue, and support Marriott Bonvoy loyalty objectives.
- Maintain a visible presence throughout the operation, delivering exceptional first impressions, supporting revenue optimization, ensuring picture-perfect presentation of guest and back-of-house areas, and addressing operational shortfalls through clearly communicated expectations, real-time coaching, and accountability.
- Lead, mentor, and develop the Front Office leadership team by providing coaching, feedback, resources, and clear performance expectations while fostering a culture of continuous learning, engagement, empowerment, and accountability.
- Drive efficient recruitment, onboarding, training, retention, succession planning, and consistent execution of service standards, creating an environment that attracts top talent and supports long-term career development within Pomeroy Lodging.
- Build strong cross-functional relationships and maintain effective communication with all hotel departments to ensure seamless operations, alignment on Front Office priorities, and exceptional guest service through collaborative problem-solving.
- Assist in the preparation, execution, and ongoing management of annual budgets, capital expenditures, labor forecasts, and operating expenses while driving productivity and achieving financial performance goals.
- Promote a safe and healthy work environment by leading by example, reporting hazards, maintaining safety standards, and ensuring all team members understand and follow emergency procedures and crisis management protocols.
- Represent the Front Office department in hotel-wide meetings, committees, and special projects, ensuring assigned initiatives are completed accurately, on time, and in alignment with the organization's core values and operational priorities.
- Thrive in a fast-paced environment with a high level of interaction with guests, employees, and stakeholders, effectively managing competing priorities, resolving guest and employee concerns, and leading a culture of service excellence
Employment Experience and Educational Requirements:
- Post-secondary degree or diploma in Hospitality Management, Business Administration, or a related field is considered an asset.
- Excellent verbal and written communication skills.
- Minimum of 3 years of management experience in Front Office operations within the hospitality industry.
- Comfortable with technology and open to new learning.
- Strong background in Front Office Operations including Front desk, Concierge, and Guest services.
- Previous experience in premium, luxury, or full-service hospitality is preferred.
- Strong Opera Knowledge preferred.
- Proven track record in building and developing leaders & teams.
Physical Demands:
- Required to stand and walk for extended periods throughout the shift.
- Frequent use of computer, keyboard, mouse and other office equipment requiring hand and finger dexterity to complete tasks.
- Ability to view a computer screen for prolonged periods.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Eligible for three (3) weeks of paid vacation annually.
- Food and Beverage discounts at ALL 6 of our dining outlets.
- Growth and development opportunities, both personal and professional.
- Onsite staff accommodations including an employee gym.
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore.
- Health and Wellness benefits (some restrictions may apply).
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Executive Sous Chef Kitchen
Kananaskis Village, Alberta Canada

Executive Sous Chef
Salary + Competitive bonus incentive program
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
The Opportunity:
Set in one of Canada’s most breathtaking mountain destinations, Pomeroy Kananaskis Mountain Lodge is a premier four-diamond resort delivering elevated culinary experiences across multiple restaurants, luxury guest offerings, and a dynamic banquet and conference operation.
We are seeking an experienced and passionate Executive Sous Chef to join our culinary leadership team. Reporting directly to the Executive Chef, this role plays a critical leadership function across a complex, high-volume resort operation.
You will be responsible for creating and executing a memorable dining experience for all guests of the resort while ensuring strong financial performance, consistent execution, and high-performing teams.
The Role:
As Executive Sous Chef, you are responsible for leading culinary operations across six food and beverage outlets, large-scale banquet and conference facilities, employee dining, and seasonal resort programming.
Success in this leadership role requires:
- A strong commitment to building, training, mentoring, and coaching a high-performing culinary team, while maintaining a visible, hands-on leadership presence in all kitchen operations
- Elevating the guest experience through consistent execution, creativity, and attention to detail
- Driving profitability through disciplined management of food cost, labor cost, and operational efficiency
- Strong culinary expertise in menu creation, seasonal programming, and recipe standardization
- The ability to consistently meet or exceed revenue targets, food cost objectives, and guest satisfaction scores
- Coordinating, supervising, and assisting in the preparation, cooking, and execution of all meal periods across all outlets based on business levels and demand
- Understanding all kitchen roles in order to effectively support and perform duties in their absence when required
- Working knowledge of culinary systems including ordering, inventory management, scheduling, and payroll systems
- Experience working with local farms, producers, and sustainable sourcing practices considered a strong asset
- Strong organizational and communication skills to ensure seamless multi-outlet execution
- Champion a positive and inclusive culinary culture by fostering employee engagement, accountability, recognition, professional development, and succession planning, while creating an environment where team members feel valued, supported, and empowered to grow their careers.
- Lead by example in building a high-performance culture that prioritizes teamwork, communication, continuous improvement, and exceptional service standards across all culinary operations.
About the Operation:
The Executive Sous Chef will provide leadership across:
- Six unique food & beverage outlets (casual, upscale, lounge, and grab-and-go concepts)
- High-volume banquet and conference facilities
- Weddings, galas, and social event catering
- Luxury Black Diamond Club culinary offerings
- Employee dining operations
- In-room dining and resort-wide service support
- Seasonal outdoor culinary activations and pop-up experiences
This dynamic resort operates year-round, serving leisure guests, corporate groups, conferences, weddings, and destination events.
Key Responsibilities:
- Lead daily culinary operations across all outlets, banquet functions, and resort food service programs
- Ensure consistent execution of recipes, presentation, portioning, and quality standards across all kitchens
- Maintain a visible, hands-on leadership presence across all culinary operations
- Support menu development, seasonal programming, and culinary innovation with the Executive Chef
- Recruit, train, mentor, and develop culinary team members at all levels
- Build a culture of accountability, teamwork, respect, and continuous improvement
- Oversee execution of weddings, conferences, galas, and large-scale banquet events
- Partner with Sales and Conference Services to ensure seamless event delivery and guest satisfaction
- Manage labor efficiency, scheduling, productivity, and operational flow across outlets
- Support food cost control, inventory management, purchasing standards, and waste reduction initiatives
- Participate in budgeting, forecasting, and monthly financial performance reviews
- Ensure compliance with HACCP, sanitation, safety standards, and Marriott brand requirements
- Conduct regular kitchen inspections and implement corrective actions where required
- Collaborate with front-of-house, stewarding, and leadership teams to enhance overall guest experience
- Ensure proper training and understanding of all kitchen roles to support operational coverage when needed
- Utilize and support culinary systems including ordering, scheduling, payroll, and inventory tools
- Support sourcing initiatives, including relationships with local farms and producers where applicable
Qualifications:
Required
- Minimum 5+ years progressive culinary leadership experience in hotels, resorts, or high-volume operations
- Previous experience as Executive Sous Chef or Senior Sous Chef
- Strong multi-outlet and banquet production experience
- Proven leadership of large culinary teams
- Strong financial acumen (food cost, labor cost, inventory control)
- Excellent communication, organizational, and leadership skills
- Experience with culinary systems (ordering, scheduling, payroll, inventory tools)
Preferred
- Red Seal Certification
- Culinary Degree or Diploma
- Marriott or luxury resort experience
- Experience managing $10M+ annual food revenue operations
- Knowledge of Alberta/local sourcing and seasonal cuisine
- Experience in remote or resort environments
Physical Demands:
- Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
- Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
- Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
- Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Marriott Destinations membership with discounted global hotel rates and F&B discounts
- Discounts across all on-site dining outlets
- One meal per day in our employee cafeteria (taxable benefit)
- Activities Committee perks (ski/snowboard passes, yoga, golf, skydiving, and more)
- Shuttle access to Calgary, Cochrane & Canmore
- 5 personal days per year after 90 days of full-time employment
- 15 days annual leave per year
- Strong growth and development opportunities within Marriott & Pomeroy Lodging
- Comprehensive health & wellness benefits (some restrictions may apply)
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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First CookKitchen
Kananaskis Village, Alberta Canada

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: FIRST COOK (NOC 63200)
We are recruiting for 6 First Cooks. The First Cook position is full-time 30-40 hours per week, permanent with an hourly rate range of $20.60 - $22.70. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for property-level incentives and bonus programs.
Job duties:
- Prepare and cook complete meals, individual dishes and foods.
- Plan and direct food preparation and cooking activities in a restaurant establishment.
- Maintain inventory and records of food, supplies and equipment.
- Supervise activities of 2nd and 3rd
- May create new recipes with assistance of Chef de Partie.
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
- Monitoring portion and waste control to maintain profit margins.
- Ensure that the production, preparation and presentation of food are of the highest quality at all times.
- Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
- Follow good preservation standards for the proper handling of all food products at the right temperature.
- Flexible shift hours will be required.
Employment Experience and Educational Requirements:
- 1-2 years of commercial cooking experience.
Physical Demands:
- Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
- Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
- Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
- Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
- Manual handling of heavy cookware, including full stock pots, sheet pans, and hotel pans.
- Exposure to temperature fluctuations (hot cooking line, walk-in coolers, freezers)
- Ability to maintain focus and physical stamina during high-volume production and time-sensitive service periods
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
#P
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Second CookKitchen
Kananaskis Village, Alberta Canada

Second Cook
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: SECOND COOK (NOC 63200)
We are recruiting for (2) Second Cook positions. The positions are full-time 30-40 hours per week, permanent with an hourly rate range of $18.00 - $19.90. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for property-level incentives and bonus programs.
Job duties:
- Prepare and serve food in one of our many sections of the kitchen, including a la carte and banquets
- Operate individual station within the kitchen, under the supervision of first cooks, and/or CDP
- Report to the kitchen CDP and First Cooks
- Work according to menu specifications
- Control food waste in your section
- Follow and ensure compliance with safe food handling policies, including personal hygiene procedures
- Report maintenance needs, accidents, injuries, and unsafe work conditions to leadership
- Protecting company assets and ensure uniform and personal appearance are clean and professional
- Supporting our employee culture, speak with others using clear and professional language, listening and responding appropriately to the concerns of other employees
- Develop and maintain positive working relationships with other departments
- Support your team to reach common goals, ensuring adherence to quality expectations and standards.
Employment Experience and Educational Requirements:
- Minimum 1 year of commercial cooking experience.
Physical Demands:
- Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
- Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
- Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
- Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
- Manual handling of heavy cookware, including full stock pots, sheet pans, and hotel pans.
- Exposure to temperature fluctuations (hot cooking line, walk-in coolers, freezers)
- Ability to maintain focus and physical stamina during high-volume production and time-sensitive service periods
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
#P
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General Maintenance AttendantEngineering
Kananaskis Village, Alberta Canada

General Maintenance Attendant
Rate of Pay: $19.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Engineering Department’s employees are the keepers of maintaining the hotel. You are responsible for repairing and maintaining the hotel’s physical structure in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, guest satisfaction, safety and of course acknowledging guests with a smile and an “I can make it happen attitude”.
As a Maintenance Attendant, the right candidate needs to have expertise in multiple types of Home/Hotel repair, maintenance and remodeling. You must have basic construction skills, be organized, and effectively communicate with others with a positive attitude. We are looking for craftsmen (and women!) to join our team.
Job Duties:
- Respond to guest room calls
- Minor drywall repairs/painting
- Changing light bulbs
- Minor Plumbing and Repairs
- Minor electrical repairs
- Troubleshooting TV issues
- Troubleshooting guest door lock issues
- Routine rounds of mechanical rooms and equipment
- Other duties as required.
Employment Experience and Educational Requirements:
You will be considered for this role if you have all of the following experience:
- General carpentry (rough and finish)
- Painting interior and exterior, drywall repair (patching and caulking)
- Minor plumbing and minor electrical knowledge
- Flooring repair and installation, handyman, general home repairs and maintenance work
- Strong attention to detail
Physical Demands:
- Ability to stand and walk for prolonged periods throughout the property, including guest areas, mechanical rooms, outdoor areas, and service corridors.
- Occasional climbing of stairs, ladders, or step stools to access equipment, fixtures, or storage areas.
- Frequent lifting, carrying, pushing, and pulling of tools, equipment, and supplies.
- Ability to safely lift and carry items up to 50 lbs (23 kg).
- Regular bending, stooping, kneeling, crouching, and reaching, including overhead reaching.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Chef de PartieKitchen
Kananaskis Village, Alberta Canada

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: CHEF DE PARTIE
We are recruiting for 6 Chefs de Partie (NOC 62200). This position is full-time 30-40 hours per week, permanent with an hourly rate of $25.40 - $28.00. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for property-level incentives and bonus programs.
Job duties:
- Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit
- Training of individuals on job duties and sanitation and safety procedures
- Instruct and Supervise First Cooks in preparation, cooking, garnishing and presentation of food
- Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays
- The Chef de Partie will be assist with the implementation of new menus as well as the production and standardization of those menus
- Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area
- Estimate food requirement and may estimate food and labour costs
- May Recruit and hire junior staff and apprentices
- Arrange for equipment purchases and repairs when necessary
- Ability to manage and complete all administration shift duties and reports
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety
- Monitoring portion and waste control to maintain profit margins
- Attend training courses and seminars as and when required
- Ensure that the production, preparation and presentation of food are of the highest quality at all times
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization. May requisition food and kitchen supplies
- Follow good preservation standards for the proper handling of all food products at the right temperature
- Flexible shifts hours will be required
- Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards
- Makes assessments as to production methods for menu items and communicates these recommendations to the Sous Chef
Employment Experience and Educational Requirements:
- Proven leadership skills with the ability to coach a team
- 3 to 5 years of cooking experience
- Completion of Secondary school required
- Formal education in Food and Beverage or Hospitality Management an asset
- Understand the basic structure of labour and cost controls and be able to adhere to those plans.
Benefits:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations including an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Health and Wellness benefits (some restrictions may apply)
- Kananaskis Park Pass
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106834/location/132551
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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DishwasherStewarding
Kananaskis Village, Alberta Canada

Dishwasher
Rate of pay: $17.50 per hour
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: DISHWASHER
The position is full-time 30-40 hours per week, permanent with an hourly rate of $17.50. Overtime may be necessary as required paid at time and half. The position may work night shift; there is a shift premium when scheduled to work night shifts as a Night Cleaner.
Job duties:
- Wash chinaware and glassware in the dishwasher
- Sort and wash all cutlery
- Proper storing of all cutlery and china in appropriate places
- Proper use and storage of chemicals
- Keep area clean at all times – e.g., sweep and mop as needed
- Ensure handling of tableware is safe to reduce breakage
- Wash all pots and properly store them
- Report all safety hazards and reduce accidents
- Setting up event function requests – e.g., plate orders, chaffing dishes
- Maintain strong interdepartmental communication with kitchen and service teams
- Other duties as assigned
Employment Experience and Educational Requirements:
- Previous experience an asset, but not required
- Dynamic, enthusiastic individual who thrives under pressure and is able to perform multiple functions
- Must be highly Health and Safety conscious, dedicated to maintaining a safe work environment
- Must be a team-player
- Ability to work shiftwork
- Must be able to handle a variety of tasks at one time, using good organizational skills
Physical Demands:
- Stand for long periods (6–10+ hours per shift)
- Walk frequently between kitchen, dish area, and storage spaces
- Perform repetitive tasks (scrubbing, rinsing, loading/unloading dish machines)
- Lift and carry heavy items (pots, pans, trays, racks of dishes, garbage bags)
- Push/pull loaded dish racks and carts
- Bend, twist, and reach (including overhead shelving and low storage)
- Work in a hot, humid environment (steam from industrial dishwashers)
- Handle constant exposure to water, detergents, and cleaning chemicals
- Work quickly in a fast-paced, high-volume setting (especially during peak dining times, banquets, or events)
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
*Season Availability, subject to cut off dates.
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/108519
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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Food and Beverage Attendant - Blacktail/Cedar RoomLounge
Kananaskis Village, Alberta Canada

Food and Beverage Attendant - Blacktail/Cedar Room
Seasonal - July 1st to September 30th. Rate of Pay: $17/hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, supporting bartenders with glassware replenishment and polishing, clearing tables, setting tables, and replenishing buffet lines and service stations. You may also work in-room dining serving shifts, where you will be responsible to: take in-room dining orders, prepare the delivery service tray, deliver to the guest room, take payment, and provide a follow-up quality call.
Job duties:
Reporting to the Outlets Manager, the primary responsibilities are:
- Provide the highest quality of service to our guests by working alongside and supporting the front-of-house service team.
- Running food and drinks, clearing tables, setting tables, and replenishing buffet lines and service stations.
- Support bartenders with glassware polishing and replenishment.
- Restaurant hosting responsibilities of greeting guests, taking reservations, and guiding guests to their assigned tables.
- Serve guests through In-Room Dining, which includes answering room service calls, setting up room service trays, delivering the order to the guest room, and taking payment.
- Provide information about the restaurant, hotel and surrounding area to guests.
- Maintain a team-focused, positive and productive relationship with all co-workers.
- All other duties as may be required from time to time to ensure a high level of service and operational excellence are achieved.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service
- Excellent grooming and professional presentation
- Well organized during both slow and busy periods
- Demonstrated knowledge of food and beverage operations including dining reservations.
- Top candidates possess excellent communication and organizational skills, fluency in English (other languages considered and asset)
- Self-motivated and are able to produce accurate work and provide exceptional guest service
- You will have your Alberta ProServe, and have experience in a similar role.
Physical Demands:
- Requires continuous standing and walking throughout the shift within the restaurant and adjacent service areas.
- Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
- Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Bell PersonBell Services
Kananaskis Village, Alberta Canada

Bell Person
Rate of Pay: $18.00 per hour + gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Bell Person will enjoy being part of a team that creates an atmosphere of exceeding guest arrival and departure expectations each and every time. You will utilize your superior guest service skills, combined with your communication and organizational abilities to provide a high degree of professionalism and efficiency for all guests and visitors at the resort.
Job Duties:
- Responsible for guest arrival and departure experience
- Providing courteous, professional and attentive guest service at all times
- Following up with guest requests or concerns efficiently.
- Establishing a personal rapport with the guest in order to learn about their needs and expectations, find opportunities to connect and “wow”.
- Valet parking and retrieval of guest vehicles in a safe and efficient manner
- Assisting with guest room deliveries
- Driving guest shuttles to local attractions
- In-depth knowledge of the Kananaskis Valley and surrounding area, to offer recommendations, make bookings and build an unrivalled Kananaskis guest experience.
- Responsible for general upkeep of public areas including the hotel lobbies and front entrance.
- Strong and effective communication/teamwork with all other departments (Housekeeping, Engineering, Conference Services, Accounting, etc.)
- Knowledge of all safety and emergency procedures
Employment Experience and Educational Requirements:
- Dynamic, enthusiastic individual who thrives under pressure and is able to multi-task
- Required to lift and carry guest luggage.
- Applicant with Hospitality/Tourism Diploma would be an asset.
- You must have previous customer service experience.
- Strong verbal and written communication skills
- Professional in presentation and demeanor
- Must demonstrate a high level of attention to detail.
- Previously demonstrated commitment to exceeding guests' expectations at all times.
- Must be computer literate with experience in Windows, Internet
- Must be highly Health and Safety conscious dedicated to maintaining a safe work environment.
- Enjoys working in a team environment.
- Must be able to work variable shifts.
- Must be in possession of an Alberta Motor Vehicle Operator’s License. A Class 5 driver’s license is required, and a class 4 license is preferred, in order to be able to assist with Resort Shuttle operations.
- Must be able to drive manual and be able to drive a standard vehicle is an asset.
Physical Demands:
- Prolonged standing and walking throughout the shift in a fast-paced, high-visibility luxury environment.
- Frequent lifting, carrying, pushing, and pulling guest luggage, parcels, and equipment; ability to safely handle items of varying size and weight (25 to 50 lbs.).
- Maneuvering loaded luggage carts (50 lbs.) through lobby spaces, elevators, corridors, and guest floors with precision and care.
- Repetitive bending, stooping, kneeling, crouching, and reaching when loading/unloading luggage and organizing bell storage areas.
- Exposure to outdoor conditions while greeting guests, loading vehicles, and providing directional assistance (including heat, cold, rain, or snow).
- Always adhering to safe lifting techniques and occupational health and safety guidelines.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Laundry Maintenance TechnicianEngineering
Kananaskis Village, Alberta Canada

Laundry Maintenance Technician
Rate of Pay: $28-30 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The Laundry Maintenance Technician will oversee the daily operation, maintenance, and performance of all laundry equipment and systems within a high-end hotel environment. Responsible for ensuring maximum efficiency, safety, and reliability of commercial laundry operations while maintaining the highest standards of quality and guest service. Manage preventive maintenance programs, troubleshoot and repair equipment, coordinate with vendors and contractors, and lead maintenance staff to support seamless hotel operations. Ensure compliance with health, safety, and brand standards while optimizing operational performance and minimizing downtime.
Job Duties:
- Inspect, maintain, and repair commercial laundry production equipment and supporting systems in accordance with operational standards, manufacturer specifications, and hotel procedures.
- Respond promptly to equipment malfunctions, utility disruptions, and operational issues to ensure uninterrupted laundry production and service delivery.
- Perform preventative maintenance on washers, dryers, finishing equipment, pumps, motors, bearings, belts, rollers, valves, sensors, and associated control systems.
- Monitor equipment performance, identify recurring issues or abnormal wear, and escalate major repair or capital requirements proactively.
- Support shutdown planning, scheduled maintenance activities, spare parts management, and contractor coordination in partnership with the Laundry Manager.
- Collaborate with the Chief Engineer and Engineering team on issues related to utilities, boilers, hot water systems, compressed air, exhaust, drainage, controls, and power distribution.
- Maintain a clean, safe, and organized work environment with strong attention to housekeeping, lint control, and operational safety standards.
- Participate in root-cause analysis following equipment failures and recommend solutions that enhance operational reliability, efficiency, and team confidence.
Employment Experience and Educational Requirements:
- Previous experience in commercial laundry, hospitality, hotel operations, manufacturing, food processing, or other production environments with rotating equipment and utility-dependent systems preferred.
- Strong mechanical aptitude with the ability to safely dismantle, inspect, troubleshoot, repair, and reassemble commercial laundry and production equipment.
- Working knowledge of motors, drives, bearings, chains, belts, rollers, pneumatic systems, limit switches, pumps, and basic electrical and mechanical troubleshooting.
- Ability to read and interpret equipment manuals, schematics, parts diagrams, lockout/tagout procedures, and preventative maintenance instructions.
- Skilled in performing diagnostics related to temperature, pressure, airflow, drainage, vibration, unusual noise, alignment, and equipment wear patterns.
- Experience with steam, hydronic, gas-fired, or electrically heated process equipment is considered an asset.
- Competence using computerized maintenance management systems (CMMS), work orders, preventative maintenance schedules, inspection logs, and inventory/parts tracking processes.
Physical Demands:
- Regular standing, walking, bending, kneeling, crouching, and climbing in both confined and open mechanical areas.
- Frequent lifting, carrying, pushing, and pulling of tools, equipment parts, and components, typically up to 25–50 lbs; occasional heavier lifts with assistance or mechanical aids.
- Manual dexterity required for precision work involving tools, machinery components, and small mechanical/electrical parts.
- Extended periods working in mechanical rooms and laundry production areas with exposure to heat, humidity, steam, noise, and vibration.
- Ability to work in environments with moving machinery and rotating equipment while adhering strictly to safety protocols and lockout/tagout procedures.
- Occasional work at heights or on ladders to access equipment, ducting, or overhead systems.
- Exposure to cleaning chemicals, lubricants, steam systems, and maintenance-related substances while following all WHMIS and safety procedures.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations including an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Sous ChefKitchen
Kananaskis Village, Alberta Canada

Sous Chef
Salary: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
The primary responsibility of the Sous Chef is to offer expertise in the area of Culinary & Stewarding as it relates to all areas within the hotel. This person will provide leadership and management to the culinary and stewarding team members within the property delivering on the service promise and continuity of the culinary team’s activities. In addition, the Sous Chef will work in fostering and developing new partnerships and relationships with suppliers and the community in order to create efficiencies in relation to value and service.
Job Duties:
Reporting to the Executive Sous Chef and Executive Chef the primary responsibilities are:
- Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
- Training of individuals on job duties and sanitation and safety procedures
- Instruct and Supervise cooks in preparation, cooking, garnishing and presentation of food.
- Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays.
- Lead the implementation of new menus as well as the production and standardization of those menus.
- Create new recipes.
- Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area.
- Estimate food requirement and may estimate food and labor costs.
- Assist with recruitment of culinary team members.
- Arrange for equipment purchases and repairs when necessary.
- Ability to manage and complete all administration shift duties and reports.
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
- Monitoring portion and waste control to maintain profit margins.
- Attend training courses and seminars as and when required.
- Ensure that the production, preparation and presentation of food are always of the highest quality.
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization. May requisition food and kitchen supplies
- Flexible shifts hours will be required.
- Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
Employment Experience and Educational Requirements:
- 2-5 years’ experience in a similar position within a resort setting
- Minimum 5 years of cooking experience
- Proven leadership skills with the ability to “coach” a team
- Cook’s trade certification, which is available in all provinces and territories, or equivalent credentials, training and experience preferred
- Completion of Secondary school required
- Team player and strong hands on individual
- Former education in Food and Beverage or Hospitality Management an asset
- Understand the basic structure of labor and cost controls and be able to adhere to those plans.
Physical Demands:
- Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
- Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
- Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
- Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
- Manual handling of heavy cookware, including full stock pots, sheet pans, and hotel pans.
- Exposure to temperature fluctuations (hot cooking line, walk-in coolers, freezers)
- Ability to maintain focus and physical stamina during high-volume production and time-sensitive service periods
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Front Desk Agent - Black Diamond ClubFront Office
Kananaskis Village, Alberta Canada

Front Desk Agent - Black Diamond Club
Rate of Pay: $20.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Front Desk / Concierge at our Black Diamond Club in the Rooms Division, you will play a key role in exceeding guest expectations and shaping their impression of our Lodge. Success in this role requires handling a multitude of tasks in an intense, ever-changing environment and making business decisions upholding the highest guest service standards.
In this highly visible position, you will be responsible for the first and last impression, the check-in and check-out process, guest communication, and delivering authentic hospitality to each and every guest. You will act as an ambassador to help guests in rediscovering the beauty of the Canadian Rockies through various activities inside and outside the resort while promptly addressing their needs, collaborating with other departments, and exceeding expectations with exceptional service.
Job Duties:
- Be proficient in all front desk responsibilities, including efficiently checking guests in and out using OPERA software, accurately posting charges, creating itineraries prior to guest arrivals, and handling auditing and reporting tasks.
- Provide professional, and attentive service at all times while building personal connections to understand and anticipate guest needs.
- Proactively seek guest feedback, follow up promptly, and take actionable steps to resolve guest complaints to exceed expectations and service recovery.
- Foster strong and effective communication and promote seamless teamwork amongst other departments such as Housekeeping, Food and Beverage, Sales, and Banquets.
- Responding to guest’s requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by planning or identifying appropriate providers.
- Supporting team members in maintaining a clean and welcoming lounge by performing tasks such as clearing tables, replenishing glassware, polishing surfaces, and ensuring overall tidiness and organization.
- Demonstrate flexibility by being available to work various shifts, including mornings, afternoons, evenings, and holidays.
- All other duties as assigned.
Employment Experience and Educational Requirements:
- To be considered for this role, you have experience with OPERA, POS systems, Excel and Outlook.
- Able to work well under pressure in a fast-paced environment.
- Previous hotel front office experience or education completed within hospitality sector required.
- Degree or Diploma in Hospitality is preferred but not required.
- Professional in presentation and demeanor.
- Self-motivated, excellent organizational skills and proven ability to work well under pressure.
- Must have a valid Alberta ProServe certificate.
Physical Demands:
- Required to stand for extended periods throughout the shift
- Repetitive hand, wrist, and finger movements (typing, data entry, processing payments, handling key cards, operating office equipment)
- Frequently reaching and extending arms to provide guests with key cards, invoices, and other documents.
- Regular bending, light crouching, and twisting to access drawers, printers, office supplies, and guest amenities
- Occasional lifting, carrying, pushing, or pulling of light to moderate items (e.g., guest luggage, guest packages or office supplies.
- Verbal communication requiring clear speaking and active listening for extended periods in a fast-paced, guest-facing environment.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Banquet ServerBanquets
Kananaskis Village, Alberta Canada

Banquet Server
Rate of Pay: $15.00 per hour + gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
We are looking for an excellent team player with 4-star characteristics and experience. As a server in our food and beverage departments, you are expected to exceed guest expectations and maximize food & beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service.
Job Duties:
- Offer great customer service by creating a warm and welcoming atmosphere for guests and responding to their requests in a courteous and friendly manner.
- Responsible for several types of meal services from buffet to plated style breakfast, lunch and dinners.
- Physical setup and teardown of event functions.
- Communicating with the culinary team and liaison with the audio-visual team.
- Perform other duties as requested by Management.
- Ensure guest satisfaction throughout the function.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service.
- Well organized during both slow and busy periods.
- High attention to detail with the ability to remain calm under pressure while working in a fast-paced environment.
- Have strong communication and excellent organizational skills.
- Must be able to work in a team environment, helping out in other departments when scheduled or needed.
- Ability to remain on their feet for extended periods of time and lift up to 30lbs.
- Excellent grooming and professional presentation.
- Have a valid ProServe certificate.
- Previous serving experience required.
Physical Demands:
- Requires prolonged standing and walking throughout the shift.
- Frequent lifting, carrying, and handling of banquet trays, tables, chairs, linen bundles, and service equipment (up to 50 lbs)
- Repetitive bending, reaching, twisting, and stooping during room setup, service, and teardown.
- Able to push and pull heavy carts, racks, and equipment over varying floor surfaces and distances.
- Ability to work at a fast pace during high-volume service while maintaining service standards and safety awareness.
- Physical endurance to complete long shifts, including consecutive events.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Food and Beverage Attendant - ForteRestaurants
Kananaskis Village, Alberta Canada

Food and Beverage Attendant - Forte
Rate of Pay: $17/hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, supporting bartenders with glassware replenishment and polishing, clearing tables, setting tables, and replenishing buffet lines and service stations. You may also work in-room dining serving shifts, where you will be responsible to: take in-room dining orders, prepare the delivery service tray, deliver to the guest room, take payment, and provide a follow-up quality call.
Job duties:
Reporting to the Outlets Manager, the primary responsibilities are:
- Provide the highest quality of service to our guests by working alongside and supporting the front-of-house service team.
- Running food and drinks, clearing tables, setting tables, and replenishing buffet lines and service stations.
- Support bartenders with glassware polishing and replenishment.
- Restaurant hosting responsibilities of greeting guests, taking reservations, and guiding guests to their assigned tables.
- Serve guests through In-Room Dining, which includes answering room service calls, setting up room service trays, delivering the order to the guest room, and taking payment.
- Provide information about the restaurant, hotel and surrounding area to guests.
- Maintain a team-focused, positive and productive relationship with all co-workers.
- All other duties as may be required from time to time to ensure a high level of service and operational excellence are achieved.
Employment Experience and Educational Requirements:
- Friendly and outgoing personality with a passion for excellent guest service
- Excellent grooming and professional presentation
- Well organized during both slow and busy periods
- Demonstrated knowledge of food and beverage operations including dining reservations.
- Top candidates possess excellent communication and organizational skills, fluency in English (other languages considered and asset)
- Self-motivated and are able to produce accurate work and provide exceptional guest service
- You will have your Alberta ProServe, and have experience in a similar role.
Physical Demands:
- Requires continuous standing and walking throughout the shift within the restaurant and adjacent service areas.
- Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
- Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Housekeeping AttendantHousekeeping
Kananaskis Village, Alberta Canada

Room Attendant (NOC 65310)
Rate of Pay: $ 18.20 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a Room Attendant, you are expected to look at each room that you service through the eyes of the guest and using attention to detail meet or exceed the required cleanliness standards. All this is achieved with health and safety also being top of mind. The positions are full-time 30-40 hours per week. The position may work night shifts as a public area cleaning attendant, which includes a shift premium. This position may be eligible for incentives or bonuses.
Job duties:
- Ensure that the guest rooms are exceptionally clean and comfortable; surpassing our strict set of quality standards.
- Identify and communicate maintenance deficiencies and opportunities to the appropriate department.
- Greet guests with a smile in a warm and courteous manner and consistently providing genuinely hospitable guest service
- Respond to guest requests promptly
- Work as a team player
- Handle Lost and Found items
- Ensure quality and guest satisfaction
- Clean and disinfect all bathroom fixtures and surfaces
- Change and make beds
- Sweep and mop floors and/or vacuum carpet
- Dust and polish all furniture
- Empty all refuse containers
- Spot clean any walls, trim, moldings, door frames as needed
- Replenish all amenity supplies and linen
- Organize and maintain adequate supply of relevant items on the cart and in the stock room
Employment Experience and Educational Requirements:
- Housekeeping or professional cleaning experience an asset
- WHMIS Training an asset
Physical Demands:
- Able to lift and carry items up to 10 lbs., including linens, amenities, garbage, and cleaning supplies.
- Required to stand and walk for extended periods throughout the shift.
- Frequent bending, kneeling, crouching, and squatting to clean bathrooms, floors, and low-level surfaces.
- Repetitive hand, wrist, and arm movements while wiping, scrubbing, dusting, and sanitizing guest rooms.
- Frequent reaching, including reaching above shoulder height to clean mirrors, windows, shelves, and high-touch areas.
- Frequent pushing and pulling up to 50 lbs. of housekeeping carts, vacuums, and supply bins throughout the property.
- Exposure to cleaning chemicals and disinfectants, including strong odours, with required PPE.
- May be required to use stairs frequently depending on building layout and elevator access.
- Ability to work flexible shifts including evenings, weekends and holidays.
Amazing Perks:
- Annual wage and performance review
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which includes an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
#P
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Retail Sales AssociateRestaurants
Kananaskis Village, Alberta Canada

Retail Sales Associate
Rate of Pay: $18.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
We are looking for an excellent team player with 4-star characteristics and experience. As a Retail Sales Associate you will be assisting our guests with their purchase and ensuring a positive guest experience. The Retail Sales Associate, is essential for providing an excellent shopping experience for our guests, have product knowledge and be able to provide assistance in various aspects of the retail store.
Job Duties:
- Create positive guest experiences, by building customer relationships and fostering customer loyalty.
- Greeting guests in a friendly manner, have the knowledge to answer questions regarding the products, prices and be able to discuss the local vendor and their brand.
- Provide excellent customer service both during and after the sale.
- Operate point of sale system, process guest transactions, handle cash, credit cards and other forms of payment accurately. Ensure the cash balances at the end of the shift and report any discrepancies to the leaders.
- Maintain accurate inventory records. Monitor stock levels, restock shelves, and inform management when products are running low.
- Product knowledge to offer tailored solutions and address guest needs effectively.
- Handle guest complaints professionally and efficiently. Aim to resolve the issues to the guest’s satisfaction, following all policies and procedures.
- Collaborate with all team members to achieve sales goals and maintain a positive working environment.
- Maintain a clean work environment and will do your part to keep the store clean and inviting to guests.
Employment Experience and Educational Requirements:
- High school education or equivalent work experience.
- POS and cash handling experience required.
- Excellent customer service, communication (verbal and written) and time management skills.
- Passionate, confident, enthusiastic, self-motivated, sociable, and energetic.
- Customer-focused attitude with a passion for delivering service excellence.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of all products and services offered by the store and hotel.
- Strong problem-solving abilities, listen to guest’s problems empathetically, analyze the situation and find appropriate solutions to ensure customer satisfaction.
- Be able to work evenings, weekends, and holidays.
Physical Demands:
- Required to stand and walk for prolonged periods throughout the shift (up to 8 hours), maintaining an active presence on the sales floor.
- Ability to lift, carry, and move merchandise weighing up to 30 lbs in a safe and controlled manner.
- Frequent bending, reaching, stretching, and light crouching to restock displays, retrieve inventory, and organize merchandise.
- Flexibility to work varied shifts, including evenings, weekends, and holidays, in alignment with business demands and peak operational periods.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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In-Room Dining ServerRestaurants
Kananaskis Village, Alberta Canada

In-Room Dining Server
Rate of Pay: $15 per hour + gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As an In Room Dining Server, you will play a critical role in delivering seamless, personalized dining experience for our In-house guests in the privacy and comfort of their guest room. You will deliver a genuine, refined, personalized dining experience while upholding the highest standards of guest service to create memorable moments for our guests. You are responsible for presenting food and beverage offerings and delivering service that reflects the highest standards of professionalism, discretion, and attention to detail. This role is ideal for those who have a passion for service excellence and thrive in an environment where quality, care, and genuine guest connection are at the heart of everything they do.
Job duties:
- Delivery elevated In-Room Dining service that reflects service excellence across all shifts, including early mornings, evenings and late-night shifts.
- Provide food and beverage service, including alcoholic beverages, within guest rooms while maintaining discretion and respect for guest privacy.
- Accurately deliver food, beverage and amenity orders to guest rooms in a timely, professional and detail-oriented manner.
- Set tables according to type of event and service standards.
- Set up in-room dining experiences according to type of event and service standards, including tray service, table service, and private in-room functions for up to 15 guests
- Cashiering; taking guest orders, processing payments, organizing the daily deliveries, assisting the Manager on Duty with service flow
- Demonstrate strong menu and beverage knowledge, answering quest inquiries and providing recommendations.
- Accurately take guest orders, present checks and process payments.
- Communicate effectively with the culinary team regarding order accuracy, wait times, dietary requests, re-fires, and product availability.
- Welcome and engage guests in accordance with company service standards, anticipate and respond to guest needs, and provide inclusive, respectful service to all guests.
- Maintain cleanliness and organization of In-Room Dining service areas, equipment, china, glassware, and supplies; complete opening and closing duties as assigned.
- Communicate clearly, professionally, and courteously with guests and colleagues at all times.
- Other duties as assigned.
Employment Experience and Educational Requirements:
- Previous experience in fine dining, luxury hotel service, or in-room dining is preferred.
- Strong Interpersonal and communication skills with a guest-focused mindset.
- Ability to multitask in a fast-paced environment and has strong organizational skills.
- High attention to detail and commitment to service excellence.
- Can work independently and as part of a collaborative team.
- Knowledge of wine and cocktail offerings is considered an asset.
- Proactive, energic and self-directed professional with a strong focus on delivering exceptional guest experiences.
- Must be Health & Safety conscious and maintain a safe and organized work environment.
- POS knowledge is an asset.
- Must have ProServe certification.
Physical Demands:
- Ability to lift, carry, push or pull trays carts and equipment up to 40+lbs
- Requires constant standing and walking throughout the shift (up to 8 hours per shift).
- Must be able to bend, reach, and move stock and merchandise.
- Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Park Pass
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Food and Beverage Outlets Manager Food & Beverage Division
Kananaskis Village, Alberta Canada

Food and Beverage Outlets Manager
Rate of Pay: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
We are seeking a highly organized, collaborative team player to join our Outlets team, supporting the daily operations of three unique service areas: Market Café, Little Detour Retail Outlet, and In-Room Dining. A strong F&B background and knowledge of hotel and restaurant operations is vital to the success of this individual. You must have an innate drive to succeed and can work independently to manage our Outlets team. Our top candidate will have strong organizational skills along with the ability to manage multiple areas, delivering quick decisions while maintaining an efficient and safe workplace. As the Outlets Manager, you will use your leadership skills to ensure the success of our F&B outlets within the hotel. You will be responsible for training new employees, running shifts, scheduling, and ensuring the highest degree of customer service to all guests dining with us. You will be responsible for training and developing the employees on your team. As a leader of the department, you will also be accountable for controlling labour costs.
Job duties:
- Leads by example by motivating employees and directing the organization of the outlet while creating a passion for consistent service.
- Ensures effective leadership, training, development, coaching and performance management of employees, through selecting the right people and placing them in the right roles.
- Ensures the Pomeroy Kananaskis Mountain Lodge Food and Beverage Standards are the core culture in the outlet. Sets a very high standard of guest service and ensures consistency throughout the entire team
- Ensures daily payroll is in line with daily covers, revenues and forecasted productivities.
- Building and maintaining a positive work environment, employee relationships which will lead to consistency in high employee satisfaction.
- Ensures a clean and well-maintained work environment, with continual emphasis on promoting employee health and safety.
- Ensures each of the team members are set up for success, by providing them with on floor leadership and the proper resources to do their job.
- Creates a method to ensure open communication is maintained with all departments within the hotel and that this information is passed along to the employees.
- Creates incentive programs for the staff, monthly food and beverage promotions and continuous improvement ideas for the existing incentive program.
- Involves the Restaurant Management team to ensure accurate employee performance reviews are completed by anniversary dates.
Employment Experience and Educational Requirements:
- Minimum, 2 years of Hotel Food and Beverage leadership experience.
- Extensive knowledge in all areas of F&B service.
- A passion for food, wine and exceptional guest service is a necessity.
- Post-secondary education in Hospitality Management is an asset.
- Previous retail experience is considered an asset.
- Excellent communication and interpersonal skills required; must posses a high level of motivation, energy, enthusiasm, decisiveness, creativity and flair.
- Must possess proven leadership, administrative and staff development skills
- Flexibility to work as business volumes dictate.
- Must be computer literate, preference given to individuals with strong knowledge of Micros 9700, and Opera.
- Must possess excellent interpersonal and communication skills, both written and verbal.
- Ability to build and maintain positive working relationships with all co-workers and a variety of external candidates.
- Able to work well under pressure in a fast-paced changing environment.
- Having vision and the ability to lead employees consistently to achieve goals.
Physical Demands:
- Requires prolonged standing and walking throughout the outlet, resort grounds, and service areas during peak operating periods.
- Frequent movement between front-of-house, back-of-house, kitchens, storage areas, patios, and administrative spaces.
- Ability to lift, carry, push, or pull items such as chairs, tables, service equipment, linen, beverage cases, and supplies (generally up to 25–40 lbs).
- Exposure to varying environmental conditions, including hot kitchens, cold storage areas, outdoor patios, and seasonal weather conditions.
- Ability to work extended shifts and irregular hours, including early mornings, late evenings, weekends, and holidays, in alignment with resort operational needs.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include laundry facilities and an employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Employee Cafeteria AttendantKitchen
Kananaskis Village, Alberta Canada

Employee Cafeteria Attendant
Rate of Pay: $17.00
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role:
As a cafeteria attendant, you will be an important member of a team that creates an atmosphere of supporting our internal guest expectations, (the employees), each and every shift. We are looking for individuals that are self-starters, highly motivated and want to create a warm and welcoming experience for our employees. This position will allow you to develop your skills in Guest Services or build a career within the culinary industry
Job Duties:
- Creates a warm and inviting first impression to guests (employees).
- Responsible for serving and assisting with all meals served in our staff cafeteria.
- Ensure that all high touch points are cleaned and sanitized and that you will maintain proper operational and control of meals.
- Communicate with the Chef to learn the daily task lists and complete the daily prep list.
- Restock clean dishes, glassware and flatware.
- Replenish the condiments, bread, juice and coffee stations.
- Sweep and mop the floors, sanitize tables and chairs.
- While this is an entry-level kitchen role, you must be experienced with providing exceptional guest service, and also help the kitchen during slow times.
- Perform all specific duties as assigned by the Executive Chef or Chef on duty.
- Set cafeteria buffet food before each meal time begins.
- Adheres to the requirements of controlling food consumption via punching meal cards.
Employment Experience and Educational Requirements:
- Must be able to work efficiently in a minimal unsupervised environment
- Be open to working a variety of different shifts
- Excellent interpersonal and communication skills, must be a team player
- Able to lift, carry and pull up to 40lbs, and able to constantly stand and walk throughout your shift
- Safe Food Handling Certificate required
- Completion of high school and some college/CEGEP/vocational or technical training in the industry is an asset
Physical Demands:
- Requires standing and walking for extended periods, up to the duration of the shift.
- Frequent use of hands and arms for food preparation, serving, cleaning, and operating kitchen equipment.
- Regular bending, stooping, kneeling, reaching, and twisting while stocking supplies, cleaning, and retrieving items.
- Ability to lift, carry, push, and pull up to 25 lbs.
- Frequent movement of food carts, bins, and supplies.
- Ability to maintain a fast pace while providing friendly and efficient service during peak meal periods.
- Ability to work in varying temperatures, including hot kitchen environments and walk-in refrigerators/freezers.
Amazing Perks:
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few.
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
*Season Availability, subject to cut off dates.
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Second Cook (Part Time)Pomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for a 2nd Cook to join our team!
Do you have a strong eye for detail? The ability to thrive while multitasking? This is the perfect job for you! We also offer top-of-market wages and excellent perks.
Job Description
As a 2nd Cook, you are authorized to create inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Prepares and cooks a variety of dishes according to established recipes while ensuring quality, taste, and presentation.
- Prepares and cooks special meals for guests based on communicated allergies or intolerances.
- Takes responsibility for the quality and function of a specific kitchen station, such as the grill, sauté, pantry, or pastry.
- Organizes and stocks ingredients, ensuring they are readily available and properly stored.
- Follows portion control guidelines accurately to reduce food waste and to ensure consistent quality and taste of dishes.
- Ensures the cleanliness and maintenance of all work areas, utensils, and equipment. Adheres to all food safety and sanitation regulations, including proper food handling, storage, and hygiene practices.
Experience/Passions/Education
- 2 – 4 years of related experience.
- Completion of a 3-year apprenticeship program.
- Completion of Secondary school required.
- Valid Foodsafe certificate or advanced (Level 2) Food Safety certification is preferred.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Maintenance AttendantPomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for a Maintenance Attendant to join our team!
If you are a person who likes working with your hands, enjoys problem-solving, and values a job that keeps you thinking and moving, this is the perfect job for you!
Job Description
As the Maintenance Attendant, you have the authority to exceed guest expectations by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From facilitating the day-to-day maintenance of the property to collaborating with Corporate Office on major repairs, the guest’s first impression of our property is a powerful and lasting one.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Maintains product knowledge of all room types, hotel layout, hotel amenities, and emergency exits.
- Understands various system requirements, such as mechanical, electrical, fixtures, and equipment.
- Conduct scheduled inspections and preventive maintenance tasks.
- Utilize diagnostic tools and equipment to identify potential issues and address them proactively.
- Prevents minor maintenance issues from becoming major issues by investigating all maintenance requests.
- Documents and maintains detailed records on all physical equipment, life safety systems, and items requiring regular inspection.
- Maintains guest rooms, public guest space, and onsite amenities, including pool/hot tub and back-of-house areas, by performing various tasks related to a variety of trades, to ensure an attractive and well-maintained hotel.
Experience/Passions/Education
- Requires a basic understanding of HVAC, electrical, plumbing, and carpentry concepts.
- Previous certification or hotel maintenance is an asset.
- Ability to compute and manipulate mathematical calculations.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 75 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Housekeeping Attendant (located in Prince George, BC)Pomeroy Inn & Suites Prince George
Prince George, British Columbia Canada
We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
- Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
- Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
- Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
- Understands and practices all emergency procedures for the hotel.
Experience/Passions/Education
- Previous experience in housekeeping or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Attention to detail and pride in a job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Night AuditorPomeroy Inn & Suites Prince George
Prince George, British Columbia Canada
We are looking for a Night Auditor to join our team!
Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!
Job Description
As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches.
- Completes daily auditing, balancing, and closing procedures accurately and efficiently.
Experience/Passions/Education
- Previous experience in front desk, night audit, or in a hotel is an asset.
- Advanced math and bookkeeping skills.
- Strong communication and interpersonal skills.
- Tech-savvy.
Working Conditions
This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Housekeeping AttendantPomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
- Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
- Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
- Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
- Understands and practices all emergency procedures for the hotel.
Experience/Passions/Education
- Previous experience in housekeeping or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Attention to detail and pride in a job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Front Desk AttendantPomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
We are looking for a Front Desk Agent to join our team!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Answers phones and welcomes guests in a prompt and courteous manner.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education
- Previous experience in front desk or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Tech-savvy.
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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Breakfast AttendantPomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
We are looking for a Breakfast Attendant to join our team!
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!
Job Description
As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
- Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
- Welcomes guests entering the breakfast room in a prompt and courteous manner.
- Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
- Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
- Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.
Experience/Passions/Education
- Previous experience in a hotel position is an asset.
- Food Safe Certificate.
- Excellent Customer Service.
- Strong communication and interpersonal skills.
Working Conditions
This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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