We never get a second chance to make a great first impression. We are seeking individuals with the keen ability to anticipate the needs of our guests, who are driven to go above and beyond every day.
Our people understand that one member’s success is the success of the whole team. Regardless of the roles we play we are united by our core values: Family, Quality, Industry, Winning, and Honesty.
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Front Office SupervisorFront Office
Alyeska, Alaska United States
We are looking for a Front Office Supervisor
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As a Front Office Supervisor with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by ensuring the highest level of guest service by exceeding guest expectations to build loyalty, ensuring that brand operating standards are consistently maintained, coaching and mentoring the front office team by creating an environment of learning and job fulfillment in a positive working environment in support of our Employee Engagement goals.
You will oversee the daily operations of managing arrivals, departures, group and tour needs, while balancing room inventory, and leading the achievement of the department’s revenue goals through training, motivation, promotion and incentives. Committing to guest satisfaction through consistent follow up on all guest satisfaction issues and delivering outstanding service recovery is paramount to your success in the role.
Our top candidates will have previous experience in luxury resorts and education within the industry is an asset. You must be able to work well in a team environment and be self-directed. You must be comfortable speaking to all levels of leadership and guests and assisting with solving problems using creative solutions.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Work Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations ($9.25-$13.50/day), which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Housekeeping attendantMotel 6
Clairmont, Alberta Canada
We are looking for a Housekeeping Attendant to join our awesome team at Motel 6 Grande Prairie!
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
- Be part of a great team with good people and supportive Management
Main Duties:
- Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
- Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:
This is a physical job and any person hired must be able to perform the duties as described.
- Previous experience in housekeeping or in a hotel is an asset, but not a requirement
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a job done well
- The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
- Applicants MUST have own transportation, as public transit is not available
- Applicants MUST have open availability over week days AND week ends
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Front Desk Agent - Part TimeStonebridge Dawson Creek
Dawson Creek, British Columbia Canada
We are looking for a Front Desk Attendant to join our team!
As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of employment
- Pomeroy Stay Travel Program
Main Duties:
- Anticipate guest needs, respond promptly, acknowledge all guests
- Adhere to all standard operating procedures and understand all department processes and policies
- Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
- Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure
Skills/Requirements:
- Previous experience an asset
- Post-Secondary education in a related field is an asset
- Computer savvy
- Proficient in English
- Attention to detail and pride in one’s work
- Advanced communication skills
- Confidence to endure periods of working alone
- The ability to withstand long periods of standing
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
#P
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Front Desk AttendantPomeroy Inn & Suites Dawson Creek
Dawson Creek, British Columbia Canada
We are looking for a Front Desk Attendant to join our team!
As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Main Duties:
- Anticipate guest needs, respond promptly, acknowledge all guests
- Adhere to all standard operating procedures and understand all department processes and policies
- Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
- Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure
Skills/Requirements:
- Previous experience an asset
- Post-Secondary education in a related field is an asset
- Computer savvy
- Proficient in English
- Attention to detail and pride in one’s work
- Advanced communication skills
- Confidence to endure periods of working alone
- The ability to withstand long periods of standing
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Front Desk AttendantPomeroy Inn & Suites Dawson Creek
Dawson Creek, British Columbia Canada
We are looking for a Front Desk Attendant to join our team!
As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Main Duties:
- Anticipate guest needs, respond promptly, acknowledge all guests
- Adhere to all standard operating procedures and understand all department processes and policies
- Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
- Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure
Skills/Requirements:
- Previous experience an asset
- Post-Secondary education in a related field is an asset
- Computer savvy
- Proficient in English
- Attention to detail and pride in one’s work
- Advanced communication skills
- Confidence to endure periods of working alone
- The ability to withstand long periods of standing
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Front Desk SupervisorPomeroy Inn & Suites Dawson Creek
Dawson Creek, British Columbia Canada
Job Summary: As a Front Desk Supervisor you are authorized to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by supporting the Front Desk Agents on your shift in making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this support through new hire training, ongoing coaching, providing daily feedback and leading by example.
Some of the Front Desk Supervisor's duties are:
- Presenting self and the Front Desk Agents on your shift as a great first impression by being in uniform with name tag and professionally groomed.
- Accuracy and attention to detail are two skills that support excellent service; your ability to make the guest’s stay hassle free is tied directly to accuracy in making reservations, posting room charges, handling cash, settling room folios to credit cards, writing log entries, and making detailed lists for yourself.
- Cross Selling and using the Pass the Buck$ referral program to help your sister hotels in being successful.
- Effectively respond and address concerns both with our guests and with our co-workers; this can require high levels of patience to defuse anger and collect accurate information to resolve conflict.
- Demonstrates and fosters good co-operation and regular exchange of information with all departments, the FDM, Housekeeping team, Maintenance and the Hotel General Manager.
Skills/Experience/Education:
- Minimum 1000 hours or 6 months of hands on experience in a Front Desk position.
- Post-Secondary education in a related field is always recommended
- Excellent listening, comprehension and communication skills required
- Possess a strong leadership attitude
- Computer savvy
- Ability to multi-task, produce accurate work against hard deadlines
Working Conditions: The Front Desk is the pulse of the hotel, the front line of all guest services, the most plugged in place in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Front Desk Agents may experience:
- Long periods of standing and interacting with the guest
- Shifts that are required will be dayshift or afternoon/evening shifts any day of the week or weekend
- Periods of working alone
- Due to the location of our front desk at the entrance to our hotels Front Desk Agents will be exposed to brief periods of cold to very cold air in the winter as front doors open and close
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Maintenance AttendantPomeroy Inn & Suites Dawson Creek
Dawson Creek, British Columbia Canada
Job Description
As the Maintenance Engineer you are authorized to the exceed guest expectation by creating “picture perfect” guest experiences throughout the hotel each and every shift. You will achieve excellence by facilitating the day-to-day maintenance of the property including minor repairs and improvements, preventative maintenance, championing life & safety standards, collaborating with Corporate Office on major repairs and improvements and supporting other operational departments. Your efforts will align to deliver the best quality products, improve both guest and employee satisfaction and deliver against key financial goals and performance metrics for your department.
A Maintenance Engineer will perform some or all of the following duties:
- Inspecting the condition of the property is an important part of the job; maintain and promptly repair what you can. Document and report immediately all deficiencies you can’t fix.
- Meeting with your team daily, weekly and monthly; keeping your people informed of property and corporate goals. Achieving a target of 50% conversion ratio on all incoming inquiries
- Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself.
- Owning the guest experience by maintaining the physical building, grounds, guest rooms, and amenities to their fullest potential.
- Ability to solve practical problems and deal with a variety variables in situations where only limited resources/solutions exists. Must be able to respond to emergencies when not on site.
Skills/Experience/Education:
- Requires basic understanding of HVAC, electrical, plumbing and carpentry concepts
- Previous certification or hotel maintenance an asset
- Excellent listening, communication and multi-tasking skills required
- Ability to compute and manipulate mathematical calculations
- Proficient in English
- Attention to detail and pride in a quality
Working Conditions:
The Hotel operates 24 hours a day, 7 days a week, and 365 days a year. In addition to the routine maintenance and repairs of the physical hotel, the Maintenance Engineer is also expected to be on call for Emergency situations and must be able to respond to emergencies when not on site. Maintenance Engineers may experience:
- Require long periods of standing and bending
- Continuous physical movement during work hours
- Lifting, pushing or pulling up to but not limited to 75lbs
- Periods of working alone
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Housekeeping Attendant-Full TimeStonebridge Dawson Creek
Dawson Creek, British Columbia Canada
We are looking for a Housekeeping Attendant to join
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Main Duties:
- Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
- Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:
This is a physical job and any person hired must be able to perform the duties as described.
- Previous experience in housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a job done well
- The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Breakfast AttendantPomeroy Inn & Suites Dawson Creek
Dawson Creek, British Columbia Canada
Job Description
As a Breakfast Attendant you are authorized to exceed guest expectations by creating a welcoming and personalized breakfast experience for every guest. You will achieve excellence by preparing for and setting up breakfast each day ensuring that it is focused on upholding the highest standards in food service, while delivering authentic and genuine guest service.
Some of a Breakfast Attendant's duties are:
- Welcoming each and every guest as they enter the breakfast room by making eye contact and verbally acknowledging them.
- Preparing for your shift starts with a well-stocked pantry with dry and fresh items; complete with Brand approved menu requirements. Leaving yourself enough time to set up all stations on the breakfast bar, brew coffee and prepare hot items for the start of breakfast hours.
- Maintaining clean food prep, service areas and ensure all equipment is in good working order. Report any deficiencies immediately to your supervisor.
- Responds to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
- Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals.
Working Conditions
Breakfast Attendants have a great deal of impact as they are in constant contact with our guests and are extremely influential to the overall guest experience. They spend most of their time on their feet, and are frequently required to respond quickly in fast paced and noisy environments.
- Long periods of standing and interacting with the guest
- Early morning shifts that are required any day of the week or weekend
- Periods of working alone
- Physical Temperature change from back of the house to front of the house
- Continuous physical movement during work hours
Skills/Education/Experience
- Previous experience in a hotel position is an asset
- Desire to work as a team player and establish a connection with guests
- Proficient in English
- Attention to detail and pride in a quality job done well
- Excellent listening and comprehension skills required
- Food Safe
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Breakfast Attendant- Part TimeStonebridge Dawson Creek
Dawson Creek, British Columbia Canada
Job Description
As a Breakfast Attendant you are authorized to exceed guest expectations by creating a welcoming and personalized breakfast experience for every guest. You will achieve excellence by preparing for and setting up breakfast each day ensuring that it is focused on upholding the highest standards in food service, while delivering authentic and genuine guest service.
Some of a Breakfast Attendant's duties are:
- Welcoming each and every guest as they enter the breakfast room by making eye contact and verbally acknowledging them.
- Preparing for your shift starts with a well-stocked pantry with dry and fresh items; complete with Brand approved menu requirements. Leaving yourself enough time to set up all stations on the breakfast bar, brew coffee and prepare hot items for the start of breakfast hours.
- Maintaining clean food prep, service areas and ensure all equipment is in good working order. Report any deficiencies immediately to your supervisor.
- Responds to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
- Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals.
Working Conditions
Breakfast Attendants have a great deal of impact as they are in constant contact with our guests and are extremely influential to the overall guest experience. They spend most of their time on their feet, and are frequently required to respond quickly in fast paced and noisy environments.
- Long periods of standing and interacting with the guest
- Early morning shifts that are required any day of the week or weekend
- Periods of working alone
- Physical Temperature change from back of the house to front of the house
- Continuous physical movement during work hours
Skills/Education/Experience
- Previous experience in a hotel position is an asset
- Desire to work as a team player and establish a connection with guests
- Proficient in English
- Attention to detail and pride in a quality job done well
- Excellent listening and comprehension skills required
- Food Safe
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Housekeeping Attendant- Part timeStonebridge Dawson Creek
Dawson Creek, British Columbia Canada
Housekeeping Attendant
As a Housekeeping Attendant you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages
- Flexible schedule
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Pomeroy Stay Travel Program
Main Duties:
- Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
- Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:
This is a physical job and any person hired must be able to perform the duties as described.
- Previous experience in housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a job done well
- The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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General Manager Holiday Inn Express Fort St John Holiday Inn Express Fort St John
Fort St. John, British Columbia Canada
We are looking for a General Manager to join our growing organization.
This leadership role is based out of the Holiday Inn Express in Fort St John, British Columbia and offers an excellent compensation and benefits package.
As the General Manager, you will drive the operations forward within an organization that allows extensive latitude to make decisions and take action. You will achieve excellence by leading and teaching your people to make business and service decisions that are focused on upholding the highest standards in guest service and employee retention while delivering against key financial goals and performance metrics for the Hotel and maximizing profit margins for all stakeholders.
Skills/Abilities Include:
- Engages team members to deliver picture-perfect results in all rooms and public areas, owning the hotel's guest service and employee experience by monitoring and addressing the cleanliness and readiness of all public areas and departments as outlined in the Quality Assessment templates.
- Leads the preventative maintenance, health and safety and emergency programs of the Hotel, ensuring organizational standards and policies are being adhered to at all times.
- Analyzing GSS scores as they relate to “Guest Room Cleanliness,” “People,” and “Front Desk” to identify areas of the Hotel that require additional training and support and recognizes and celebrates any centres of excellence and best practices. Working with their people to set goals that challenge each Front Desk and Clean Team members to be better each and every month.
- Ownership of all sales activities for the Hotel, working in conjunction with the Corporate Sales Team and Director of Revenue Optimization to set OTA and yield strategies for the Hotel.
- Oversees all accounts receivable and payables processes to ensure organizational standards are adhered to ensure expedient collection and payment through Corporate Office. Ensures all required daily/weekly/monthly tasks around financial balancing, banking and reporting are completed according to organizational standards.
- Creates business plans and budgets for their area that support the overall financial goals of the organization. Reviews financial outcomes monthly and makes adjustments to close gaps to budget or optimize budgetary surpluses.
Education & Experience required to be successful
- Minimum of 2 years experience in Hotel Management
- Minimum 5 years of experience leading people
- Post-Secondary education or Tourism related degree
Working Conditions
Due to the 24-hour operation of the Hotel, the General Manager may be exposed to long shifts that at times include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. The General Manager will spend a lot of time on their feet, multitasking competing priorities, effectively dealing with confrontation from employees and guests and leading a culture of service excellence.
Team You Will Lead:
Oversight of all departments: Front Desk Manager, Housekeeping Manager, Maintenance
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
#P
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Breakfast AttendantHoliday Inn Express Fort St John
Fort St. John, British Columbia Canada
Job Description
As a Breakfast Attendant you are authorized to exceed guest expectations by creating a welcoming and personalized breakfast experience for every guest. You will achieve excellence by preparing for and setting up breakfast each day ensuring that it is focused on upholding the highest standards in food service, while delivering authentic and genuine guest service.
Some of a Breakfast Attendant's duties are:
- Welcoming each and every guest as they enter the breakfast room by making eye contact and verbally acknowledging them.
- Preparing for your shift starts with a well-stocked pantry with dry and fresh items; complete with Brand approved menu requirements. Leaving yourself enough time to set up all stations on the breakfast bar, brew coffee and prepare hot items for the start of breakfast hours.
- Maintaining clean food prep, service areas and ensure all equipment is in good working order. Report any deficiencies immediately to your supervisor.
- Responds to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
- Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals.
Working Conditions
Breakfast Attendants have a great deal of impact as they are in constant contact with our guests and are extremely influential to the overall guest experience. They spend most of their time on their feet, and are frequently required to respond quickly in fast paced and noisy environments.
- Long periods of standing and interacting with the guest
- Early morning shifts that are required any day of the week or weekend
- Periods of working alone
- Physical Temperature change from back of the house to front of the house
- Continuous physical movement during work hours
Skills/Education/Experience
- Previous experience in a hotel position is an asset
- Desire to work as a team player and establish a connection with guests
- Proficient in English
- Attention to detail and pride in a quality job done well
- Excellent listening and comprehension skills required
- Food Safe
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Housekeeping Attendant-Full TimeHoliday Inn Express Fort St John
Fort St. John, British Columbia Canada
Job Description
Job Summary : As a Housekeeping Supervisor you are authorized to exceed guest expectations through the supervision of your people; by creating “picture perfect” guest experiences throughout the hotel each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one. While you will be assigned a primary hotel you will oversee people in either hotel as required.
Housekeeping Supervisors perform some or all of the following duties:
- Supervise and co-ordinate the work of housekeeping attendants, specialized cleaners and janitors
- Inspect areas to ensure established safety and cleanliness standards are met
- Train cleaning staff
- May perform certain cleaning duties.
Skills/Experience/Education:
- Minimum of 1000 hours or 6 months of hands on experience in a housekeeping position
- Excellent listening, communication, & multi-taking skills
- Proven leadership abilities
- Proficient in English
- Attention to detail and pride in one’s work.
- Previous supervisory or training experience is required.
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:
- Long periods of standing and bending
- Periods of working alone
- Lifting up to, but not limited to, 30 lbs
- Continuous physical movement during work hours
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Surveillance Supervisor - Full-TimeChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada
Surveillance Supervisor Full-Time, Chances Casino Fort St. John
Summary
Join the Fort St. John (FSJ) Chances Casino Team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population.
The median housing price is $419,000—the average length of commute time to work is ten minutes.
As a Surveillance Supervisor, you will be responsible for leading a small team in conducting investigations and detailed reviews of incidents in the casino and throughout. This position will create, report, and retain audio and video recordings according to BCLC policies. You are reliable, diligent, have a high level of integrity and are self-motivated and contribute positively to a team environment.
Duties and Responsibilities
- Uses audio and video equipment to maintain continuous surveillance of all gaming areas and property
- Identifies records documents, and reports unusual or suspicious activities
- Identifies fraud and takes the appropriate action required by law and company policy
- Monitors compliance and protects company assets and gaming integrity
- Gathers and submits information for detailed reporting
- Assists with investigations
Skills, Knowledge, & Abilities Required:
- Proven to be detail-oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
- Must be self-motivated, be able to multi-task, pay great attention to detail and be well organized
- Outstanding customer service skills, including demonstrated ability to be friendly, efficient, polite, and patient
- Excellent English communication skills, both verbal and written
- Proficient in Microsoft word and excel
Experience, Training, Certification, and Education:
- Casino Surveillance Operator (CSO L1 & L2) is an asset
- The ability to successfully obtain a Criminal Record Check through the Gaming Enforcement Branch (GPEB)
- 1-2 years demonstrated security/surveillance experience; gaming experience is an asset
- Education in the study of law enforcement is an asset
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Table Games - Dealer SupervisorChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada
Table Games Dealer Supervisor Partime, Chances Casino Fort St. John
Summary
Join the Fort St. John (FSJ) Chances Casino Team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population.
The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will provide leadership and guidance to the Table games team under the Table Games Manager's direction, ensuring the supervision and mentorship of the Dealers, providing instruction, assigning duties, and evaluating performance. Dealer Supervisors will diplomatically handle guest disputes and irregularities while ensuring an excellent guest experience and maintain all company policies, procedures and BCLC regulations.
Duties & Responsibilities:
- Supervise assigned areas and gaming activity to ensure protection of casino assets, integrity of games and compliance with BCLC regulations
- Observe the conduct of live table games on the casino floor professionally and as a team member
- Ensure compliance of all BCLC standard operating procedures of live table games
- Assist guests with game rules, house rules and BCLC policies
- Verifies cash and chip transactions, track guest play
- Promote the player rewards program, explaining card benefits and assisting players in enrollment of the the Encore Rewards Card
Skills, Knowledge, & Abilities Required:
- 2-3 years demonstrated experience as a Multi-Game Dealer with knowledge in dealing Blackjack, Poker and Roulette
- 1-2 years’ experience in a supervisory position or equivalent combination of education, and experience
- Excellent communication skills, both written and verbal.
- Strong leadership qualities, including conflict resolution, initiative and decision-making.
- Ability to effectively supervise and motivate staff.
Experience, Training, Certification, & Education:
- Outstanding Customer Service & Interpersonal Skills.
- Sharp mathematical skills to add and multiply numbers quickly and memorize repeated numerical combinations.
- The ability to successfully obtain a Criminal Record Check through the Gaming Enforcement Branch (GPEB).
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Casino Blackjack DealerChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada
Casino Blackjack Dealer
Major Responsibilities & Duties:
- Providing exceptional guest service and conducting all games in a precise, efficient and secure manner in accordance to Chances FSJ Casino, BCLC, and GPEB policies and procedures
- Conduct table games professionally and as a team member
- Work closely with Dealer Supervisors, Shift Managers and the Management team to ensure a well-run gaming floor
- Promotes the sites events and services to all guests
- Assist guests with game rules
- Promote and maintain positive relations with all guests and staff
- Must directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers
Skills, Knowledge, & Abilities Required:
- Strong communication skills
- Sharp mathematical skills to add and multiply numbers quickly and memorize repeated numerical combinations
- Strong ability to follow policies, procedures and practices
- Ability to successfully obtain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)
- Commitment to learning what our guests needs and wants are
- Encourage mutual accountability in service and inspiring others
- Most enjoy entertaining and communication with the public
- Must be 19+
Experience, Training, Certification, & Education
- Minimum 1 year experience in a Customer Service role
- Outstanding Customer Service & Interpersonal Skills
- To obtain a Gaming Policy Enforcement Branch license
Working Conditions:
- May be required to wear specific types of clothing (casino uniform, vests, party pit theme attire)
- Breaks every hour
- Must remain alert at all times
- Must be able to stand for long periods of time
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Security OfficerChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada
Security Officer – Full and Part-Time Opportunities
Summary
Join the Fort St. John (FSJ) Chances Casino team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will work under the supervision of the Security Supervisor and Manager. Security Officers are responsible for the safety and security of guests, team members and assets. A Security Offer is a critical role in the casino setting and is an essential support in maintaining a safe, friendly environment in compliance with local, provincial, and federal laws.
Duties and Responsibilities:
- Provide exceptional guest service following Chances Casino Fort St John, BCLC, and GPEB policies and procedures
- Maintain a presence on the gaming floor and be able to respond to guest inquiries
- Write reports, maintain daily reporting requirements, and conduct investigations
- Provide First Aid and medical attention as required
- Provide physical security, crowd control and control of incidents in and around the business
- Assess situations, sensitive in dealing with people and be proactive in providing solutions
Skills, Knowledge, & Abilities Required:
- Previous experience in a security role is an asset
- Written and verbal communication and analytical skills
- Sensitive and able to provide solutions when dealing with people who require assistance or direction
Experience, Training, Certification and Education:
- Gaming Security Officer (GSO) Training Completion Certification (online course/written exam)
- The ability to successfully obtain a Criminal Record Check through the Gaming Enforcement Branch (GPEB)
- First Aid Level 1. Level two is an asset but not required
- 1-2 years demonstrated security/surveillance experience; gaming experience is an asset
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Banquets SupervisorChances Gaming Centre Fort St John
Fort St. John, British Columbia Canada
Banquet Supervisor Fulltime, Chances Casino Fort St. John
Summary
Join the Fort St. John (FSJ) Chances Casino team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will provide leadership and guidance to the Banquets team under the supervision of the Director of Food & Beverage, creating inspired and memorable experiences for our guests. You will execute banquet events that match the brand experience, ensuring quality, delivering every time and making decisions focused on upholding the highest standards in guest services.
Duties and Responsibilities:
- Motivate and inspire the banquet team with a hands-on, lead-by-example approach
- Set function space according to the BEO, diagram or as instructed by the Manager
- Lead pre-shift meetings before functions to learn event particulars, including guest and hotel expectations
- Serve as the primary on-site contact with the Sales & Catering Manager
- Establish rapport with meeting planners while promoting hotel/casino facilities and services
Skills, Knowledge, & Abilities Required:
- Organizational and time management skills
- Reasoning abilities; analytical and critical thinker
- Ability to lift and move up to 50 pounds. Must have the ability to push, pull, reach, bend, twist, stoop, stack, and balance when performing job duties in varying work areas
- Manager labour hours
- Maintain a clean environment for our guests, including carpet care, window washing, table cleaning, etc.
Experience, Training, Certification and Education:
- Previous banquet experience in a hotel environment is preferred
- 1 year of supervisory experience and a similar role is an asset
- Teamwork approach and a helpful attitude with co-workers
- BC Food Safe certification is an asset
- Computer/Microsoft Office knowledge
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Front Desk AgentHoliday Inn Express Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Front Desk Attendant to join our team!
As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Main Duties:
- Anticipate guest needs, respond promptly, acknowledge all guests
- Adhere to all standard operating procedures and understand all department processes and policies
- Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
- Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure
Skills/Requirements:
- Previous experience an asset
- Post-Secondary education in a related field is an asset
- Computer savvy
- Proficient in English
- Attention to detail and pride in one’s work
- Advanced communication skills
- Confidence to endure periods of working alone
- The ability to withstand long periods of standing
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Front Desk AgentPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a Front Desk Attendant to join our team!
As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Main Duties:
- Anticipate guest needs, respond promptly, acknowledge all guests
- Adhere to all standard operating procedures and understand all department processes and policies
- Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
- Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure
Skills/Requirements:
- Previous experience an asset
- Post-Secondary education in a related field is an asset
- Computer savvy
- Proficient in English
- Attention to detail and pride in one’s work
- Advanced communication skills
- Confidence to endure periods of working alone
- The ability to withstand long periods of standing
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Event ManagerPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
WE ARE LOOKING FOR AN EVENT MANAGER TO JOIN OUR TEAM AT THE POMEROY HOTEL & CONFERENCE CENTER GRANDE PRAIRIE!
*This role is an 7-month maternity leave contract with lots of opportunities for advancement.*
Job Summary: As the Events Manager you will be the key contact for any clients wanting to book catering functions and all rooms and catering details for conferences. .This position is responsible for developing new and retaining existing clientele in various market segments for the purpose of selling and finalizing catering/banqueting services of the hotel. Additionally, this position will be responsible for managing guest room blocks and rooming lists to ensure accuracy and proper assignment of contracted concessions.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Some of the Event Manager duties are
- Proactively solicit new business and manage relationships with existing and lost business accounts to meet/exceed revenue goals and expand the Hotel’s client base.
- Selling and acquiring corporate and social events focusing on larger groups and events. (i.e. weddings, receptions; meetings and events for conventions).
- Identify and track business trends, marketing opportunities and market intelligence to improve overall hotel and catering performance.
- Achieve all personal and team event sales goals to meet the hotel budget through selling and finalizing banquet events according to the Hotel revenue guidelines and strategies of pricing and logistics of the operation.
- Makes decisions regarding pricing, menu and selling strategies.
- Negotiate catering and event contracts and vendor selection in accordance with Hotel policy
- Assumes total responsibility of small to large-sized groups, creating excellent relationships through attention to detail; follow through with a personalized touch, empathy for customer needs and perceptions all within a timely manner.
- Creates detailed Banquet Event Orders for all events, effectively communicating the expectations of the client.
- Acts as the host for the group while on-site; introduces the Banquet Manager to the client at the beginning of each event and communicates important information to appropriate parties.
Skills/Experience/Education
- Post-Secondary education in a Hospitality/Tourism related field is a benefit
- Minimum 2 years experience in hotel catering/sales, additional experience in the hospitality industry an asset.
- Food and beverage experience and proven ability to plan and execute events effectively with a strong sense of detail
- Knowledge of current hospitality industry trends.
- Good sales skills with an overall attention to detail and organization.
- Some experience on the convention/banquet floor is also an asset.
- Detail orientated and able to multi-task and handle multiple priorities effectively.
- Strong presentation and communication skills
Working Conditions: This position will be based in a fast-paced office environment. It will demand the ability to multi-task and keep organized with the main focus being on incoming calls.
- Office hours will be Monday to Friday approx. 8 am to 5 pm
- Attend start of any social functions or meetings to meet with the convener and ensure a smooth, organized start
- Achieve group rooms and catering revenue targets as determined by the annual budget
- Attend all sheet and F&B meetings
About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities. Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics
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Banquet Servers & Bartenders Pomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
Make extra money on your free time! Looking for Casual Banquet Servers & Bartenders to join our busy banquet team at the Pomeroy Hotel
Pomeroy Perks:
- The guaranteed wage is $21.00 per hour and goes up based on business volumes
- Work when you want! Choose your schedule to suit your needs
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Pomeroy Stay Travel Program
Job Description
As a Banquet Server or Bartender, you are authorized to exceed guest expectations and maximize banquet service each and every shift. You will achieve excellence by providing our guests with efficient and friendly food and beverage service while remaining focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department.
Some of the Banquet Server duties include:
- Complete all opening/closing duties, extra side duties and other checklists to the best of your ability. Never leaving it for the next shift to complete.
- Owns the guest’s sense of arrival by monitoring the cleanliness and readiness of the restaurant/lounge and in particular the bar. This includes the wood top, ice wells, beer taps, liquor guns, display shelving, coolers, garbage receptacles and dishwasher area.
- Sell the food and beverage specials, menu features and benefits and up-sell. This requires excellent product knowledge and advanced communication skills.
- Secure and regulates the control of all hard liquor, beer, wine, coolers etc. by ensuring cabinets and storage areas are locked when not in use; completing inventory with care and accuracy. Taking special care in proper documentation of requisitions, transfers and spillage.
- Own the guest experience.
Working Conditions
Servers have a great deal of impact as they are in constant contact with our guests and are extremely influential to the overall guest experience. Servers and bartenders spend most of their time on their feet, and are frequently required to respond quickly in fast-paced and noisy environments.
Hours
Multiple shifts available
Skills/Education/Experience
- Previous experience in a bartender/server position an asset
- Ability to remain calm under pressure in a fast-paced environment
- Computer Savvy
- Excellent communication skills
- Ability to Multi-task
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Food & Beverage ServerPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for Part-Time Food & Beverage Server to join our team!
As a server, you are empowered to exceed guest expectations and maximize food & beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service while remaining focused on upholding the highest standard operating procedures and achieving agreed performance metrics. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks:
- Competitive wages and excellent tips
- Flexible schedules and shifts
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Pomeroy Stay Travel Program
Main Duties:
- Complete all opening/closing duties, restaurant side duties and other checklists, never leaving it for the next shift to complete
- Sell the food and beverage specials, menu features and up-sell whenever possible
- Develop excellent product knowledge
- Utilize your advanced communication skills to provide superior guest service
- Accuracy and attention to detail are required in effectively taking orders and entering information into the POS system
- Ensure anything promised is delivered with expediency and accuracy
Skills/Requirements:
- Previous experience as a server or in a food & beverage position is an asset
- Ability to remain calm under pressure while working in a fast-paced environment
- Computer savvy
- Excellent communication skills, ability to multi-task and organize, and produce accurate work
- Excellent listening and comprehension skills required
- Long periods of standing
- Shift work is required; rotating based on the hours of operation from morning to afternoon to evening shifts any day of the week or weekend
- Periods of working under pressure to serve guests quickly and efficiently
- Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
- Ability to remain calm and respectful while interacting with culinary staff and peers
Working Conditions:
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging:
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Maintenance Attendant Summer Seasonal PositionPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
We are looking for a seasonal summer Maintenace Attendant to join our hotel.
As the Maintenance Attendant, you are authorized to the exceed guest expectation by creating “picture perfect” guest experiences throughout the hotel each and every shift.
A Maintenance Attendant will perform some or all of the following duties:
- Inspecting the condition of the property is an important part of the job; maintain and promptly repair what you can. Document and report immediately all deficiencies you can’t fix.
- Meeting with the team daily, weekly and monthly; staying informed of property needs and goals. Achieving a target of 50% conversion ratio on all incoming inquiries.
- Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself.
- Owning the guest experience by maintaining the physical building, grounds, guest rooms, and amenities to their fullest potential.
- Ability to solve practical problems and deal with a variety variables in situations where only limited resources/solutions exists. Must be able to respond to emergencies when not on site.
Skills/Experience/Education:
- Requires basic understanding of HVAC, electrical, plumbing and carpentry concepts
- Previous certification or hotel maintenance an asset
- Excellent listening, communication and multi-tasking skills required
- Ability to compute and manipulate mathematical calculations
- Proficient in English
- Attention to detail and pride in a quality
Working Conditions:
The Hotel operates 24 hours a day, 7 days a week, and 365 days a year. In addition to the routine maintenance and repairs of the physical hotel, the Maintenance Engineer is also expected to be on call for Emergency situations and must be able to respond to emergencies when not on site. Maintenance Engineers may experience:
- Require long periods of standing and bending
- Continuous physical movement during work hours
- Lifting, pushing or pulling up to but not limited to 75lbs
- Periods of working alone
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Housekeeping AttendantHoliday Inn Express Grande Prairie
Grande Prairie, Alberta Canada
We are looking for Housekeepers to join our busy hotel! We have a Full-Time position starting at $18.00 per hour!
If you are a person who likes things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Pomeroy Perks:
- Competitive wages starting at $18 per hour, health and wellness benefit plan
- Personal days: 5 per year after 90 days of continuous employment
- Flexible daytime schedule
- Pomeroy Travel Program
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
Job Description
As a Housekeeping Attendant, you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some Duties of a Housekeeping Attendant include:
- Own the guest experience by cleaning and presenting the room to its fullest potential.
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart; complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas. Guest articles should never be removed from occupied rooms.
- Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself
Skills/Education/Experience:
- Previous experience in housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:
- Long periods of standing and bending
- Continuous physical movement during work hours
- Lifting up to, but not limited to, 30 lbs.
- Periods of working alone
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BartenderPomeroy Hotel & Conference Centre Grande Prairie
Grande Prairie, Alberta Canada
Job Description
As a Bartender you are authorized to exceed guest expectations and maximize food & beverage revenue each and every shift. You will achieve excellence by provide our guests with efficient and friendly food and beverage service while remaining focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Some of the Bartender duties include:
- Complete all opening/closing duties, extra side duties and other checklists to the best of your ability. Never leaving it for the next shift to complete.
- Own the guest’s sense of arrival by monitoring the cleanliness and readiness of the restaurant/lounge and in particular the bar. This includes the wood top, ice wells, beer taps, liquor guns, display shelving, coolers, garbage receptacles and dishwasher area.
- Sell the food and beverage specials, menu features and benefits and up-sell. This requires excellent product knowledge and advanced communication skills.
- Secure and regulates the control of all hard liquor, beer, wine, coolers etc. by ensuring cabinets and storage areas are locked when not in use; completing inventory with care and accuracy. Taking special care in proper documentation of requisitions, transfers and spillage.
Skills/Experience/Education
- Previous experience as a bartender or in a food & beverage position is an asset
- Ability to remain calm under pressure while working in a fast-paced environment
- Computer savvy
- Excellent communication skills, ability to multi-task and organize, produce accurate work and guest service
- Excellent listening and comprehension skills required.
Working Conditions
- Long periods of standing and interacting with the guest
- Shift work is required. Rotating based on the hours of operation from morning to afternoon to evening shifts any day of the week or weekend
- Periods of working under pressure to serve guests quickly and efficiently.
- Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
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Room Attendant - HousekeepingHousekeeping
Kananaskis Village, Alberta Canada
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: ROOM ATTENDANT
We are recruiting for twenty (20) Room Attendant positions (NOC 6731). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $18.00. Overtime may be necessary as required paid at time and half. The position may work night shifts as a public area cleaning attendant, which includes a shift premium.
As a Room Attendant, you are expected to look at each room that you service through the eyes of the guest and using attention to detail meet or exceed the required cleanliness standards. All this is achieved with health and safety also being top of mind.
Job duties:
- Ensure that the guest rooms are exceptionally clean and comfortable; surpassing our strict set of quality standards.
- Identify and communicate maintenance deficiencies and opportunities to the appropriate department.
- Greet guests with a smile in a warm and courteous manner and consistently providing genuinely hospitable guest service
- Respond to guest requests promptly
- Work as a team player
- Handle Lost and Found items
- Ensure quality and guest satisfaction
- Clean and disinfect all bathroom fixtures and surfaces
- Change and make beds
- Sweep and mop floors and/or vacuum carpet
- Dust and polish all furniture
- Empty all refuse containers
- Spot clean any walls, trim, moldings, door frames as needed
- Replenish all amenity supplies and linen
- Organize and maintain adequate supply of relevant items on the cart and in the stock room
Employment Experience and Educational Requirements:
- Housekeeping or professional cleaning experience an asset
- WHMIS Training an asset
- Physical requirement:
- Able to lift 10 lbs repeatedly throughout the day
- Bend, stand, reach for extended periods of time, throughout the day
- Push cart weighing 50 lbs several times throughout the day
Benefits:
- Productivity bonus and the option to “buy additional rooms” once assigned tasks are completed
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106718
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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Chief Engineer (Building Maintenance) Engineering
Kananaskis Village, Alberta Canada
We are looking for a Chief Engineer to join our Canadian Rocky Mountain Resort. This is an exciting leadership role with excellent compensation, perks and growth.
THE PLACE:
The Pomeroy Kananaskis Mountain Lodge is set amongst some of the most beautiful scenery in the world. Surrounded by the Canadian Rocky Mountains, the Lodge is located between Calgary and Banff, Alberta; and provides guests with the ultimate mountain getaway experience.
The Lodge sits in an unspoiled mountain environment, surrounded by 4000 square kilometres of possibilities. Home to unsurpassed backcountry adventures - your opportunities are endless! Live the Adventure is our motto, and we work hard to ensure a healthy work and life balance for all our employees.
The Lodge was originally built for the 1988 Winter Olympics and is now host to visitors from all around the world. Three buildings provide 412 luxurious rooms, 6 dining outlets, a conference centre, Nordic Spa and fitness centre and the best backyard in the world! Come Live the Adventure and grow your career! What are you waiting for?
THE PERKS:
Experience the Kananaskis Mountain Lodge here: Video Link
- Top of-market compensation package
- Marriott Destinations membership provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Onsite staff accommodations, which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: skydiving, yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness Benefits (some restrictions may apply)
Start a new adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!
The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
THE ROLE:
Reporting to the General Manager, the Chief Engineer is responsible for overseeing major mechanical systems, preventive maintenance programs, and physical guestroom product, and directing employees within the scope of the engineering division. We are seeking a leader with a proven record of performance within an engineering role / commercial building maintenance role.
THE RESPONSIBILITIES:
- Conduct daily walk through and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel and residence buildings, including the grounds (this also includes all mechanical, electrical and HVAC systems and any other related equipment)
- Direct employees within the scope of the engineering division who assist with the ongoing maintenance of the hotel’s physical plant, assign daily tasks and projects
- Ensure a comprehensive preventative maintenance program is effectively implemented and maintained
- Ensure that an effective team is developed that works together as a unit, ensuring all aspects of an assigned task are completed in a timely manner and to the highest quality standards
- Ensure that the physical plant is maintained to the highest standards and in a safe manner by utilizing the services of highly qualified and quality-oriented suppliers
- Identify and prioritize organizational objectives, ensuring that the engineering and maintenance process is continuously improved through the use of ongoing evaluation and problem-solving teams
- Be a key resource in the recruitment, selection and training of maintenance staff members
- Produce accurate forecasting and budgeting, financial reviews, expense tracking and other fiscal activities
- Hands-on/lead by example approach with day-to-day engineering duties and/or projects as required
THE KNOWLEDGE:
- 3-5 years of experience in a progressively senior role of responsibility with strong knowledge and understanding of the Engineering and Maintenance Process
- Post-secondary education in a related field is a definite asset; qualified candidates should possess their 4th Class Power Engineer Certificate at minimum
- Experience in preventative maintenance, energy management, fire safety, and health and safety
- Must have excellent interpersonal and communications skills
- Recognized team player and a self-starter with strong organizational skills
- Ability to train, coach and develop associates in an entrepreneurial and progressive environment
- Computer knowledge required
If you are interested, please send us your resume and cover letter for consideration. Please note that only qualified candidates will be contacted for an interview.
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Sales and Event ManagerSales & Marketing Division
Kananaskis Village, Alberta Canada
We are looking for a Sales and Event Manager!
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As the Sales & Event Manager at the Pomeroy Kananaskis Mountain Lodge you will you will be responsible for mining new business opportunities and managing existing accounts for the hotel. Your market will be focused on those clients booking 80 room nights or less. Responsible for servicing all market segments, your primary tasks will involve connecting with potential clients, negotiating contracts, handling complex events and managing repeat business. You will be required to respond to any inquiries within 2 hours of receipt or request and taking the booking through to its completion inclusive of all catering details, setting up room blocks, establishing a form of payment, and a timely and thorough follow up. Building Rapport with your clients to ensure customer loyalty and expand future business opportunities with the Pomeroy Kananaskis Mountain Lodge in crucial in this role.
We are looking for an excellent team player with a strong knowledge of hotel operations. Proven ability to sell, plan and execute events effectively; with superior attention to detail. Your excellent communication skills will assist in the delivery of all event information including, but not limited to, contractual obligations, event set-up, menu design, room rates, room blocks and billing information through Banquet Event Orders, Agenda’s and other appropriate channels.
You will be expected to execute a sales strategy that supports the overall strategic goals of the organization. Considerable emphasis will be put on mining accounts, hosted FAMS, Site Tours and Tradeshow representation. You will effectively manage business to ensure revenue and inventory optimization. The role requires resourcefulness and drive; a natural influencer that will aid our team of high performers. You will be a champion of managing and executing the Hotel’s proactive sales efforts while making business decisions that are focused on upholding the highest standards in guest service, while delivering against key financial goals and performance metrics.
The successful candidate will be self-motivated and self-managed, but thrive in a collaborative environment. Significant experience in hotel guest service is required. Achieving results are at the forefront of everything you do. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Work Perks:
- Personal days: 5 per year
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations ($9.25-$13.50/day), which include a residence convenience store and employee gym
- Commuters Allowance
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
- Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Event ManagerConference Services
Kananaskis Village, Alberta Canada
We are looking for an Event Manager!
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As Events Manager for the Pomeroy Kananaskis Mountain Lodge you will be responsible for servicing all market segments, handling complex events and managing repeat business. We are looking for an excellent team player with a strong knowledge of hotel operations. Proven ability to sell, plan and execute events effectively and with superior attention to detail. Your excellent communication skills will assist in the delivery of all event information including, but not limited to, set-up, menu design, room rates, room blocks and billing information through Banquet Event Orders, Agenda’s and other appropriate channels.
You will be expected to execute a sales strategy that supports the overall strategic goals of the organization. Considerable emphasis will be put on pre-cons, hosted FAMS and site tours. You will effectively manage business to ensure revenue and inventory optimization. The role requires resourcefulness and drive; a natural influencer that will aid our team of high performers. You will be a champion of managing and executing the Hotel’s proactive sales efforts while making business decisions that are focused on upholding the highest standards in guest service, while delivering against key financial goals and performance metrics.
The successful candidate will be self-motivated and self-managed, but thrive in a collaborative environment. Significant experience in hotel guest service in required. Achieving results are at the forefront of everything you do. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Work Perks:
- Personal days: 5 per year
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations ($9.25-$13.50/day), which include a residence convenience store and employee gym
- Commuters Allowance
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
- Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Lobby ConciergeBell Services
Kananaskis Village, Alberta Canada
Come Work with Us and Live the Adventure
Lobby Concierge
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Live the adventure and work for a resort with unlimited opportunities designed for hospitality professionals like you. Real life, hands on training and learning opportunities designed to teach you the day to day operation of a first class mountain resort. We will help you achieve excellence by mentoring you with some of the best talent in the industry. At the Pomeroy Kananaskis Mountain Lodge, we are growing leaders.
Located in the heart of the Canadian Rockies, the Pomeroy Kananaskis Mountain Lodge is a world class mountain resort property featuring 408 guest rooms, 5 unique Food & Beverage outlets, conference facilities, spa and wellness centre and staff accommodations. All surrounded by untouched beauty and rugged mountain peaks in the Canadian Rockies and conveniently located one hour west of Calgary and forty five minutes south of Banff and Canmore.
We are looking for a Lobby Concierge
We are looking for an excellent team player to join our Front Office team at our newly renovated resort. As a Concierge, you will be an important member of the Front Office team that creates a warm arrival experience for the guests while exceeding their expectations. You will act as a guide to help guests rediscover the beauty of the Canadian Rockies through the endless list of activities inside and outside the resort.
You will be responding to guest’s requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. You will ensure that at all times, an up-to-date selection of booklets, guides, maps and brochures of local attractions are available. You will provide personal recommendations and make reservations for dining options in the Resort. You will also arrange taxis, chauffeur-hire limousines and the bookings of travel, entertainment and tour arrangements for the guests. You will be assisting guest’s book excursions, pre purchase lift tickets at Nakiska, and book tee times at the newly opened Kananaskis golf course. You will also be assisting guests in booking activities arranged by Family Activities including kid’s camp and so much more.
Apart from your regular duties, you will support guest services in the lobby and ensure that the lobby is well taken care of, and kept clean.
In order to be successfully considered for this role you should have guest service experience in a luxury 4-star hotel. You must be able to work well under pressure in a fast-paced environment. An active member of Les Clefs D’Or Canada is preferred. Possession of a Motor Vehicle Operator’s License is preferred.
Why the Pomeroy Kananaskis Mountain Lodge
We are for the Hospitalians; those with an authentic passion to serve guests, who delight in delivering memorable experiences and seek to engage and build meaningful relationships. We are for the adventure enthusiast; those who want to explore nature’s beauty from their front door, who are ready to gear up for an adventure exploring the back country in the serenity of the Rockies.
Amazing Work Perks:
- Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Rate of Pay: $18 - $20/hour
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Banquet SupervisorBanquets
Kananaskis Village, Alberta Canada
We are looking for a Banquets Supervisor
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
Our top candidate will have a strong drive to succeed. They have exceptional motivational and organizational skills, allowing them to manage multiple priorities and projects, while ensuring no detail is missed. Key objectives will include floor supervision of the banquet areas, continuous development of the service team, and ensuring a productive, well-maintained working environment. You will achieve excellence by maintaining standard operating procedures and exceeding financial metrics and guest expectations.
In order to be considered for this role, you will have a minimum of three years of food and beverage service experience, ideally some in banquets, with one year in a leadership role. You will be Pro-Serve certified, and a degree or diploma in Hospitality Management is an asset.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Onsite newly-renovated staff accommodations (starting from $9.25/day) which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Recruitment & Retention ManagerPeople & Culture
Kananaskis Village, Alberta Canada
We are looking for a Recruitment & Retention Manager to join our team!
Start a new adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once in a lifetime opportunity for those seeking a culture of inclusivity, industry best perks and benefits, and amazing development opportunities!
Experience the Pomeroy Kananaskis Mountain Lodge here: Recruitment Video
As the Recruitment & Retention Manager, you will be responsible for leading, sourcing, and maximizing our talent pipeline. You will be responsible for the full-cycle talent acquisition and retention strategies that allow the Pomeroy Kananaskis Mountain Lodge to find and keep the best people. The role requires resourcefulness and drive; the ideal candidate would be a natural relationship builder who finds joy in setting and achieving goals. Passionate about the candidate and employee experience, building talent pipelines, sourcing prospects and moving talent into the right roles.
Key Focuses:
- Owns the full cycle recruitment process in a high volume environment from start to finish, including posting, screening, sourcing, offers and new hire onboarding; recruiting from all ranges in the labour pool; drom front line to leadership
- Screens resumes, coordinates interviews and may perform in-person, virtual interviews with candidates; ensures legal compliance with regard to all recruitment initiatives and provincial employment standards legislation
- Partners with hiring managers to identify current and future workforce needs, using both short-term and long-range forecasts to build recruitment plans to prepare for future needs
- Develops strategies to reflect best practices for recruitment that reflect our culture and business needs; continuously evaluates processes, reports and utilizes sound metrics to drive improvement, using creative thinking for innovation in talent aquisition
- Develops a robust candidate pipeline through offline sourcing methods including social media, professional and hospitality industry networking
- Builds constructive working relationships and partnerships with vocational institutions, industry partners, hiring managers and all other stakeholders to engage them in the hiring process
- Develops, recommends and implements programs and services in the area of recruitment and retention; supports the development and refinement of the Pomeroy Kananaskis Mountain Lodge employer brand
- Provides communication and training to the leadership team related to talent requisition and retention programs
- Identifies problems: gathers information, develops alternatives, selects optimal solutions, measures and evaluates outcomes
- Executes assigned deliverables in a manner that requires little or no follow-up; both in terms of timeliness, scope and quality; reports on outcomes with proper metrics and KPI's
- Personal communication, interactions and behaviours support all five of the organization's core values; ability to mentor and train the team
PKML Perks:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations, which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Wellness Committee: skydiving, yoga, soundbaths, golf passes, ski/snowboard passes, to name a few
- Shuttle access to Calgary and Canmore
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Competitive wages and health and wellness benefit plan
Experience / Passions / Education:
- Bachelor’s Degree or its equivalent in Human Resources Management or Business Administration
- 3+ years of experience in full-cycle recruiting
- Ability to think inependently and implement new infrastructure for creative recruitment programs
- Experience with ATS, Social Media, Linked In and Indeed tools
- Excellent verbal and written communication skills are required
- Proven experience developing effective programs for workforce retention, promotion and succession planning
Working Conditions / Physical Demands:
As the Recruitment & Retention Manager, you will spend the majority of the time working business hours Monday to Friday. However, you may also experience long days and / or weekends to meet periodic upturn in business demands or meet deadlines in heavy recruiting seasons. This position is set in a fast-paced environment, with high levels of interaction with candidates, employees, business partners and stakeholders.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Assistant ControllerAccounting Division
Kananaskis Village, Alberta Canada
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING OR COMMUTERS ALLOWANCE IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Housing available
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
THE RESPONSIBILITIES:
Reporting to the Director of Finance Resorts, the primary responsibilities are:
- Preparation of monthly journal, closing entries, deadlines and schedules.
- To assist with reconcile and monitor all balance sheet accounts according to the policy for all resort related databases.
- Assist with monthly forecast preparation for all resort databases.
- Monthly preparation of daily reporting templates
- To assist with preparation of KPI reporting weekly such as cashflow
- Assist DOF with external auditors for annual audit/review engagements
- Assist in the hiring, training, development, and motivation of accounting staff in both accounting departments
- To be familiar with all resort operating systems and software including Financials System (AccPac), PMS (Opera, MSI), POS (Maitre’d, RTP), Excel.
- To maintain good working relations with colleagues and other departments.
- To conduct employee performance interviews.
- Key communicator between the Accounting department and other key departments such as Front Office, Spa and Food and Beverage
QUALIFICATIONS and REQUIRMENTS
- Accounting designation or enrollment in a recognized Accounting Program.
- Previous accounting experience at a supervisory/managerial level (Minimum 2 years preferred).
- Excellent written and verbal skills.
- Familiarity with Financial Systems (AccPac), Opera, MSI, POS (Micros), and Excel.
- Hospitality industry experience preferred
- Strong analytical and problem solving skills
- Ability to understand and carry out oral and written instructions, requesting clarification as needed
- Strong interpersonal, organizational, and leadership skills
- Ability to work as part of a team and build professional relationships
- Able to work effectively within designated timeline
- Able to work with minimal supervision
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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DishwasherStewarding
Kananaskis Village, Alberta Canada
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: DISHWASHER
We are recruiting for twelve (12) Steward – Dishwasher positions (NOC 6711). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $17.50. Overtime may be necessary as required paid at time and half. The position may work night shift; there is a shift premium when scheduled to work night shifts as a Night Cleaner.
Job duties:
- Wash chinaware and glassware in the dishwasher
- Sort and wash all cutlery
- Proper storing of all cutlery and china in appropriate places
- Proper use and storage of chemicals
- Keep area clean at all times – e.g., sweep and mop as needed
- Ensure handling of tableware is safe to reduce breakage
- Wash all pots and properly store them
- Report all safety hazards and reduce accidents
- Setting up event function requests – e.g., plate orders, chaffing dishes
- Maintain strong interdepartmental communication with kitchen and service teams
- Other duties as assigned
Employment Experience and Educational Requirements:
- Previous experience an asset, but not required
- Dynamic, enthusiastic individual who thrives under pressure and is able to perform multiple functions
- Must be highly Health and Safety conscious, dedicated to maintaining a safe work environment
- Must be a team-player
- Ability to work shiftwork
- Must be able to handle a variety of tasks at one time, using good organizational skills
Benefits:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/108519
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0
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Food and Beverage Outlets ManagerFood & Beverage Division
Kananaskis Village, Alberta Canada
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: FOOD AND BEVERAGE OUTLETS MANAGER
We are recruiting for a Food and Beverage Outlets Manager position (NOC 0631). The position is full-time 40 hours per week, permanent with an annual wage of $55,000 to $60,000.
Job duties:
- Direct the organization of 5 Food and Beverage outlets while creating a passion for consistent service.
- Lead by example by motivating employees and
- Ensure effective leadership, training, development, coaching and performance management of employees, through selecting the right leaders and placing them in the right roles.
- Ensure the Pomeroy Kananaskis Mountain Lodge Food and Beverage Standards are the core culture in the outlets.
- Set a very high standard of guest service and ensures consistency throughout the entire team
- Ensure daily payroll is in line with daily covers, revenues and forecasted productivities.
- Build and maintain a positive work environment, employee relationships which will lead to consistency in high employee satisfaction
- Ensure a clean and well-maintained work environment, with continual emphasis on promoting employee health and safety.
- Ensure each of the team members are set up for success, by providing them with on floor leadership and the proper resources to do their job
- Create a method to ensure open communication is maintained with all departments within the hotel and that this information is passed along to the employees
- Create incentive programs for the staff, monthly food and beverage promotions and continuous improvement ideas for the existing incentive program
- Involve the Restaurant Management team to ensure accurate employee performance reviews are completed by anniversary dates.
Employment Experience and Educational Requirements:
- Minimum 3 years of Hotel Food and Beverage experience, with experience in leadership
- Extensive knowledge in all areas of F&B service
- A passion for food, wine and exceptional guest service a necessity
- Post-secondary education in Hospitality Management an asset
- Excellent communication and interpersonal skills required; must posses a high level of motivation, energy, enthusiasm, decisiveness, creativity and flair
- Must possess proven leadership, administrative and staff development skills
- Flexibility to work as business volumes dictate
- Must be computer literate, preference given to individuals with strong knowledge of Micros 9700, and Opera.
- Must possess excellent interpersonal and communication skills, both written and verbal
- Ability to build and maintain positive working relationships with all co-workers and a variety of external candidates
- Able to work well under pressure in a fast-paced changing environment
- Having vision and the ability to lead employees consistently to achieve goals
Benefits:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/119566
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0
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Food and Beverage CoordinatorFood & Beverage Division
Kananaskis Village, Alberta Canada
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: FOOD AND BEVERAGE COORDINATOR
We are recruiting for a Food and Beverage Coordinator position (NOC 1241). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $25.00. Overtime may be necessary as required paid at time and half.
We are looking for a strong administrator to support our food and beverage teams. The successful incumbent would have a strong internal drive to succeed, ensuring the delivery of high levels of both guest and employee satisfaction.
As the Food and Beverage Coordinator, you will be responsible for the administration activities of our 6 restaurants and catering.
Job duties:
- Support the restaurant/F&B leaders in monthly inventories and other administrative duties
- Open and distribute incoming correspondence and coordinate the flow of information internally and with other departments and organizations
- Determine and establish office procedures
- Attend all meetings and sharing updates with the leaders
- Ensuring guest satisfaction scores, costs, and revenues are reported in a timely manner
- Coordinate with receiving on product/supply ordering
- Update and design menus and dining guides
- Complete gratuity spreadsheets
- Maintain Resdiary System for all outlets
- Respond to reservation requests
Employment Experience and Educational Requirements:
- At least 2 years of administrative experience
- Able to take initiative and solve problems
- Comfortable with technology and open to new learning
- Able to independently manage tasks
- Have impeccable attention to detail
- Completion of a business or hospitality degree is an asset.
Benefits:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/119564
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge
1 Centennial Drive
Kananaskis, AB T0L 2H0
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Security GuardSafety & Security
Kananaskis Village, Alberta Canada
We are looking for a Safety & Security Guard
THIS ROLE IS LOCATED IN KANANASKIS, AB. ONSITE SUBSIDIZED EMPLOYEE HOUSING IS AVAILABLE.
Rate of Pay: starting at $20/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
The Safety & Security Guard’s role is to assist the Resort in maintaining the security and safety of all facilities, 1,000+ guests and 300+ employees in three properties, three residence complexes, and one leased public building. The Safety & Security Guard is the designated first-responder on site to any & all emergencies, working in coordination with other departments and outside agencies to resolve threats to the safety of guests, staff, and visitors within Kananaskis Village. You will be responsible for conducting regular patrols of property and conducting safety/fire inspections, ensuring follow up as required. You will conduct investigations regarding thefts, disturbances, and complete daily reports for management. Enforcing hotel and residence rules and regulations along with providing first aid to guests and employees is critical. You will also participate in fire training sessions as a member of the first response team, and liaise with local police and fire agencies.
In order to be considered for this role, you will possess a valid Advanced First Aid/CPR certificate, a valid Alberta Basic Security License, demonstrate previous security and site safety experience or training, with previous fire training, OH&S experience or training as assets. You will be willing to work all rotations of shifts, inclusive of afternoon and night shifts.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Night AuditorFront Office
Kananaskis Village, Alberta Canada
We are looking for a Night Auditor
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: Starting at $20/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As a Night Auditor with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role responsibilities are to ensure the proper balancing and control of hotel revenue, the accuracy of generated daily reports, processing systems backup, and responsible for guest and employee safety and security. You will have knowledge of all Front Office responsibilities. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department, and using strong and effective communication with all other hotel departments.
In order to be considered for this role, you are computer literate, have a strong eye for detail, and be experienced with Microsoft Excel and Outlook. You must be self-directed, and have previous cash handling experience. A hospitality degree or diploma is an asset.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Outlets ManagerRestaurants
Kananaskis Village, Alberta Canada
We are looking for an Outlets Manager
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
We are looking for an excellent team player with strong organizational skills to join our Outlets. A strong F&B background and knowledge of hotel and restaurant operations is vital to the success of this individual. You must have an innate drive to succeed and can work independently to manage our Outlets team. Our top candidate will have strong organizational skills along with the ability to manage multiple areas, delivering quick decisions while maintaining an efficient and safe workplace.
As the Outlets Manager, you will use your leadership skills to ensure the success of our F&B outlets within the hotel. You will be responsible for training new employees, running shifts, scheduling, and ensuring the highest degree of customer service to all guests dining with us. You will be responsible for training and developing the employees on your team. As a leader of the department, you will also be accountable for controlling labor costs.
In order to be considered for this role, you will have 4 years of restaurant leadership experience, ideally in various settings, and possess valid Proserve and Food Safe certificates. Post-secondary education in Hospitality Management would be an asset.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- One meal per day in our brand new employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
- Shuttle access to Calgary and Canmore
- Commuter's stipend for those residing offsite
- Personal days: 5 per year after 90 days of continued full-time employment
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Guest Service AgentFront Office
Kananaskis Village, Alberta Canada
We are looking for a Guest Service Agent
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: Starting at $18/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As a Guest Service Agent (GSA) with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department.
In this highly visible role, the GSA is responsible for the first and last impression, the check in and check out process, communication of information and delivering authentic hospitality to each and every guest. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery.
In order to be considered for this role, you have experience with Microsoft Excel and Outlook, and are able to work well under pressure in a fast-paced environment. Previous hotel front office experience or education completed within hospitality sector required.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Cooks - Fall/Winter 2022 Co-op Student OpportunitiesKitchen
Kananaskis Village, Alberta Canada
Cooks - Fall/Winter 2022 Student Internships/Co-op's
THIS ROLE IS LOCATED IN KANANASKIS, AB. SUBSIDIZED ONSITE EMPLOYEE HOUSING IS AVAILABLE.
Rate of Pay: $16.00 - $18.00/Hour
Live the adventure and work for a resort with unlimited opportunities designed for hospitality professionals like you. Real life, hands on training and learning opportunities designed to teach you the day to day operation of a first class mountain resort. We will help you achieve excellence by mentoring you with some of the best talent in the industry. At the Pomeroy Kananaskis Mountain Lodge, we are growing leaders.
Amazing Perks:
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels
Food and Beverage discounts at ALL 6 of our dining outlets
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Personal days: 5 per year after 90 days of continued full-time employment
Growth and development opportunities, both personal and professional
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
The Role:
Working in our culinary department, you will enjoy being part of a team that creates an atmosphere where great things happen. You will have the opportunity to work in multiple sections of the kitchen if you show commitment to taking your culinary passion to the next level. This includes a la carte and banquets. With six dining outlets, the sky is the limit to grow and develop your skills. You will be responsible for preparing and serving food in one of our many sections of the kitchen under the watchful eye of our culinary leadership team. A successful candidate will have completed high school, and some college/CEGEP/vocational or technical training, and a Food Safe Certificate is required.
About Us:
Located in the heart of the Canadian Rockies, the Pomeroy Kananaskis Mountain Lodge is a newly-renovated world class mountain resort property featuring 408 guest rooms, 6 unique Food & Beverage outlets, expansive conference facilities, and just opened Alberta's first Nordic Spa and onsite staff accommodations. All surrounded by untouched beauty and rugged mountain peaks in the Canadian Rockies and conveniently located one hour west of Calgary and forty five minutes south of Banff and Canmore.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
To learn more information, and to get a glimpse into the employee experience, visit www.livetheadventure.ab.ca
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Receiving AttendantStores/Receiving Department
Kananaskis Village, Alberta Canada
We are looking for a Receiving Attendant
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: Starting at $18/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations which include a residence convenience store and employee gym
- Seasonal retention bonus
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
We are looking for a summer seasonal receiver, as well as an immediate permanent receiver. Working in our Shipping/Receiving area, you will enjoy being part of a team that creates an atmosphere of supporting our Food & Beverage division and the rest of the hotel. Your responsibilities include preparing and issuing all requests for food and beverage outlets, conducting weekly and month-end inventories for food and beverage, and assisting the receiver at the loading dock with carrying out the proper receiving procedures.
In order to be considered for this role, you will need to be in possession of an Alberta Motor Vehicle Operator’s License, be able to demonstrate your ability to work with minimal supervision, be able to perform heavy lifting, and be in good physical condition.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Assistant Front Office ManagerFront Office
Kananaskis Village, Alberta Canada
Come Work with Us and Live the Adventure
We are looking for an Assistant Front Office Manager
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
We are looking for a dynamic leader with sound knowledge of hotel operations. Reporting to the Front Office Manager, you will be responsible for overseeing the front desk, switchboard, bell desk, concierge, and family activities. The role requires flexibility with hours. The successful incumbent will ensure the highest level of guest service by exceeding guest expectations to build loyalty, ensuring that brand operating standards are consistently maintained, through coaching and mentoring the front office team by creating an environment of contagious learning and job fulfillment in a positive working environment, in support of our Employee Engagement goals. They will lead in the achievement of the departments’ revenue goals through training, motivation, promotion, and incentives in pursuit of our room upsell and parking targets. They will assist in managing onboarding and training off all front office employees. We expect our leaders to lead from the front and help enhance the guest experience by providing exceptional service.
QUALIFICATIONS and REQUIRMENTS
- Minimum 2 years leadership experience in the hospitality industry.
- Willing to fulfill all duties of a Department Head in the absence of the Front Office Manager
- Dynamic, enthusiastic, creative innovator and leader who thrives under pressure and is able to perform multiple functions.
- Previously demonstrated commitment to exceeding guests' expectations at all times.
- Highest level of attention to detail as it relates to not only task oriented functions but also to cleanliness of work and guest areas e. “Be the eye of the guest”
- Understanding, or, desire to learn forecasting of occupancy, labor, rooms expenses, and to measure these against actual results and create action plans accordingly.
- Computer literacy is imperative including applications in Opera, WINPM, WINSAM IRIS, Windows, MS Word, MS Excel, and Internet.
- Experience in coaching & mentoring supervisors to foster learning & development.
- Experience in handling guest feedback tactfully via email, telephone, guest feedback portals and in person.
- A Diploma in Hospitality Administration from a recognized institute would be an asset.
- Knowledge of Kananaskis/Canadian Rockies/Alberta and all we have to offer an asset.
To be considered for this role, you must have been in a leadership position within front office operations for a minimum of 2 years. A degree in hospitality management is preferred. The ideal candidate will be an enthusiastic, energetic person who is capable of carrying out all charges in a diversified Resort environment.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Work Perks:
- Personal days: 4 per year after 6 months of continued full-time employment
- Food and Beverage discounts at ALL 5 of our dining outlets
- Growth and development opportunities, both personal and professional
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
- Onsite staff accommodations (ranging from $9.25 - $13.50/day) which include a residence convenience store and employee gym
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Housekeeping SupervisorHousekeeping
Kananaskis Village, Alberta Canada
We are looking for a Housekeeping Supervisor
THIS ROLE IS LOCATED IN KANANASKIS, AB. ONSITE SUBSIDIZED EMPLOYEE HOUSING IS AVAILABLE.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As a Housekeeping Supervisor, you will be a part of the team that takes the guest experience within our guest rooms to a new level. Reporting to the Executive Housekeeper, the main responsibilities within this role are to provide leadership, motivation, direction and support to all Housekeeping employees. Being aware and focused on the goals of the department through the quality of room cleanliness, hallway presentation, productivity, and guest service interactions at all times is key to the success of the incumbent within the role. You are driven by results, as well as being proactive with employee relations and cross departmental communication. You will be held accountable for the safety and security of all associates and their work areas.
In order to be considered for this role, you will need to demonstrate supervisory and coaching abilities with one year minimum in a housekeeping role. A degree or diploma in Hotel Management is an asset.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Food and Beverage Attendants - Fall 2022 Co-op OpportunitiesRestaurants
Kananaskis Village, Alberta Canada
We are looking for Food & Beverage Team Members for our Fall 2022 Season!
THIS ROLE IS LOCATED IN KANANASKIS, AB. SUBSIDIZED ONSITE EMPLOYEE HOUSING IS AVAILABLE.
Rate of Pay: $17.00/Hour
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Growth and development opportunities, both personal and professional
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
The Role
Working in our Food & Beverage Division, you will enjoy being part of a team that creates an atmosphere of exceeding guest expectations by using your superior guest service skills combined with your attention to details and organizational abilities to provide a high degree of professionalism and efficiency for all guests enjoying the banquet and restaurant areas at the resort. You will achieve excellence by following all standard operating procedures, while providing exceptional food and beverage area services, ensuring details are not missed in your tasks. You're a team player, along with being capable of working independently. Opportunities include F&B Attendant and Barista. Similar customer service experience along with Alberta's ProServe is required.
About Us
Located in the heart of the Canadian Rockies, the Pomeroy Kananaskis Mountain Lodge is a newly-renovated world class mountain resort property featuring 408 guest rooms, 6 unique Food & Beverage outlets, expansive conference facilities, and just opened Alberta's first Nordic Spa and onsite staff accommodations. All surrounded by untouched beauty and rugged mountain peaks in the Canadian Rockies and conveniently located one hour west of Calgary and forty five minutes south of Banff and Canmore.
To learn more information, and to get a glimpse into the employee experience, visit www.livetheadventure.ab
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Chef de PartieKitchen
Kananaskis Village, Alberta Canada
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: CHEF DE PARTIE
We are recruiting for (4) Chef de Partie positions (NOC 6321). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $25.40. Overtime may be necessary as required paid at time and half.
Job duties:
- Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
- Training of individuals on job duties and sanitation and safety procedures
- Instruct and Supervise First Cooks in preparation, cooking, garnishing and presentation of food
- Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays
- The Chef de Partie will be assist with the implementation of new menus as well as the production and standardization of those menus.
- Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area
- Estimate food requirement and may estimate food and labour costs
- May Recruit and hire junior staff and apprentices
- Arrange for equipment purchases and repairs when necessary
- Ability to manage and complete all administration shift duties and reports
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety
- Monitoring portion and waste control to maintain profit margins
- Attend training courses and seminars as and when required
- Ensure that the production, preparation and presentation of food are of the highest quality at all times
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization. May requisition food and kitchen supplies
- Follow good preservation standards for the proper handling of all food products at the right temperature
- Flexible shifts hours will be required
- Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
- Makes assessments as to production methods for menu items and communicates these recommendations to the Sous Chef.
Employment Experience and Educational Requirements:
- Proven leadership skills with the ability to coach a team
- 3 to 5 years of cooking experience with 1-2 years’ experience as a Chef de Partie
- Cook’s trade certification, which is available in all provinces and territories, or equivalent credentials, training and experience required
- Completion of Secondary school required
- Formal education in Food and Beverage or Hospitality Management an asset
- Understand the basic structure of labour and cost controls and be able to adhere to those plans.
Benefits:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106834
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0
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Nordic Spa Pool OperatorKananaskis Nordic Spa
Kananaskis Village, Alberta Canada
Facility and Pool Operator
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: Starting at $20.00/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Why Kananaskis Nordic Spa?
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Commuter's allowance for those living off-site
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Summary of Responsibilities
The Facility and Pool Operator is responsible for ensuring the cleanliness and safety of pool, spa operation and maintenance throughout Kananaskis Nordic Spa facilities.
Responsibilities and essential job functions include but are not limited to the following;
- Ensure the highest safety and cleanliness standard within the facility and ensure regulations are being followed.
- Handling chemicals and treating water with to maintain a safe and healthy water quality and monitor chemical usage. Able to diagnose problems and implement immediate corrective action.
- Maintain cleanliness of mechanical room, storage rooms, electrical and boiler rooms.
- Provides initial response to calls for service. Evaluate maintenance needs, and take corrective action.
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide amazing guest service.
- Requires ability to perform maintenance, minor repairs, pool, spa maintenance, and other basic preventative maintenance and repairs as well as general maintenance on property.
- Perform general minor repairs to plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting and HVAC systems.
- Other duties as assigned
Our Ideal Candidate
- Previous Spa or Hospitality maintenance experience preferred
- Possession of a Certified Pool Operator Certification (CPO) required
- WHMIS, Standard First Aid (including CPR)
- Excellent guest service, communication, organizational skills in addition to a solid work ethic with the ability to work independently
Working Conditions
Include but are not limited to:
- Ability to work a variety of shifts including early mornings, late evenings, weekends and holidays
- Frequent standing and walking, bending, kneeling, pushing, pulling throughout shift
- Occasional ascending or descending ladders, stairs and ramps
- Frequent lifting and occasionally required to lift up to 50 lbs
- Working outdoors in variety of mountain weather conditions, with average temperature ranges of -30c to +30c
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Sous Chef (Restaurant Chef)Kitchen
Kananaskis Village, Alberta Canada
We are looking for a Sous Chef
THIS ROLE IS LOCATED IN KANANASKIS, AB. ONSITE SUBSIDIZED EMPLOYEE HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
The primary responsibility of the Sous Chef is to offer expertise in the area of Culinary & Stewarding as it relates to all areas within the hotel. This person will provide leadership and management to the culinary and stewarding team members within the property delivering on the service promise and continuity of the culinary team’s activities. In addition, the Sous Chef will work in fostering and developing new partnerships and relationships with suppliers and the community in order to create efficiencies in relation to value and service.
This position requires exceptionally strong collaboration among hotel leadership team members. In addition to this, the Sous Chef must manage internal and external expectations by building strong relationships, communicating issues, conducting reviews and meetings, problem solving, and participating in and leading cross functional hotel assignments.
In order to be considered for this role, you will have 5 years of experience as a Sous Chef or strong Chef de Partie with Red Seal or equivalent certification. Multi-portfolio experience is a plus. The ideal candidate will be an innovative, detail oriented, and quality-conscious and an enthusiastic, energetic person who is capable of carrying out all charges in a diversified Resort environment.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Night Cleaner - StewardingStewarding
Kananaskis Village, Alberta Canada
We are looking for a Night Cleaner
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: Starting at $18.50/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
We are looking for an excellent team player with strong organizational skills to join our stewarding team. Knowledge of hotel operations would be a great asset to the success of this individual. You have a strong internal drive to succeed and can work independently to manage your busy day. Our top candidate will have the ability to perform heavy lifting, be on their feet for long periods of time, and be able to make quick decisions while maintaining an efficient and safe workplace. As the Night Cleaning Steward you are responsible for the cleanliness of all the kitchen areas including backspaces.
Reporting to the Chief Steward and the Night Cleaning Supervisor, the night cleaner will be responsible for cleaning all the kitchens, the order and cleanliness of all backspaces, including waxing and striping floors, cleanliness of the kitchens, i.e. garbage, grease, walls, fridge doors, exhaust systems and hoods, ensure the garbage room is cleaned daily, responsible use of chemicals, and other duties as assigned.
In order to be considered for this role, you will have previous experience working as a cleaner, dishwasher, or steward, ideally in a similar setting, be able to work independently, and have a keen eye for detail, ensuring the job is right the first time.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Nordic Spa ConciergeKananaskis Nordic Spa
Kananaskis Village, Alberta Canada
Nordic Spa Concierge
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: $18.00/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
The Role:
The Spa Concierge is the face of the Kananaskis Nordic Spa and creates a lasting first impression. The Concierge is responsible for providing friendly, warm service while thriving in a team atmosphere, dedicated to providing exceptional guest service with the ability to stay organized and keep calm under pressure.
Responsibilities include but are not limited to the following:
- Represent Kananaskis Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment and retail offerings
- Strictly enforce the privacy and confidentiality of all guest information
- Processing of various method of payments accurately
- Complete reservations, check-in, and check-out procedures accurately and with service excellence
- Reiterate home care recommendations and close retail sales
- Monitor and maintain the physical environment, ensuring cleanliness and organization at all times
- Demonstrate pride in work by creating positive energy, team work, excitement and fun
- Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
- Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail
- Acknowledge all guests, anticipate their needs and respond promptly
- Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns
- Communicate with all other departments within Kananaskis Nordic Spa to ensure effective and efficient management of operations
- Have complete understanding of and adhere to all company policies, procedures and standards
- Follow all health and safety policies and ensure the safety of guests and colleagues and identify and report safety concerns and hazards immediately
- Other duties as assigned
Our Ideal Candidate:
- Spa, Hospitality, Guest Service and/or Retail Sales experience preferred
- Must be highly self-motivated and able to work with minimal supervision
- Posses passion and natural inclination for Guest Service and Health and Wellness
- Must have excellent communication skills both written and verbal
- Must possess professional presentation
- Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
- Must have excellent time management skills
- Computer literacy and previous reservation software and POS experience preferred
- Ability to accurately handle cash and various methods of payment
- First Aid certificate (including CPR) preferred
- Ability to focus on attention to detail, remaining professional and courteous at all times
Working Conditions:
Include but are not limited to:
- Ability to work a variety of shifts including early mornings, late evenings, weekends and holidays
- Frequent standing and walking throughout shift
- Frequent bending, kneeling, pushing, pulling
- Frequent ascending or descending, stairs and ramps
- Frequent lifting and occasionally required to lift up to 25 lbs.
- Working outdoors in variety of Mountain weather conditions, with average temperature ranges of -30c to +30c
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First CookKitchen
Kananaskis Village, Alberta Canada
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: FIRST COOK
We are recruiting for (8) First Cook positions (NOC 6322). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $20.60. Overtime may be necessary as required paid at time and half.
Job duties:
- Prepare and cook complete meals, individual dishes and foods.
- Plan and direct food preparation and cooking activities in a restaurant establishment.
- Maintain inventory and records of food, supplies and equipment.
- Supervise activities of 2nd and 3rd
- May create new recipes with assistance of Chef de Partie.
- Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
- Monitoring portion and waste control to maintain profit margins.
- Ensure that the production, preparation and presentation of food are of the highest quality at all times.
- Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
- Follow good preservation standards for the proper handling of all food products at the right temperature.
- Flexible shift hours will be required.
Employment Experience and Educational Requirements:
- Completion of an apprenticeship program for cooks or Completion of college or other program in cooking is an asset to this position and
- 1-2 years of commercial cooking experience.
Benefits:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106837
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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Bell PersonBell Services
Kananaskis Village, Alberta Canada
We are looking for a Bell Person
THIS ROLE IS LOCATED IN KANANASKIS, AB. ONSITE SUBSIDIZED EMPLOYEE HOUSING IS AVAILABLE.
Rate of Pay: Starting at $18 + gratuities
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
The Bell Person will enjoy being part of a team that creates an atmosphere of exceeding guest arrival and departure expectations each and every time. You will utilize your superior guest service skills, combined with your communication and organizational abilities to provide a high degree of professionalism and efficiency for all guests and visitors at the resort. You are the first person to greet our guests with a warm & friendly welcome, assisting with parking cars, the loading and unloading of luggage, answering questions, and making suggestions about local amenities and attractions. Furthermore, you will assist with room deliveries, drive shuttles to local attractions, promptly follow up with guest requests or concerns, and offer personalized services to enhance the guest’s stay, all while providing courteous, professional and attentive service at all times.
In order to be considered for this role, you must have previous customer service experience, be in possession of an Alberta Motor Vehicle Operator’s License. A class 4 license is preferred along with experience driving a manual vehicle.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Food and Beverage AttendantRestaurants
Kananaskis Village, Alberta Canada
We are looking for an F&B Attendant
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: $17/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, supporting bartenders with glassware replenishment and polishing, clearing tables, setting tables, and replenishing buffet lines and service stations. You may also work in-room dining serving shifts, where you will be responsible to: take in-room dining orders, prepare the delivery service tray, deliver to the guest room, take payment, and provide a follow-up quality call.
You will have your Alberta ProServe, and have experience in a similar role. Top candidates possess excellent communication and organizational skills, are able to produce accurate work and provide exceptional guest service.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Third CookKitchen
Kananaskis Village, Alberta Canada
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: THIRD COOK
We are recruiting for (5) Third Cook positions (NOC 6322). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $17.25. Overtime may be necessary as required paid at time and half.
Job duties:
- Prepare and serve food in one of our many sections of the kitchen, including a la carte, banquets and Base Camp, our staff cafeteria
- Operate individual station within the kitchen, under the supervision of first cooks, and/or CDP
- Report to the kitchen CDP and First Cooks
- Work according to menu specifications
- Control food waste in your section
- Follow and ensure compliance with safe food handling policies, including personal hygiene procedures
- Report maintenance needs, accidents, injuries, and unsafe work conditions to leadership
- Protecting company assets and ensure uniform and personal appearance are clean and professional
- Supporting our employee culture, speak with others using clear and professional language, listening and responding appropriately to the concerns of other employees
- Develop and maintain positive working relationships with other departments
- Support your team to reach common goals, ensuring adherence to quality expectations and standards.
Employment Experience and Educational Requirements:
- Minimum 1 year of related food industry experience
- Completion of high school and college/CEGEP/vocational or technical training
Benefits:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106836
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0
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Employee Cafeteria AttendantKitchen
Kananaskis Village, Alberta Canada
Employee Cafeteria Attendant
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earning
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
As a cafeteria attendant, you will be an important member of a team that creates an atmosphere of supporting our internal guest expectations, (the employees), each and every shift. You will be responsible for serving and assisting with all meals served in our staff cafeteria. Ensuring the area is clean at all times, you will maintain proper operational and control of meals. While this is an entry-level kitchen role, you must be experienced with providing exceptional guest service, and also help the kitchen during slow times.
In order to be considered for this role, you will be able to work efficiently in an unsupervised environment, be open to working different shifts, have some customer service experience, and be health and safety conscious. Food sanitation, hygiene certification and the completion of high school and some college/CEGEP/vocational or technical training in the industry are an asset.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Housekeeping Attendant - Fall Co-opHousekeeping
Kananaskis Village, Alberta Canada
We are looking for Housekeepers for our Fall 2022 Co-op Season
THIS ROLE IS LOCATED IN KANANASKIS, AB. SUBSIDIZED ONSITE EMPLOYEE HOUSING IS AVAILABLE.
Rate of Pay: $18.00/hour
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels
Food and Beverage discounts at ALL 6 of our dining outlets
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Growth and development opportunities, both personal and professional
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
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The Role
In our Housekeeping Division you will enjoy being part of a team that creates an atmosphere of exceeding guest expectations by creating picture perfect guest experiences throughout the resort. From the lobby right through to the guest room itself; the Guests' first impression around cleanliness is a powerful and lasting one. You are responsible to clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing rooms with supplies. We commit to giving you the training, tools, support and leadership required to be successful. This is a physically demanding role, and therefore, good physical fitness is required, with the ability to push, pull, bend, lift, and kneel repeatedly throughout the day.
About Us
Located in the heart of the Canadian Rockies, the Pomeroy Kananaskis Mountain Lodge is a newly-renovated world class mountain resort property featuring 408 guest rooms, 6 unique Food & Beverage outlets, expansive conference facilities, and just opened Alberta's first Nordic Spa and onsite staff accommodations. All surrounded by untouched beauty and rugged mountain peaks in the Canadian Rockies and conveniently located one hour west of Calgary and forty five minutes south of Banff and Canmore.
Apply now, or visit our employee portal to learn more information at: https://livetheadventure.ab.ca/
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BartenderRestaurants
Kananaskis Village, Alberta Canada
We are looking for a Bartender
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: $15/hour + gratuities
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
We are looking for an excellent team player with 4* characteristics and experience. As a bartender in our food and beverage outlets, you are expected to exceed guest expectations and maximize food and beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service. Reporting to the Restaurant leadership team, the primary responsibilities are serving guests at the bar, fulfilling all servers’ bar orders, maximizing your food and bar knowledge, assisting with bar menu creation, providing superior wine service, accurate completion of billing, and opening and closing of your bar. You will be tasked to serve tables and run food in your outlet and assist in other areas of our food & beverage operation. You are detail-oriented, customer-focused, and always follow through with all tasks with a strong drive to succeed!
In order to be considered for this role, you will have your Alberta ProServe and at least 2 years of experience bartending in an upscale establishment. Top candidates will have completed WSET level 1 (minimum).
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Banquet ServerBanquets
Kananaskis Village, Alberta Canada
We are looking for a Banquet Server
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earning
The Role
Reporting to the Banquet leadership team, the primary responsibilities will be mainly focused on banquet operations. Operationally, you will be responsible for several types of meal services from buffet to plated style breakfast, lunch and dinners. As part of your duties: this will include the physical setup and teardown of functions, decorating for functions, communicating with the culinary team and liaison with the audio visual team.
Our ideal candidate has previous upscale customer service experience, is able to lift up to 30lbs and be able to remain on their feet for extended periods of time, is calm in a high-pressure environment, and is comfortable with last minute changes.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Food & Beverage SupervisorRestaurants
Kananaskis Village, Alberta Canada
We are looking for a Food & Beverage Supervisor
THIS ROLE IS LOCATED IN KANANASKIS, AB. ONSITE SUBSIDIZED EMPLOYEE HOUSING IS AVAILABLE.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
The Role
We are looking for an enthusiastic team player with strong 4-star service and leadership experience to join our Restaurant service teams.
Our top candidate will have a strong drive to succeed. They have exceptional motivational and organizational skills and thrive under pressure, allowing them to manage multiple priorities and projects. Key objectives will include floor supervision of our pub-style restaurant, continuous development of the service team, and ensuring a productive, well-maintained working environment. You will achieve excellence by maintaining standard operating procedures and exceeding financial metrics. Primary responsibilities include supervising and checking standards of food quality and service delivery, and providing continuous performance feedback.
In order to be considered for this role, you will have 1-2 years of leadership experience in a 4-star hotel, with experience working in a variety of restaurant settings, and have a strong understanding of current food and beverage trends. Completion of a business or hospitality degree is preferred.
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Work Perks:
- Personal days: 5 per year after 3 months of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations ($9.25-$13.50/day), which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
- Shuttle access to Calgary and Canmore
- Commuter's allowance (some conditions apply)
- Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Second CookKitchen
Kananaskis Village, Alberta Canada
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Job Title: SECOND COOK
We are recruiting for (6) Second Cook positions (NOC 6322). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $18.00. Overtime may be necessary as required paid at time and half.
Job duties:
- Prepare and serve food in one of our many sections of the kitchen, including a la carte and banquets
- Operate individual station within the kitchen, under the supervision of first cooks, and/or CDP
- Report to the kitchen CDP and First Cooks
- Work according to menu specifications
- Control food waste in your section
- Follow and ensure compliance with safe food handling policies, including personal hygiene procedures
- Report maintenance needs, accidents, injuries, and unsafe work conditions to leadership
- Protecting company assets and ensure uniform and personal appearance are clean and professional
- Supporting our employee culture, speak with others using clear and professional language, listening and responding appropriately to the concerns of other employees
- Develop and maintain positive working relationships with other departments
- Support your team to reach common goals, ensuring adherence to quality expectations and standards.
Employment Experience and Educational Requirements:
- Minimum 1 year of commercial cooking or professional kitchen experience
- Culinary management diploma and/or cooking certificate is an asset for this position
Benefits:
- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106848
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0
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Food and Beverage ServerFood & Beverage Division
Kananaskis Village, Alberta Canada
We are looking for a Server
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay: $15/hour plus gratuities
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks:
- Onsite staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day
- One meal per day in our employee cafeteria (taxable benefit)
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Food and Beverage discounts at ALL 6 of our dining outlets
- Discounted access to our Nordic Spa
- Discounted Ski Pass and Golf rates
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Personal days: 5 per year after 90 days of continued full-time employment
- Growth and development opportunities, both personal and professional
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
The Role
As a server in our food and beverage outlets, you are expected to exceed guest expectations and maximize food & beverage revenue each and every shift. The primary responsibilities are servicing your guests which includes: taking orders, running food, preparing cocktails, utilizing menu knowledge, providing exceptional service, and accurate completion of billing. You are detail-oriented, customer-focused, and always follow through with all tasks with a strong drive to succeed!
In order to be considered for this role, you will have your Alberta ProServe, and a minimum of one year of serving experience in an upscale establishment.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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Prep CookBest Western Plus Kelowna
Kelowna, British Columbia Canada
$18.00/hour We are looking for an experienced Prep Cook to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks.
As a Prep Cook, you will make prep lists, follow recipes and learn to create soups, and sauces.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 6 months of continued full-time employment
- Pomeroy Stay Travel Program
The job duties are as follows:
- Prepare and cooks complete meals, individual dishes and foods to recipe and order.
- Check daily food requirements and prepare them accordingly.
- Ensure that refrigerators, freezers, working areas and kitchen are kept clean.
- Ensure that equipment is functioning, sanitized and that any maintenance is reported to the Sous or Executive Chef.
- Ensure strict control of waste and portion and help to control food quality using standard recipe methods
- Maintains the work area in a safe, clean and organized manner.
- Preparation of Outlet, Banquet and any other food requirements
Successful candidates must have the following credentials:
- 1 or more years or of related cooking experience
- Completion of Secondary school required
- Must be highly Health and Safety conscious dedicated to maintaining a safe work environment.
- Valid Foodsafe certification or advanced (Level 2) Food Safety certification is preferred
- Proficient English skills
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Breakfast cookBest Western Plus Kelowna
Kelowna, British Columbia Canada
$19.50/hour We are looking for an experienced breakfast cook to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks.
As a breakfast cook, you will create inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service
Pomeroy Perks:
- Competitive wages
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 6 months of continued full-time employment
- Pomeroy Stay Travel Program
The job duties are as follows:
- Prepare and cooks complete meals, individual dishes and foods to recipe and order.
- Check daily food requirements and prepare them accordingly.
- Ensure that refrigerators, freezers, working areas and kitchen are kept clean.
- Ensure that equipment is functioning, sanitized and that any maintenance is reported to the Sous or Executive Chef.
- Ensure strict control of waste and portion and help to control food quality using standard recipe methods
- Maintains the work area in a safe, clean and organized manner.
- Preparation of Outlet, Banquet and any other food requirements
Successful candidates must have the following credentials:
- 1 or more years or of related cooking experience
- Completion of Secondary school required
- Must be highly Health and Safety conscious and dedicated to maintaining a safe work environment.
- Valid Foodsafe certification or advanced (Level 2) Food Safety certification is preferred
- Proficient English skills
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Room Attendant Best Western Plus Kelowna
Kelowna, British Columbia Canada
We are looking for a Housekeeping Attendant to join
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Main Duties:
- Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
- Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:
This is a physical job and any person hired must be able to perform the duties as described.
- Previous experience in housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a job done well
- The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Janitorial AttendantBest Western Plus Kelowna
Kelowna, British Columbia Canada
Job Description
As a Janitorial Attendant you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to all public guest areas; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some Duties of a Janitorial Attendant include:
- Welcoming each and every guest as they walk by making eye contact and acknowledging them.
- Adheres to all standard operating procedures and understand all hotel processes and policies; but don’t forget you will occasionally have to find creative solutions in the pursuit of service excellence.
- Preparing for your shift starts with a well-stocked cart; complete with approved cleaning supplies, guest supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Resilient and looks inward for solutions when under stress; displaying a positive can-do attitude at all times.
- Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals; working with front desk and housekeeping as a team to communicate and strategically clean hotel public areas by priority to suit guest arrival, departures and VIP check-ins
Skills/Education/Experience:
- Previous experience in janitorial, housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:
- Long periods of standing and bending
- Continuous physical movement during work hours
- Lifting up to, but not limited to, 30 lbs.
- Periods of working alone
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1st cookBest Western Plus Kelowna
Kelowna, British Columbia Canada
97th Street Pub and Best Western Plus in Kelowna are looking for experienced 1st cooks to join our fast-paced kitchen team. Starting wage is $22.00/hour with lots of room for advancement!
As the 1st Cook, you are authorized to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service. We're looking for positive, team-oriented individuals to help elevate our already stellar culinary team.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 6 months of continued full-time employment
- Pomeroy Stay Travel Program
The job duties are as follows:
- Prepare and cook meals, individual dishes and foods to order using standardized recipes.
- Prepare and cook special meals for the guests based on communicated allergies and intolerances.
- Ensures quality of food by adhering to portion control by ensuring strict waste and portion control.
- Assists Executive Chef with menu ordering, inventory, and daily production planning.
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment with strict adherence to Health and Safety. Is conscious and actively involved in maintaining a safe work environment for all team members.
- Follow kitchen policies, procedures and service standards and gives direction to the culinary team.
- Maintains full knowledge of all menu items, daily features and promotions. Is able to manage quality standards for creation to table service.
- Supervises the activities of the culinary team and provides coaching and feedback as needed. This includes training staff in the preparation, cooking and handling of food.
- Banquet and catering skills are an asset.
Successful candidates must have the following credentials:
Education & Experience:
- Two years of culinary experience and strong supervisory skills capable of motivating, leading and developing associates
- Previous leadership experience in the culinary field required
- Previous tenure as 1st cook or Sous Chef in hotel property is considered an asset
- Valid Foodsafe certification or advanced (Level 2) Food Safety certification is an asset
- Diploma Certification in a Culinary discipline an asset
Working Conditions:
This position is set in a fast-paced environment on your feet with high levels of interaction with employees, managing multiple and competing priorities.
Team You Will Lead:
Daily Culinary Team Supervision
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Kitchen Attendant Pomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for a Kitchen Attendant to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks.
As a Kitchen Attendant, you are authorized to ensure memorable dining experiences by helping the culinary team reach its commitment to a safe, clean and efficient operation. You will achieve excellence by taking care of, cleaning and inspecting flatware, tableware, kitchen equipment and keeping all kitchen areas to a superior standard. You will also support the flow of the kitchen operations by assisting with culinary prep.
The job duties are as follows:
- Ensure plates, cups, glasses, silverware, pots & all cooking utensils are cleaned using the appropriate machinery
- Maintain cleanliness and organization of stewarding kitchen areas. Remove garbage, boxes from the kitchen as needed or at a minimum at the end of the shift.
- Work each shift with a safety mindset. Be proactive in regards to front of the house and back of the house safety (food safety, potential hazards for employees or guests).
- Ensure safe food handling procedures are followed 100% of the time.
- Prepare items to meet guest requests and prepare support items as required.
- Control waste and to work to high efficiency with food ingredients.
- Consistently prepare ingredients, garnishes, sauces, etc. to ‘spec’.
Education & Experience:
- Previous stewarding/dishwashing or prep cook experience an asset
- High School Diploma
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Must be able to work in a high-paced, stressful environment and maintain a professional attitude.
- Must be highly Health and Safety conscious dedicated to maintaining a safe work environment.
Working Conditions:
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple demands. This role is physical by nature and requires the applicant to be able to lift up to 50lbs. Repetitive motion and movements are essential functions of this position.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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ServerPomeroy Inn & Suites Olds
Olds, Alberta Canada
Job Description
As a server you are authorized to exceed guest expectations and maximize food & beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service while remaining focused on upholding minimum standard operating procedures and achieving agreed performance metrics. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Some of the Server duties include:
- Complete all opening/closing duties, extra side duties and other checklists to the best of your ability. Never leaving it for the next shift to complete.
- Presenting self as a great first impression by being in proper uniform with name tag and professionally groomed.
- Sell the food and beverage specials, menu features and benefits and up-sell. This requires excellent product knowledge and advanced communication skills.
- Accuracy and attention to detail are two skills that support excellent service; your ability to make the guest’s experience hassle free is tied directly to efficiency and accuracy in taking orders and entering information into the POS system. Ensuring anything promised is delivered with expediency and accuracy.
Skills/Experience/Education
- Previous experience as a server or in a food & beverage position is an asset
- Ability to remain calm under pressure while working in a fast-paced environment
- Computer savvy
- Excellent communication skills, ability to multi-task and organize, produce accurate work and guest service
- Excellent listening and comprehension skills required.
Working Conditions
- Long periods of standing and interacting with the guest
- Shift work is required. Rotating based on the hours of operation from morning to afternoon to evening shifts any day of the week or weekend
- Periods of working under pressure to serve guests quickly and efficiently.
- Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
- Ability to remain calm and respectful while interacting with culinary staff and peers
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Housekeeping Attendant Pomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for a Housekeeping Attendant to join
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program
Main Duties:
- Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
- Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:
This is a physical job and any person hired must be able to perform the duties as described.
- Previous experience in housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a job done well
- The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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1st CookPomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for an experienced 1st cook to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks.
As the 1st Cook, you are authorized to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 6 months of continued full-time employment
- Pomeroy Stay Travel Program
The job duties are as follows:
- Does not accept mediocrity in the delivery of service on their shift. Able to evaluate the status quo and is able to recommend improvements for the performance department. Does not let operational roadblocks hamper their ability to deliver quality; finds creative solutions.
- Their department is perceived as a centre of excellence and they are called upon to share their technical knowledge and best practices with their peers throughout the business.
- Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.
- Assists Executive Chef with menu ordering, inventory, and daily production planning.
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment with strict adherence to Health and Safety SOP's. Is conscious and actively involved in maintaining a safe work environment for all team members.
- Follow kitchen policies, procedures and service standards and gives direction to the culinary team.
- Maintains full knowledge of all menu items, daily features and promotions. Is able to manage quality standards for creation to table service.
- Supervises the activities of the culinary team and provides coaching and feedback as needed. This includes training staff in preparation, cooking and handling of food.
Successful candidates must have the following credentials:
Education & Experience:
- Two years of culinary experience and strong supervisory skills capable of motivating, leading and developing associates
- Previous leadership experience in the culinary field required
- Previous tenure as 1st cook or Sous Chef in hotel property is considered an asset
- Journeyman's papers or international equivalent required
- Valid Foodsafe certification or advanced (Level 2) Food Safety certification is preferred
- Diploma Certification in a Culinary discipline an asset
Working Conditions:
This position may work long days and/or weekends to meet periodic upturn in business demands. This position is set in a fast-paced environment on your feet with high levels of interaction with employees, managing multiple and competing priorities.
Team You Will Lead:
Daily Culinary Team Supervision
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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3rd CookPomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for an experienced 3rd cook to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks.
As a 3rd Cook, you are authorized to create inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service
Pomeroy Perks:
- Competitive wages and Health and Wellness benefit plan
- Paid on the job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 6 months of continued full-time employment
- Pomeroy Stay Travel Program
The job duties are as follows:
- Prepare and cooks complete meals, individual dishes and foods to recipe and order.
- Check daily food requirements and prepare them accordingly.
- Ensure that refrigerators, freezers, working areas and kitchen are kept clean.
- Ensure that equipment is functioning, sanitized and that any maintenance is reported to the Sous or Executive Chef.
- Ensure strict control of waste and portion and help to control food quality using standard recipe methods
- Maintains the work area in a safe, clean and organized manner.
- Preparation of Outlet, Banquet and any other food requirements
Successful candidates must have the following credentials:
- 1 or more years or of related cooking experience
- Completion of Secondary school required
- Must be highly Health and Safety conscious dedicated to maintaining a safe work environment.
- Valid Foodsafe certification or advanced (Level 2) Food Safety certification is preferred
- Proficient English skills
Working Conditions
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Kitchen Attendant Pomeroy Inn & Suites Olds
Olds, Alberta Canada
We are looking for a Kitchen Attendant to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks.
As a Kitchen Attendant, you are authorized to ensure memorable dining experiences by helping the culinary team reach its commitment to a safe, clean and efficient operation. You will achieve excellence by taking care of, cleaning and inspecting flatware, tableware, kitchen equipment and keeping all kitchen areas to a superior standard. You will also support the flow of the kitchen operations by assisting with culinary prep.
The job duties are as follows:
- Ensure plates, cups, glasses, silverware, pots & all cooking utensils are cleaned using the appropriate machinery
- Maintain cleanliness and organization of stewarding kitchen areas. Remove garbage, boxes from the kitchen as needed or at a minimum at the end of the shift.
- Work each shift with a safety mindset. Be proactive in regards to front of the house and back of the house safety (food safety, potential hazards for employees or guests).
- Ensure safe food handling procedures are followed 100% of the time.
- Prepare items to meet guest requests and prepare support items as required.
- Control waste and to work to high efficiency with food ingredients.
- Consistently prepare ingredients, garnishes, sauces, etc. to ‘spec’.
Education & Experience:
- Previous stewarding/dishwashing or prep cook experience an asset
- High School Diploma
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Must be able to work in a high-paced, stressful environment and maintain a professional attitude.
- Must be highly Health and Safety conscious dedicated to maintaining a safe work environment.
Working Conditions:
This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple demands. This role is physical by nature and requires the applicant to be able to lift up to 50lbs. Repetitive motion and movements are essential functions of this position.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Breakfast Attendant Part-TimePomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
$18/hour
Must be available weekdays and weekends
Early morning shifts 06:00 - 11:00
Job Description
As a Breakfast Attendant you are authorized to exceed guest expectations by creating a welcoming and personalized breakfast experience for every guest. You will achieve excellence by preparing for and setting up breakfast each day ensuring that it is focused on upholding the highest standards in food service, while delivering authentic and genuine guest service.
Some of a Breakfast Attendant's duties are:
- Welcoming each and every guest as they enter the breakfast room by making eye contact and verbally acknowledging them.
- Preparing for your shift starts with a well-stocked pantry with dry and fresh items; complete with Brand approved menu requirements. Leaving yourself enough time to set up all stations on the breakfast bar, brew coffee and prepare hot items for the start of breakfast hours.
- Maintaining clean food prep, service areas and ensure all equipment is in good working order. Report any deficiencies immediately to your supervisor.
- Responds to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
- Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals.
Working Conditions
Breakfast Attendants have a great deal of impact as they are in constant contact with our guests and are extremely influential to the overall guest experience. They spend most of their time on their feet, and are frequently required to respond quickly in fast paced and noisy environments.
- Long periods of standing and interacting with the guest
- Early morning shifts that are required any day of the week or weekend
- Periods of working alone
- Physical Temperature change from back of the house to front of the house
- Continuous physical movement during work hours
Skills/Education/Experience
- Previous experience in a hotel position is an asset
- Desire to work as a team player and establish a connection with guests
- Proficient in English
- Attention to detail and pride in a quality job done well
- Excellent listening and comprehension skills required
- Food Safe certificate is an asset
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Housekeeping Attendant Full-TimePomeroy Inn & Suites Vermilion
Vermilion, Alberta Canada
We are looking for Housekeepers to join our busy hotel! We are offering Full-Time and Part-Time positions starting at $18.00 per hour!
If you are a person who likes things neat and tidy, enjoys putting things in their right place and values getting daily exercise this is the perfect job for you!
Pomeroy Perks:
- Competitive wages starting at $18 per hour, health and wellness benefit plan
- Personal days: 5 per year after 90 days of continuous employment
- Flexible daytime schedule
- Pomeroy Travel Program
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
Job Description
As a Housekeeping Attendant you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some Duties of a Housekeeping Attendant include:
- Own the guest experience by cleaning and presenting the room to its fullest potential.
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart; complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas. Guest articles should never be removed from occupied rooms.
- Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself
Skills/Education/Experience:
- Previous experience in housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:
- Long periods of standing and bending
- Continuous physical movement during work hours
- Lifting up to, but not limited to, 30 lbs.
- Periods of working alone
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Housekeeping AttendantPomeroy Inn & Suites Chetwynd
chetwynd, British Columbia Canada
We are looking for Housekeepers to join our busy hotel! We are offering Full-Time and Part-Time positions starting at $18.00 per hour!
If you are a person who likes things neat and tidy, enjoys putting things in their right place and values getting daily exercise this is the perfect job for you!
Pomeroy Perks:
- Competitive wages starting at $18 per hour, health and wellness benefit plan
- Personal days: 5 per year after 90 days of continuous employment
- Flexible daytime schedule
- Pomeroy Travel Program
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
Job Description
As a Housekeeping Attendant you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some Duties of a Housekeeping Attendant include:
- Own the guest experience by cleaning and presenting the room to its fullest potential.
- Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
- Prepare for your shift with a well-stocked cart; complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
- Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas. Guest articles should never be removed from occupied rooms.
- Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself
Skills/Education/Experience:
- Previous experience in housekeeping or in a hotel is an asset
- Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
- Proficient in English
- Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:
- Long periods of standing and bending
- Continuous physical movement during work hours
- Lifting up to, but not limited to, 30 lbs.
- Periods of working alone
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